Building Long‐Term Client Relationships • BEP 131

Building Long‐Term Client Relationships • BEP 131

⭐️ Book a 1 to 1 English Session with Rob: https://www.energeticenglish.com/coaching 📺 Watch: https://youtu.be/JyK-UWUof0E 📥 Newsletter: https://www.energeticenglish.com/3MM Struggling to keep clients coming back? In this episode of The Business English Podcast, discover how to master follow-up language, proactive communication, and tricky client chats to build lasting relationships - perfect for non-native account managers. Packed with practical phrases, common pitfalls, and a relatable stor...

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Jaksot(159)

Defending Positions in Tough Negotiations • BEP 159

Defending Positions in Tough Negotiations • BEP 159

In this episode, Rob distills the key principles behind every successful negotiation—pace, curiosity, and composure—along with common business-English pitfalls that can accidentally signal agreement. ...

20 Huhti 14min

Core Business Vocabulary for Global Teams • BEP 158

Core Business Vocabulary for Global Teams • BEP 158

This episode teaches three core survival phrases and shares communication protocols for global teams: soften bad news, pair issues with action plans, use collaborative phrasing, manage tone, and avoid...

13 Huhti 14min

Building Confidence in High-Stakes Meetings • BEP 157

Building Confidence in High-Stakes Meetings • BEP 157

Rob recounts a tense boardroom pitch where Josh, a non-native English speaker, nearly loses the room after a small phrasing mistake, then recovers and earns executive trust by using rehearsed response...

27 Helmi 13min

Avoiding Corporate Speak to Sound Authentic • BEP 156

Avoiding Corporate Speak to Sound Authentic • BEP 156

Explore how corporate buzzwords can make speakers sound stiff and less trustworthy in meetings, using coaching stories of Henry (a Brazilian sales manager pitching in Madrid) and Lila (a marketing dir...

23 Helmi 14min

Small Talk Starters for Networking Wins • BEP 155

Small Talk Starters for Networking Wins • BEP 155

A Business English podcast episode set at a high-end London networking event where a new hire, George, freezes under pressure and nearly derails key introductions. Rob recounts early missteps, a surpr...

19 Helmi 12min

Power Phrases for Strategy and Market Talks • BEP 154

Power Phrases for Strategy and Market Talks • BEP 154

Power Phrases for High-Stakes Meetings: Stall with Strength Without Overpromising In a tense boardroom strategy meeting, Rob coaches Jay, a newly promoted head of sales, through partner and rival cha...

16 Helmi 13min

Phrases to Defend Ideas in Heated Debates • BEP 153

Phrases to Defend Ideas in Heated Debates • BEP 153

In this gripping episode, follow the intense story of Felix, a CFO under heavy scrutiny in a high-stakes boardroom showdown, as he navigates a brutal debate with the help of strategic language. Learn...

12 Tammi 15min

Handling Client Objections Like a Pro • BEP 152

Handling Client Objections Like a Pro • BEP 152

In this episode of the Business English Podcast, Rob shares a dramatic tale of a million-dollar deal negotiation in Warsaw, illustrating the power of a secret three-step language formula. Key tips li...

6 Tammi 12min

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