Sparks: How CHROs Can Lead Human Transformation and Shape the Future of Work

Sparks: How CHROs Can Lead Human Transformation and Shape the Future of Work

Chief Human Resources Officers (CHROs) are now responsible for shaping the future of work. But to do that, you can’t stay in the HR box. To HR leaders, it's time to stop thinking of yourself as administrators and start showing up as architects of human transformation. The new world of work operates on an entirely new playbook, we can't keep putting band-aids on outdated systems. We must start reimagining work itself. In today's Leadership Spark, we're rethinking the outdated ideas about work, engagement, and the role of HR in shaping the future. We explore why perks don’t create real employee experience, how employer branding often masks the truth about our workplaces, and what it takes to move from managing people to truly transforming how we work.

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This episode is sponsored by Workhuman:

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Learn more at Workhuman.com and see how Human Intelligence is becoming a force for good in the workplace.

________________

Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

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Sparks: How to Make Sense Of Data With Chip Heath, Best-Selling Author & Stanford Professor

Sparks: How to Make Sense Of Data With Chip Heath, Best-Selling Author & Stanford Professor

In today’s leadership spark, I speak with Chip Heath, Professor at Stanford University and New York Times Best Selling Author. Chip discusses his motivations behind his latest book, "Making Numbers Count: The Art and Science of Communicating Numbers."  He emphasizes the challenge most people face in understanding and communicating numbers effectively, as our brains naturally struggle with large numbers. By comparing unfamiliar figures to relatable concepts, people can better grasp and remember data. This skill of translating numbers into digestible information is crucial for both personal and professional decision-making and change initiatives. Chip Heath is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/  __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email:⁠ ⁠⁠https://greatleadership.substack.com/

19 Syys 202313min

Leading Isn't Just Commanding: Why Every Leader Should Wear the Coach's Hat ― and 4 Skills Needed To Coach Effectively

Leading Isn't Just Commanding: Why Every Leader Should Wear the Coach's Hat ― and 4 Skills Needed To Coach Effectively

In today's episode, Nick Goldberg, Founder and CEO of EZRAx, shares unconventional leadership wisdom for uncertain times. We discuss the critical skill of resilience, regulating emotions, and practicing self-awareness. Goldberg provides insights on adapting to constant change, learning from failures, and prioritizing a thriving culture. Tune in to this episode to unlock the unconventional leadership insights that will empower you to lead effectively in uncertain times. __________________ This episode of Great Leadership is sponsored by EZRAx, the digital-age executive coaching platform. As an HR leader, elevate your executives with EZRAx’s science-backed coaching, provided by experienced and accredited coaches. Enhance your leadership with real-time, impactful support from EZRAx, available anytime, anywhere. Discover the potential at helloezra.com. __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

18 Syys 202359min

She Leads More Than 170,000 Employees In The United States: Leading With Vulnerability Has Become Her Superpower!

She Leads More Than 170,000 Employees In The United States: Leading With Vulnerability Has Become Her Superpower!

In today's episode, I speak with Lara Abrash, Chair of the Board at Deloitte US. Lara, who's at the helm of this powerhouse, doesn't just focus on the nuts and bolts of the business; she's deeply involved in shaping its culture, innovation, and growth. She opens up about the unexpected strength she finds in vulnerability, suggesting that it's not just a personal trait but a game-changer in the world of leadership. For Lara, the trifecta of effective leadership boils down to vulnerability, empathy, and compassion. These aren't just buzzwords for her; they're values she lives by. As we chat further, Lara gives us a peek into the trends that have her excited and the shifts she's noticing in the business landscape. The conversation takes a personal turn as she reflects on the rollercoaster that was the COVID-19 pandemic, sharing the lessons it taught her and how it reshaped her perspective as a leader. And if there's one topic that truly ignites Lara's passion, it's diversity and inclusion. For her, it's more than just a corporate buzz phrase; it's a deeply personal mission. She emphasizes its significance, not just in boardrooms but in everyday interactions, painting a picture of the kind of inclusive world she's striving to create. Lara Abrash is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠⁠⁠Check it out here and pre-order your copy now⁠: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/⁠ __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email:⁠ ⁠⁠https://greatleadership.substack.com/

16 Syys 202326min

Sparks: The Crucial Role of Transparency and Broad Perspective in Leadership

Sparks: The Crucial Role of Transparency and Broad Perspective in Leadership

In today’s leadership spark, Glenn Fogel, President and CEO of Booking Holdings, and I delve into topics ranging from personal and professional mistakes to the importance of gaining global perspectives. Recounting past errors like sending confidential emails to the wrong person and IT mishaps, Glenn emphasizes transparency, urging individuals to accept and rectify mistakes rather than hide them. Glenn advocates for understanding global cultures, especially in leadership positions, and stresses that ensuring a broad perspective is crucial. Moreover, Glenn believes in the blend of hard work and luck for success and stresses being ready for opportunities. On personal fears, Glenn's major concerns center on health and family well-being. As our conversation concludes, we reflect on the need to maintain perspective, considering the challenges faced by previous generations. Glenn Fogel is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/ __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email ⁠⁠https://greatleadership.substack.com/

14 Syys 202318min

Sparks: Why Discipline and Endurance are the Bedrocks of Leadership

Sparks: Why Discipline and Endurance are the Bedrocks of Leadership

In today’s leadership spark, Glenn Fogel, President and CEO of Booking Holdings, reflects on the inevitability of facing challenges in life and the importance of maintaining discipline and hard work to overcome them. Drawing from personal experiences, including his early years at university, he emphasizes the value of time management, particularly reducing unnecessary social media use.  Despite not considering himself as the smartest, he credits his success to his endurance and disciplined work ethic, which have been his pillars of strength throughout his career. Glenn illustrates his daily routine, highlighting a strict regimen that includes early morning workouts and a balanced time allocation for work and family. Glenn Fogel is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/  __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email ⁠⁠https://greatleadership.substack.com/

13 Syys 202316min

Sparks: How to Balance Risk Management and Compassion in Decision-making

Sparks: How to Balance Risk Management and Compassion in Decision-making

In today’s leadership spark, I chat with Glenn Fogel, President and CEO of Booking Holdings. He shares his journey from IT to leading a company that includes brands like Kayak and Priceline. Discussing the challenges posed by the pandemic, he also talks about the emotional toll of laying off a significant part of their workforce and how crucial it is to handle such decisions with empathy.  Glenn further highlights the change in layoff processes over the years and stresses the importance of adaptable leadership, learning from both positive and negative experiences. He also dives into the challenges of risk management for companies, highlighting that while companies can anticipate many adverse scenarios, it's not always feasible to prepare for every possible negative outcome. Leadership involves making tough decisions by weighing risks against benefits. Glenn Fogel is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/  __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email ⁠⁠https://greatleadership.substack.com/

12 Syys 202320min

Mastering Empathetic Leadership Lessons from David Gelles, Chronicler of GE's Toxic Legacy

Mastering Empathetic Leadership Lessons from David Gelles, Chronicler of GE's Toxic Legacy

In today's episode, we speak with David Gelles, a business journalist and author of the new book "The Man Who Broke Capitalism." Gelles examines how former GE CEO Jack Welch fundamentally altered capitalism with his ruthless focus on short-term profits over people. We discuss the lasting influence Welch had on business education and management philosophies. Gelles shares examples of alternative leadership models that balance profit and purpose, caring for employees and communities. He advises listeners to question assumptions and lead with more empathy. Though brilliantly effective, Welch's "shareholders over stakeholders" approach set a destructive precedent that still permeates business. Gelles hopes to inspire more conscious capitalism that serves society. This thought-provoking episode examines the complicated legacy of Jack Welch and the profit-first approach that has permeated leadership. __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

11 Syys 202347min

CEO Of Hyatt Hotels On How Being Vulnerable And Practicing Empathy Transformed Him & His Company

CEO Of Hyatt Hotels On How Being Vulnerable And Practicing Empathy Transformed Him & His Company

Today's episode is with Mark Hoplamazian, the CEO of Hyatt Hotels Corporation. Today's conversation revolved around the impact of the pandemic on the hospitality industry, the strategies adopted by Hyatt to navigate through these challenging times, and the future of the industry. Mark emphasized the importance of adaptability and resilience, highlighting how Hyatt has leveraged technology to enhance customer experience and ensure safety. He also touched upon the company's commitment to diversity and inclusion, and how it has been instrumental in fostering a positive work culture. We also discuss the role of sustainability in the hospitality sector. Mark shared his vision of a more sustainable and responsible industry, underlining Hyatt's initiatives towards reducing carbon footprint and promoting sustainable practices. Mark also touches on the importance of mental health and well-being, both for employees and guests. Today's conversation with Mark gives insight into the workings of the hospitality industry, the challenges it faces, and the opportunities that lie ahead. It's a must-listen for anyone interested in understanding the dynamics of the industry and learning from the experiences of a seasoned leader. Mark Hoplamazian is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠⁠⁠Check it out here and pre-order your copy now⁠.⁠ __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email:⁠ ⁠⁠https://greatleadership.substack.com/

9 Syys 202329min

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