The Chris Voss Show Podcast – Marla Bace: Mastering Emotional Intelligence for Effective Leadership and Self-Awareness

Unlocking Emotional Intelligence: The Key to Success and Authentic Relationships Ei4change.com Show Notes About the Guest(s): Robin Hills is the director of EI for Change, a company specializing in education, training, coaching, and personal development focused on emotional intelligence and positive psychology. He has taught over 400,000 people in 195 countries how to build resilience and increase self-awareness. Robin is the author of two books, “The Authority Guide to Behavior and Business” and “The Authority Guide to Emotional Resilience in Business.” He is also a keynote speaker and sits on the Northwest Committee of the Association of Business Psychology. Episode Summary: In this episode of The Chris Voss Show, host Chris Voss interviews Robin Hills, an expert in emotional intelligence and resilience. They discuss the importance of emotional intelligence in leadership and personal development. Robin explains that emotional intelligence is about being smart with your thinking and feelings, combining the two to make good decisions and build authentic relationships. He emphasizes that emotional intelligence is not about being kind and nice all the time, but about doing the right thing and managing emotions effectively. They also touch on the role of AI in emotional intelligence and the need for human elements in decision-making and relationship-building. Key Takeaways: Emotional intelligence is the ability to combine thinking and feelings to make good decisions and build authentic relationships. Emotional intelligence fluctuates and requires self-awareness and practice to improve. Leaders should understand the impact of their emotions on their team and work on building emotional intelligence to create a positive work environment. There are no positive or negative emotions; it’s how we manage and respond to them that matters. Resilience is crucial in volatile and uncertain situations, and it involves being adaptable, creative, and finding meaning in life. Notable Quotes: “Emotional intelligence is about doing the right thing. If somebody is doing something wholly inappropriate, they should be told.” – Robin Hills “Emotions contain data. It’s the way in which you interpret this data in order to make good quality decisions and build up relationships.” – Robin Hills “Emotional intelligence is not about being kind and nice and sweet and lovely and fluffy. It’s about doing the right thing.” – Robin Hills “Nobody else can go to sleep for you. Nobody else can do your exercise for you. You’ve got to look after yourself.” – Robin Hills “Emotional intelligence is about building authentic relationships, not destroying them.” – Robin Hills

13 Tammi 202441min

Real Estate and Travel Entrepreneur Offers Turnkey Business Opportunity Katfriedman.com Show Notes About the Guest(s): Katherine Friedman, also known as Kat, is a real estate and travel entrepreneur. She worked for Marriott Hotels for nearly 10 years before leaving in 2019 to become a realtor in New York City. Alongside her real estate career, she started a travel business called Habitats by Cat. Kat’s entrepreneurial spirit allows her to combine real estate and hospitality under one brand, while staying at the forefront of innovative technologies to help her community grow and market their businesses. She is passionate about helping entrepreneurs and small business owners earn passive income through travel as a service. Episode Summary: In this episode, host Chris Voss interviews Katherine Friedman, a real estate and travel entrepreneur. Kat shares her journey of leaving her corporate job at Marriott Hotels to pursue her passion for real estate and travel. She discusses how she started her travel agency, Habitats by Cat, and how she helps entrepreneurs monetize their love for travel. Kat also talks about the challenges she faced during the COVID-19 pandemic and how she adapted her business to the virtual landscape. Listeners will gain insights into the world of real estate and travel entrepreneurship and learn how to build multiple revenue streams. Key Takeaways: Katherine Friedman left her corporate job at Marriott Hotels to become a realtor in New York City and start her travel business, Habitats by Cat. Habitats by Cat is a host agency that allows independent contractors to monetize their love for travel by offering full-service travel planning and access to global suppliers. Kat believes that travel influencers, bloggers, and content creators are the future of travel agents, and she helps them earn commissions and grow their brand through her platform. Despite the challenges of the COVID-19 pandemic, Kat stayed focused on building relationships, finding partnerships, and adapting her business to the virtual landscape. Kat’s real estate business primarily focuses on representing investors looking for guidance in buying, selling, and managing rental properties in New York City. Notable Quotes: “People want multiple revenue streams, and travel is a service and benefit that many entrepreneurs and small business owners can earn passive income through while growing their brand.” – Katherine Friedman “The key to success as an entrepreneur is staying consistent with the daily activities that you know you have to do, even when you don’t see instant gratification.” – Katherine Friedman

13 Tammi 202432min

The Six Disciplines of Strategic Thinking: Leading Your Organization into the Future by Michael D. Watkins https://amzn.to/3TSsBdh International bestselling author of The First 90 Days Michael D. Watkins presents an actionable new framework to help aspiring leaders learn to think strategically—a set of skills more necessary than ever in a world of constant change. Pattern recognition. Systems perspective. Mental agility. Structured problem-solving. Visioning. Political savvy. For every good leader who has mastered of one of these disciplines is a great leader who knows and has mastered all of them. Michael D. Watkins, an expert on leadership transitions and organizational success, returns to the page with a new how-to guide for the modern leader. Here, he presents the six disciplines that separate the great from the good. Developed over the course of his storied career, Watkins’ approach to strategic thinking—”a set of mental disciplines leaders use to recognize potential threats and opportunities, establish priorities, and mobilize themselves and their organizations to envision and enact promising paths forward”—is the model followed by some of today’s most successful first-time CEOs and new business leaders. The Six Disciplines of Strategic Thinking is a comprehensive and practical guide to strategic thinking, offering a wealth of insights and tools for leaders at all levels.

11 Tammi 202436min

Biblical Responsible Investing: Insights for Kingdom-Minded Investors by Darryl W. Lyons https://amzn.to/3vp5yfN A large shift in financial resources is currently underway. Learn how to position yourself to make effective money moves that will have a lasting impact on America’s future. Biblical Responsible Investing is for Christians who want to become more intentional, resourceful, and collaborative with their money, as well as how to use the financial markets to increase their return. Additionally, it explores various ways to become involved in the latest trends in the money market. Originally designed as a manuscript for Wall Street executives to gain insight into Christian approaches to money decisions, Biblical Responsible Investing documents eleven principles that, when understood, will bring a fresh and essential perspective to the table. The revised manuscript is tailored to the needs of everyday people, providing practical direction on how the trends identified can be applicable to their personal financial decisions. Inside the shadowboxes found at the end of each chapter are the tools for Christians to confidently make their financial decisions with a focus on helping their own community and faith.

11 Tammi 202442min

NO… The Psychology of Sales and Negotiations: 40 lessons in negotiation… from a street-smart negotiator (The Force Multiplier Series) by Brian Will https://amzn.to/4aQu0XB Every sale you make is a negotiation. If you’re not negotiating price, you’re negotiating with the customer on if they will … or will not … buy from you. This book is not about theory. These techniques have generated billions of dollars in sales. This book is also not about how to manipulate people into doing something they don’t want to do. It is not hardcore. It is a professional soft-sell, using human nature, psychology, and the power of the right words to move people where you want them to go. Brian Will Bio: Brian Will is a serial entrepreneur, an industry-leading business and sales management consultant, and a Wall Street Journal best-selling author. During the course of his career, Brian has created or co-created seven very successful companies in four different industries. These companies were worth over a half-billion dollars at their peak. He has also done multiple turnaround projects ranging from startups to Fortune 500 companies, helping to drive billions in sales. His multifaceted background gives him the ability to understand and teach agile processes and principles and articulate their implications from multiple perspectives, from the development team to the executive board. Today, Brian owns a growing chain of restaurants, a residential and commercial real estate business, and runs a business mastermind and entrepreneur coaching program. He also serves on the city council in his hometown of Alpharetta, Georgia.

10 Tammi 202445min

Last Rights: The Fight to Save the 7th Amendment by Attorney & Professor Jeffrey B. Simon https://amzn.to/3RK0GcA Last Rights: The Fight to Save the 7th Amendment shines a bright spotlight on a grave but often overlooked effort by large corporate interests to undermine America’s civil justice system and consumer rights. Trailblazing plaintiff’s lawyer, Jeffrey B. Simon, wrote this book as a rallying cry for anyone who has ever been wronged by a rigged system of laws. Through riveting tales of real courtroom drama, Simon exposes the insidious influence of corporate greed and political power weaponized to repeal personal rights and weaken public safety. Last Rights is a wake-up call to consumers and lawmakers to take collective, corrective action before restoration of our civil justice system becomes unachievable. This is essential reading for anyone who cares about the future of our country, and a call to action for those who believe in justice and fairness.

9 Tammi 202435min

Reinvent: Navigating Business Transformation in a Hyperdigital Era by Faisal Hoque https://amzn.to/3NTeIrr The Journey to Organizational Transformation Given the rate of change that we have experienced and will continue to see in the world, it’s a challenge trying to stay on top of everything. Organizations must consider revising and possibly scrapping decades-old habits, processes, and their very ways of thinking and operating. In so doing, organizations can literally reinvent themselves. Transformation requires much more than simply obtaining the latest technology, plugging it in, and sitting back to watch reinvention take place. From top to bottom, organizations will be compelled to change entire mindsets, attitudes, and assumptions about how they operate, how they can grow, and even the very reason for their existence. This book introduces readers to ideas, concepts, and a comprehensive framework (LIFTS) that they can use to better position themselves and their organizations to reap the greatest number of benefits that business and digital transformation can afford. It’s a journey rich with promise that explains complex concepts in an understandable common language. The book is divided into three distinct sections. The First section, “Why? The Case for Business Transformation in a Hyper-Digital Era,” makes the argument for organizational reinvention—from the changing nature of consumers to shifting workforce priorities to the necessity for greater organizational security. The second section, “Transformation via Digitalization—Necessary Steps,” examines actions necessary to prepare for transformation, including overcoming significant obstacles, recognizing the essential value of leadership, and forecasting what your organization is likely to become in the future. The final section, “What to Do: Navigating with LIFTS,” offers a comprehensive discussion of a five-step process geared to guiding your company through its transformation. Using the acronym LIFTS — learn, investigate, formulate, take off, and study—you’ll learn what goes into a successful transformative effort, including elements that, if overlooked, can sink otherwise solid planning. REINVENT is the result of the author’s personal and professional journey — one that is made possible by three decades of work with colleagues, customers, partners, academics, and industry experts from around the globe. About the author #1 WALL STREET JOURNAL and USA TODAY BESTSELLING AUTHOR RECIPIENT OF AXIOM GOLD MEDAL, FOREWORD, PENCRAFT, BIBA, BOOK EXCELLENCE, AMERICAN BOOK FEST, GLOBEE, AND OTHER AWARDS Faisal Hoque is an accomplished entrepreneur, noted thought leader, technology innovator, advisor to CEOs, BODs, and the US federal government, with more than 25 years of cross-industry success. He has authored, co-authored 10 award-winning books (his awards include Axiom Gold Medal, Foreword, PenCraft, BIBA, Book Excellence, Globee, American Book Fest, and others) on humanity, business, and technology, including the #1 Wall Street Journal bestseller “REINVENT – Navigating Business Transformation in a Hyper-Digital Era” published in association with IMD (Institute for Management Development) (Fast Company Press, 2023), the #1 Wall Street Journal and USA Today bestseller “LIFT – Fostering the Leader in You Amid Revolutionary Global Change” (Fast Company Press, 2022), and the #2 Wall Street Journal and USA Today bestseller “Everything Connects – Cultivating Mindfulness, Creativity, and Innovation for Long-Term Value” (2nd Edition, Fast Company Press, 2022). His ground-breaking first book “e-Enterprise” was released by Cambridge University Press in 2000. He is the founder of SHADOKA, NextChapter, and other companies. They focus on enabling sustainable and transformational changes. His broad areas of expertise include innovation, leadership, management, sustainable growth, transformation, strategy, governance, M&A, frameworks, and digital platforms. He is a 3 times winning Founder and CEO of Deloitte Technology Fast 50 and Deloitte Technology Fast 500™ awards. Throughout his career, he has developed over 20 plus commercial business and technology platforms and worked with private and public sector global brands such as GE, MasterCard, American Express, Northrop Grumman, PepsiCo, IBM, Home Depot, Netscape, Infosys, French Social Security Services, Gartner, Cambridge Technology Partners, JP Morgan Chase, CSC, CACI, US DoD, US DHS, and others. What sets Faisal apart is the unique position and perspective he has always maintained, which is grounded in a hardcore technology with deep roots in leading-edge management science. His work has appeared in Fast Company, Business Insider, Wall Street Journal, BusinessWeek, Fox, CBS, Financial Times, I by IMD, Mergers & Acquisitions, Forbes, Inc., Leadership Excellence, and Huffington Post among other publications. American Management Association (AMA) named him one of the “Leaders to Watch”. The editors of Ziff-Davis Enterprise named him one of the “Top 100 Most Influential People in Technology” alongside leading entrepreneurs such as Steve Jobs, Bill Gates, Michael Dell, Larry Page, and others. Trust Across America-Trust Around the World (TAA-TWA) named him one of the “Top 100 Thought Leaders” alongside global leaders such as Bill George, Doug Conant, Howard Schultz, and others. He holds a strong belief that it is through knowledge sharing that we may provide the greatest clarity on how to improve our collective future. As a globetrotter, he is passionate about nature, people, culture, music, and design, and he loves to cook.

8 Tammi 202432min

Sparkling.io: Simplifying EV Charging with Smart Sockets and App Integration Sparklin.io Show Notes About The Guest(s): Laurent Stefan is the CTO and General Manager of sparkling.io, a company that focuses on providing solutions for the massification of charging points for electric vehicles. Laurent and his team have developed smart sockets and a platform that allows for easy access to charging with simplicity and security. Summary: Laurent Stefan, CTO and General Manager of sparkling.io, joins Chris Boss on The Chris Boss Show to discuss their innovative solutions for the massification of charging points for electric vehicles. Laurent explains that their focus is on providing a simple and cost-effective solution for slow charging at home and work, as well as designing smart sockets for monitoring and easy access to charging. The company’s platform includes an app that allows users to monitor their charging status and power consumption, making it convenient for both individuals and businesses. Laurent also highlights the importance of cybersecurity and sustainability in their products, as well as their plans for future AI development and load-balancing services. Key Takeaways: sparkling.io offers a solution for the massification of charging points for electric vehicles, focusing on slow charging at home and work. Their smart sockets include LTM communication for secure and easy access to charging, with monitoring and power consumption data available through their app. The company prioritizes cybersecurity, sustainability, and simplicity in their products, with a focus on reducing environmental footprint. Their customer base includes B2B and B2B2C clients, such as fleet management companies and real estate companies. sparkling.io’s platform allows for the creation and management of communities, making it easy for businesses to set up charging solutions for their employees. Quotes: “Our main scope is to offer a solution for the massification of charging for every people.” – Laurent Stefan “We have been trying to distribute the intelligence from the fuse board to the device, to the charging points.” – Laurent Stefan “We have a 24/7 monitoring in terms of cybersecurity and avoiding intrusion or any kind of issue on your network.” – Laurent Stefan “Moving from traditional cars to EV vehicles is a big change in the mindset of the people and in the way you are using your mobility solutions.” – Laurent Stefan “We are more focusing on tier one, tier two customers and also in the real estate in general.” – Laurent Stefan

7 Tammi 202417min