146 | Lessons in HR Leadership: How to Succeed as a Chief People Officer, with John Scrooby

If you’ve ever wondered what it really takes to succeed as a Chief People Officer - or whether stepping into the role might be right for you - this episode of HR Coffee Time is here to help.

Host Fay Wallis is joined by John Scrooby, Chief People Officer at tech company Masabi. John shares honest and thought-provoking insights about what the role really involves, the challenges it brings, and how to navigate them. From taking ownership beyond your remit, to managing your wellbeing in a high-pressure role, and showing up as a values-driven, emotionally honest leader - this is a must-listen for anyone aiming to grow their HR leadership career.

John also reflects on his journey from his tech career to HR, explains what helped him make the transition, and gives advice for anyone looking to lead with impact.

Chapters from This Episode

[00:00] Introduction

[00:54] Why this series of episodes exists

[03:25] Meet John Scrooby

[03:55] How John got his first CPO role

[08:41] What he thought HR was - vs what he discovered

[10:39] The difference between being a Head of HR or HR Director and a CPO

[14:37] Advice for HR professionals nervous about stepping up

[17:20] Why peer support matters

[18:10] Vulnerability, leadership and mental health

[25:07] How John maintains his mental wellbeing

[29:43] Skills and habits that have helped him succeed

[32:15] John’s advice for anyone who would like to be a CPO one day

[36:21] His biggest challenge as a CPO

[41:24] How to get invited in as an HR leader

[44:51] His top piece of advice for new CPOs

[46:38] Courses or qualifications—are they essential?

[49:08] Conclusion

Useful Links

• Connect with Fay on LinkedIn
• Fay’s website: Bright Sky Career Coaching
• Connect with John Scrooby on LinkedIn
• People Before Strategy: A New Role for the CHRO (HBR article)
• University of Cambridge Judge Business School – CHRO Programme

Book Recommendations from the Episode

(Book links are Amazon affiliate links, which means Fay will receive a small commission from Amazon if you make a purchase through them).

• HR Coffee Time’s top book recommendations to thrive in your HR/People career
• Work Rules! by Laszlo Bock
• Dare to Lead by Brené Brown

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