Cornell Hospitality Quarterly: What Matters More?: Contrasting the Effects of Job Satisfaction and Service Climate on Hotel Food and Beverage Managers' Job Performance

Cornell Hospitality Quarterly: What Matters More?: Contrasting the Effects of Job Satisfaction and Service Climate on Hotel Food and Beverage Managers' Job Performance

Glenn Withiam talks to Sean Way about his and co-authors, Michael Sturman and Carola Raab's article in the May 2010 issue of Cornell Hospitality Quarterly entitled, "What Matters More? Contrasting the Effects of Job Satisfaction and Service Climate on Hotel Food and Beverage Managers' Job Performance." This podcast discusses the concept that employee job satisfaction is a causal driver of employee job performance, customer satisfaction, and company performance.

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Jaksot(155)

JMI Six Degrees: Richard Boyatzis

JMI Six Degrees: Richard Boyatzis

Regina Troxell interviews Richard Boyatzis about his career in the field of organizational development.

28 Joulu 201640min

JME: Identifying Research Topic Development in Business and Management Education Research Using Legitimation Code Theory

JME: Identifying Research Topic Development in Business and Management Education Research Using Legitimation Code Theory

Jane Murray interviews author J.B. Arbaugh about his co-authored article, "Identifying Research Topic Development in Business and Management Education Research Using Legitimation Code Theory" which ca...

22 Joulu 201624min

HRD: Understanding Talent Development and Implications for Human Resource Development: An Integrative Literature Review

HRD: Understanding Talent Development and Implications for Human Resource Development: An Integrative Literature Review

Interview with authors, Amir Hedayati Mehdiabadi and Jessica Li regarding their recently published article, Understanding Talent Development and Implications for Human Resource Development: An Integra...

17 Marras 20166min

FBR: Successor Team Dynamics in Family Firms

FBR: Successor Team Dynamics in Family Firms

Interview with one of the authors of "Successor Team Dynamics in Family Firms," which can be found in the September 2016 issue of Family Business Review.

15 Marras 201617min

FBR: Incumbents' Attitude Toward Intrafamily Succession: An Investigation of Its Antecedents

FBR: Incumbents' Attitude Toward Intrafamily Succession: An Investigation of Its Antecedents

Dr. Alfredo De Massis discusses his article, " Incumbents' Attitude Toward Intrafamily Succession: An Investigation of Its Antecedents," co-authored by Philipp Sieger, Jess H. Chua, and Silvio Vismara...

11 Loka 201614min

HRD: Examining Organizational Citizenship Behavior in the Context of Human Resource Development

HRD: Examining Organizational Citizenship Behavior in the Context of Human Resource Development

Dr. Kevin Rose of the University of Louisville discusses his article, "Examining Organizational Citizenship Behavior in the Context of Human Resource Development: An Integrative Review of the Literatu...

11 Loka 20169min

JME: Protecting Student Intellectual Property in the Entrepreneurial Classroom

JME: Protecting Student Intellectual Property in the Entrepreneurial Classroom

Jane Murray interviews authors Jerome Katz and Sarah Wright about their article, "Protecting Student Intellectual Property in the Entrepreneurial Classroom," published in the April 2016 issue of Journ...

14 Syys 201611min

JME: If You Don't Care, Then Why Should I? The Influence of Instructor Commitment on Student Satisfaction and Commitment

JME: If You Don't Care, Then Why Should I? The Influence of Instructor Commitment on Student Satisfaction and Commitment

Jane Murray interviews authors Alison Dachner and Brian Saxton about their Journal of Management Education article, "If You Don't Care, Then Why Should I? The Influence of Instructor Commitment on Stu...

7 Syys 201617min

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