E14: BA Techniques - Observation

E14: BA Techniques - Observation

In this episode of "Business Analysis Simplified," we focus on the Observation technique, a powerful tool for understanding workflows and identifying improvement opportunities. As part of the Requirements Elicitation Knowledge Area, observation helps analysts gather detailed, real-world insights by watching processes in action.

Join Michael and Emily as they revisit the lemonade stand story, where the kids observed customers’ behaviors and interactions to identify what made their stand successful—and where it needed improvement. Through this relatable example, they highlight how observation bridges gaps in understanding, captures unspoken details, and enhances requirement accuracy. Whether you’re designing processes or improving existing ones, this episode offers practical tips to make observation a key part of your elicitation toolkit.

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E85: How to Prioritize Requirements Without the Chaos

E85: How to Prioritize Requirements Without the Chaos

When everything is labeled a “high priority,” it’s impossible to focus, and delivery slows down.In this episode of Business Analysis Simplified, Michael and Emily explore how to prioritize requirement...

9 Elo 20253min

E84: Handling Changes Without Losing Control

E84: Handling Changes Without Losing Control

Change is inevitable in projects—but unmanaged change can derail delivery, create chaos, and frustrate teams and stakeholders.In this episode of Business Analysis Simplified, Michael and Emily discuss...

6 Elo 20253min

E83: Are You Building the Right Thing? Why Reviews Matter

E83: Are You Building the Right Thing? Why Reviews Matter

It’s possible to gather, document, and sign off on requirements—only to discover too late that you built the wrong thing.In this episode of Business Analysis Simplified, Michael and Emily discuss why ...

2 Elo 20253min

E82: Seeing is Believing: Why Prototypes Matter

E82: Seeing is Believing: Why Prototypes Matter

Users often think they know what they need—until they see it. Misunderstandings and rework happen when requirements stay abstract.In this episode of Business Analysis Simplified, Michael and Emily dis...

30 Heinä 20253min

E81: Show, Don’t Just Tell: The Power of Modeling Requirements

E81: Show, Don’t Just Tell: The Power of Modeling Requirements

Relying only on words to describe requirements often leads to misunderstandings, missed details, and rework.In this episode of Business Analysis Simplified, Michael and Emily discuss why visual models...

26 Heinä 20253min

E80: Why Create From Scratch When You Can Reuse?

E80: Why Create From Scratch When You Can Reuse?

Do you find your team writing the same types of requirements repeatedly, like login processes or audit logging, from scratch on every project?In this episode of Business Analysis Simplified, Michael a...

23 Heinä 20253min

E79: Is Your Solution Good Enough?

E79: Is Your Solution Good Enough?

Projects often fail to meet expectations because quality attributes like performance, usability, and security are vague or undefined. “Fast,” “secure,” and “easy to use” mean different things to diffe...

19 Heinä 20253min

E78: What Do Users Actually Need to Do?

E78: What Do Users Actually Need to Do?

Many teams jump straight into feature lists without understanding what users truly need to accomplish with the solution. This often leads to bloated products and missed user needs.In this episode of B...

16 Heinä 20253min

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