733: The Way to Notice People Better, with Zach Mercurio

733: The Way to Notice People Better, with Zach Mercurio

Zach Mercurio: The Power of Mattering

Zach Mercurio is an author, researcher, and speaker specializing in purposeful leadership, mattering, meaningful work, and positive organizational psychology. He teaches a course with past guest Simon Sinek on how leaders can show everyone how they matter. He is the author of The Power of Mattering: How Leaders Can Create a Culture of Significance*.

When you ask people what mattered in their careers, few cite the bonus, or the stock options, or the employee of the month award. What they do talk about are the times they were remembered, supported, thanked, and seen. In this conversation, Zach and I discuss how to do that better.

Key Points
  • When people are asked about when they mattered, they recall small moments of being remembered, helped, thanked, or seen.
  • The behavior of a leader accounts for half of the increased feelings of mattering and meaningfulness at work.
  • Rather than identifying with a person’s behavior, identify first with the person.
  • Look for the positive traits in a person or identify something that you love.
  • Music is the space between the notes. In our informal interactions, we have the choice to turn against, turn away, or turn towards.
  • Leaders who notice people well consistently follow three steps: observe, note, and share.
Resources Mentioned Interview Notes

Download my interview notes in PDF format (free membership required).

Related Episodes Expert Partner

Are you noticing people communicating in such a way that feels boring or robotic to stakeholders – or perhaps just losing them in the data? David Hutchens, one of our expert partners, helps leaders and organizations develop a more human, engaging voice through the power of storytelling.

To discover more about how his work may support your organization, get in touch on our expert partners page.

Discover More

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Jaksot(782)

39: Five Fundamentals to Ensure You’ll Present with Power

39: Five Fundamentals to Ensure You’ll Present with Power

The content of your presentation is always going to be most important, but how you deliver your message to the audience is a close second. In this episode, I examine 5 fundamentals that if you can use...

28 Touko 201233min

38: How to Build a Good Presentation

38: How to Build a Good Presentation

Some people have heard that myth that how you look is more important than what you say. In this episode, I address this myth, describe in detail why what you say is the most important part of your pre...

21 Touko 201233min

37: Three Proven Ways to Become a Better Speaker

37: Three Proven Ways to Become a Better Speaker

Leaders need to be able to speak confidently, clearly, and concisely to others – yet surveys show that at least 10% of the US population fears public speaking more than death. Even if that isn’t true ...

14 Touko 201235min

36: What Every Leader Should Know About Sending People to Training, with Janet Riley

36: What Every Leader Should Know About Sending People to Training, with Janet Riley

Janet Riley: David Allen Company We turn our final episode of our training series to what every leader ought to know about sending people to training. Since episode #30, we’ve learned about many aspec...

7 Touko 201237min

35: How to Hire a Training Company, with Aaron Kent

35: How to Hire a Training Company, with Aaron Kent

Aaron Kent: Dale Carnegie In the opening of this episode, I mentioned the book Soar With Your Strengths, which I recommend. This week, I welcome a dear friend and business partner as my guest. Aaron K...

30 Huhti 201229min

34: Creating Results with Effective Learning Objectives, with Bonni Stachowiak

34: Creating Results with Effective Learning Objectives, with Bonni Stachowiak

Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my li...

23 Huhti 201234min

33: How to Use Strategy and Evaluation in Training, with Bonni Stachowiak

33: How to Use Strategy and Evaluation in Training, with Bonni Stachowiak

Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my li...

16 Huhti 201234min

32: The Best Way to Do On-the-Job Training

32: The Best Way to Do On-the-Job Training

Prepare Estimate how much time you will need in advance – then double it. If you fail to block enough time, either you will sell the person short by rushing, or you will impact other business operati...

9 Huhti 201231min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
mimmit-sijoittaa
rss-rahapodi
psykopodiaa-podcast
hyva-paha-johtaminen
ostan-asuntoja-podcast
rss-rahamania
herrasmieshakkerit
rss-rentotapaus
rss-seuraava-potilas
rss-sami-miettinen-neuvottelija
rahapuhetta
kultaiset-hoitajat
rss-lahtijat
rss-startup-ministerio
rss-tarkeista-asioista-2
rss-lain-elamaa
rss-markkinointiradio
rss-sisalto-kuntoon
rss-asiakaskokemusklubi