AI and Data Analytics: Shaping the Future of Public Services - Ima Okonny - Episode 131

AI and Data Analytics: Shaping the Future of Public Services - Ima Okonny - Episode 131

In this episode, Ima Okonny, Chief Data Officer, Assistant Deputy Minister, Employment and Social Development Canada shares how one of Canada's largest federal departments is using data, AI, and innovation to deliver more inclusive and responsive public services. The conversation explores the importance of building a strong data foundation, developing ethical and transparent AI practices, and ensuring no citizen is left behind. Listeners will hear how ESDC is tackling demographic change, accessibility needs, and complex service delivery through in-house AI development, integrated data strategies, and a culture of trust and transparency. Whether you're in government, tech, or policy, this episode offers valuable insights into what it takes to lead digital transformation with purpose.

Ima Okonny, Chief Data Officer, Assistant Deputy Minister, Employment and Social Development Canada

For more great insights head to www.PublicSectorNetwork.co

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