24. Feelings First: How Emotion Shapes Our Communication, Decisions, and Experiences

24. Feelings First: How Emotion Shapes Our Communication, Decisions, and Experiences

“Something like 90 to 95% of our decisions and behaviors are constantly being shaped the non-consciously by emotional brain system.” In this episode of Think Fast, Talk Smart, Professor of Marketing Baba Shiv sits down with lecturer and host Matt Abrahams to share his research on how emotions affect our, and our audience’s, decision making.

“You’ve got to pay careful attention to the audience that you’re talking to and allow the person to talk,” Shiv says. “Allow the person to talk because then, the person has ownership of the idea.”


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58. Forgiveness: How the Right Communication Repairs Relationships

58. Forgiveness: How the Right Communication Repairs Relationships

In relationships between imperfect people, mistakes are inevitable. And when we find ourselves with damaged connections, it’s a specific kind of communication that can help us make amends.Fred Luskin is the Director of the Stanford University Forgiveness Project, and has devoted much of his career to researching the way forgiveness affects our psychological, relational, and physical health.“Apology is one of the few things that research shows actually facilitates forgiveness,” Luskin explains. In this Think Fast, Talk Smart podcast with host and strategic communication lecturer Matt Abrahams, Luskin outlines what it means to truly say we’re sorry.Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn,  Instagram, YouTubeMatt Abrahams >>> LinkedIn   ********This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today

10 Touko 202220min

57. Are You Listening?: How to Stay Open and Curious to Other People’s Ideas

57. Are You Listening?: How to Stay Open and Curious to Other People’s Ideas

“Listening actively and deeply happens when I genuinely believe that the person who's speaking has intrinsic worth and brings a perspective that I lack and need.”This episode of Think Fast, Talk Smart features Kristin Hansen, lecturer in management and executive director of Civic Health Project, a nonpartisan, nonprofit organization working to reduce extreme polarization and foster healthier civil discourse in U.S. citizenry, politics, and media.Together with host Matt Abrahams, Hansen shares how from our workplaces to our personal lives, communication thrives when we cultivate open-mindedness, intellectual humility, and genuine curiosity.Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn,  Instagram, YouTubeMatt Abrahams >>> LinkedIn   ********This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today

26 Huhti 202218min

56. Lean Messaging: How Simple Messages Really Stick

56. Lean Messaging: How Simple Messages Really Stick

“Anyone can make a complicated thing sound complicated. It takes real skill to make it sound simple.” This episode of Think Fast, Talk Smart features Steve Blank, seasoned entrepreneur, marketer, and Stanford adjunct professor in the Department of Management Science and Engineering. “Messages need to be memorable,” he tells podcast host and strategic communications lecturer Matt Abrahams. “The more memorable the message, the greater its ability to create change.”Blank teaches courses on Lean Startups, innovation, and entrepreneurship, and throughout his 45 years of launching businesses and helping others do the same, he’s learned the importance of crafting the perfect message by keeping it simple.Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn,  Instagram, YouTubeMatt Abrahams >>> LinkedIn   ********This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today

12 Huhti 202222min

55. Ideas & Empathy: How to Design and Communicate with Others in Mind

55. Ideas & Empathy: How to Design and Communicate with Others in Mind

“Very often, you are not designing for yourself. And you kind of have to get out of your own way to effectively design with others’ needs in mind.”In this podcast episode, lecturer Matt Abrahams is joined by Sarah Stein Greenberg, Director of the Hasso Plattner Institute of Design, aka the Stanford d.school, and author of Creative Acts for Curious People: How to Think, Create, and Lead in Unconventional Ways.Together, Greenberg and Abrahams discuss how design and communication require seeing things from more than just our own point of view, and the tools we can use to broaden our perspectives.Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn,  Instagram, YouTubeMatt Abrahams >>> LinkedIn   ********This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today

29 Maalis 202222min

54. Leadership and Ethics: How to Communicate Your Core Values

54. Leadership and Ethics: How to Communicate Your Core Values

“A mistake that some leaders make is to assume that the people in your organization share your core values. Some of the time some of them do, but there's a bunch who don't, and those are the most difficult sorts of situations.” In this episode, Political Science professors Neil Malhotra and Ken Shotts sit down with host and lecturer Matt Abrahams, to discuss how to lead others whose values may not align with your own. “The most effective thing you can do is to understand the other person's story and frame the language and arguments around them. And I think kind of this is what framing is about, it's fundamentally about being empathetic.”Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn,  Instagram, YouTubeMatt Abrahams >>> LinkedIn   ********This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today

15 Maalis 202226min

53. Step Up and Stand Out: How to Create the Right Environment for Communication

53. Step Up and Stand Out: How to Create the Right Environment for Communication

“You’re not going to hit the mark with everybody, but you still need to be mindful of everybody,” says Jonathan Levav, the King Philanthropies Professor of Marketing. “That’s critical to create an environment where communication is effective.”In this episode, Levav sits down with podcast host Matt Abrahams to talk about the science behind decision fatigue, how to lead effectively while working from home, and how to create the right company culture both in the office and online. The right communication, Levav says, fosters an environment for creativity, innovation, and collaboration. “How can you encourage those serendipitous conversations that tend to happen in person?”Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn,  Instagram, YouTubeMatt Abrahams >>> LinkedIn   ********This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today

1 Maalis 202223min

52. Communicating Our Mistakes: How to Avoid Common Flaws and Make Better Decisions

52. Communicating Our Mistakes: How to Avoid Common Flaws and Make Better Decisions

In this episode of Think Fast, Talk Smart, host Matt Abrahams sits down with finance professors Jonathan Berk and Jules van Binsbergen to talk about their new podcast, All Else Equal.Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn,  Instagram, YouTubeMatt Abrahams >>> LinkedIn   ********This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today

16 Helmi 202223min

51. We Asked, You Answered: Celebrating our 50th Episode with your Anxiety Management Plans

51. We Asked, You Answered: Celebrating our 50th Episode with your Anxiety Management Plans

In this 50th episode of Think Fast, Talk Smart, host Matt Abrahams and executive producer Jenny Luna share the winners' plans from our Confident Communicator Challenge and offer new, research-backed techniques for managing nervousness both before and during your communication. Thank you to many, many listeners from all over the world who sent in their anxiety management plans. Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn,  Instagram, YouTubeMatt Abrahams >>> LinkedIn   ********This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today

10 Helmi 202214min

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