Consumer Duty and Financial Crime Compliance

Consumer Duty and Financial Crime Compliance

Consumer Duty Implementation and Oversight#


A. Ongoing Advice Standards:

Firms must ensure ongoing advice is valuable by:

  • Clearly defining services and fees.
  • Demonstrating client-specific value, particularly for new clients.
  • Providing timely, proactive advice.
  • Maintaining transparent documentation.


B. Customer Outcome Monitoring:

Effective monitoring is crucial for compliance. Firms should:

  • Assess real-world impacts across diverse customer groups.
  • Use data analysis and set clear outcome thresholds.


C. Board Responsibility:

Board reports should analyse outcomes for different customer groups and ensure a culture focused on positive outcomes.


Provided by Compliance Consultant, home of the Compliance Doctor. Contact us at info@complianceconsultant.org or call 0800 689 0190. Schedule a call here: https://bit.ly/CCDiscovr.

Jaksot(58)

Appointed Representative Policy and Playbook: What Principal Firms Must Get Right Before the FCA Gets Involved

Appointed Representative Policy and Playbook: What Principal Firms Must Get Right Before the FCA Gets Involved

The appointed representative regime was designed to widen access to regulated markets. But for principal firms, it comes with a burden of responsibility that many have consistently underestimated — an...

27 Helmi 21min

Consumer Duty: Are You Evidencing Good Outcomes or Just Hoping for the Best?

Consumer Duty: Are You Evidencing Good Outcomes or Just Hoping for the Best?

Consumer Duty has been in force since July 2023, and the FCA is no longer giving firms the benefit of the doubt. Supervisory visits, thematic reviews, and enforcement activity are all signalling the s...

26 Helmi 22min

Fair Value Under the Microscope: What the FCA Really Expects From Your Assessment Framework

Fair Value Under the Microscope: What the FCA Really Expects From Your Assessment Framework

Is your firm's Fair Value Assessment actually fit for purpose — or is it a compliance exercise dressed up as consumer protection?Since Consumer Duty came into full force, the FCA has been unequivocal:...

26 Helmi 20min

PEPs, High-Risk Customers & EDD: Are You Managing the Risk or Just Creating the Paperwork?

PEPs, High-Risk Customers & EDD: Are You Managing the Risk or Just Creating the Paperwork?

When it comes to Politically Exposed Persons and high-risk customers, the gap between having an EDD process and having one that actually works is wider than most firms realise — and the FCA knows it.E...

26 Helmi 13min

Operational Resilience: Is Your Firm Ready to Prove It Can Absorb Disruption — or Just Claim That It Can?

Operational Resilience: Is Your Firm Ready to Prove It Can Absorb Disruption — or Just Claim That It Can?

The FCA and PRA's operational resilience framework is no longer a future obligation. The March 2025 implementation deadline has passed — and firms are now expected to be operating within their impact ...

26 Helmi 11min

FCA Supervisory Visit: Are You Actually Prepared — or Just Hoping for the Best?

FCA Supervisory Visit: Are You Actually Prepared — or Just Hoping for the Best?

An FCA supervisory visit is not a conversation. It is a structured regulatory assessment of your firm's systems, controls, and culture — and firms that treat it as an informal check-up are the ones th...

26 Helmi 17min

Compliance Risk Registers: Is Your Firm Mapping What Actually Matters — or Just Colouring in Squares?

Compliance Risk Registers: Is Your Firm Mapping What Actually Matters — or Just Colouring in Squares?

Every regulated firm has a compliance risk register. Far fewer have one that genuinely reflects their risk profile, drives management decision-making, or would survive scrutiny from the FCA, an intern...

26 Helmi 18min

PSR Compliance Risk Registers: Are Payment Firms Mapping Real Risk — or Just Going Through the Motions?

PSR Compliance Risk Registers: Are Payment Firms Mapping Real Risk — or Just Going Through the Motions?

Payment service providers operate in one of the most rapidly evolving regulatory environments in UK financial services. Yet the compliance risk registers many PSR-authorised firms rely on were built f...

26 Helmi 21min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
mimmit-sijoittaa
rss-rahapodi
psykopodiaa-podcast
hyva-paha-johtaminen
rss-rahamania
rss-oivalluksia-rahasta-elamasta
rss-lahtijat
inderespodi
rahapuhetta
rss-startup-ministerio
rss-bisnesta-bebeja
rss-paasipodi
rss-inderes
oppimisen-psykologia
lakicast
rss-kaikki-somesta
rss-karon-grilli
rss-sisalto-kuntoon
rss-40-ajatusta-aanesta