565: Founder and CEO of GK Training on Communicating Effectively to Live a Better Life

565: Founder and CEO of GK Training on Communicating Effectively to Live a Better Life

Michael Chad Hoeppner, CEO of GK Training and adjunct professor at Columbia Business School, brings a deeply practical lens to one of the most undervalued professional skills: spoken communication. With roots in professional acting and over two decades coaching executives, Hoeppner challenges conventional wisdom, arguing that most communication advice is either vague ("slow down") or abstract ("just be confident"), and fails to address the real issue: communication is physical.

In this episode, he shares specific, kinesthetic methods that help clients speak more clearly under pressure. From using Lego blocks to build well-structured thoughts, to timing answers with a wiffle ball in political debate prep, Hoeppner demonstrates that improving communication is not about talent, it's about training behavior.

"Speaking is movement. We put air into action—that's what talking is. And you can learn to do it a lot, lot better."

Key Insights:
  1. Delivery is Undervalued, but Often Drives Perception
    "Most coaching hyper-focuses on content and completely neglects delivery," Hoeppner explains. Yet "delivery really, really determines much of the impression your audience makes about you."
  2. Rambling, Fillers, and Anxiety Are Physical, Not Mental, Problems
    He critiques typical advice like "don't say um" as "thought suppression" and instead teaches clients to physically anchor themselves. One client stopped chronic blushing mid-session by simply learning to ground her feet.
  3. Tools Like Lego Blocks Make Structure Tangible
    "Pick up a Lego block, say your first idea, and put it down in silence. That pause gives your brain time to think," Hoeppner shares. These physical anchors help clients avoid word salad and clarify complex thinking.
  4. Founders with Growth Mindsets Improve Fast
    "They're not held back by ego. They care deeply, they want to improve now, and that means they practice," he says. In contrast, those with fixed mindsets ("I'm just a bad speaker") often plateau.
  5. AI Will Make Delivery the Strategic Differentiator
    As language models democratize content, he argues, "delivery, how you say it, will matter more than ever."

The episode closes with a powerful call to reframe communication not as a soft skill, but a trainable, high-leverage behavior, one that can transform not just boardrooms and keynotes, but daily leadership and presence.

Get Michael's new book here: https://dontsayum.com/

Learn more about Michael here: https://gktraining.com/michael-chad-hoeppner/

Here are some free gifts for you:

Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach

McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf

Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

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147: What's going to happen seven moves down the chessboard (Monday Morning 8 a.m. #26)

147: What's going to happen seven moves down the chessboard (Monday Morning 8 a.m. #26)

Hello everyone! This is Monday Morning 8 a.m., a weekly newsletter where we distill the insights from all of the distractions, articles, and emails that you receive in your inbox every day. In this newsletter, we're going to focus on four major themes from last week's news. To listen to the audio version of this newsletter, search for "Strategy Skills" in any podcast app. To get a written copy with links to mentioned articles sign up here: www.firmsconsulting.com/promo

3 Touko 202121min

146: Interview with 5-time tech CEO Josh Linkner about building a culture of innovation

146: Interview with 5-time tech CEO Josh Linkner about building a culture of innovation

In an era of dizzying speed, complexity, and competition, harnessing innovation is the only way to fuel growth and beat the old guard. Linkner's newest book, BIG LITTLE BREAKTHROUGHS, reveals the creative thinking behind the world's most successful entrepreneurs and why they focus on small, daily creative acts to topple industry giants. Drawing on his three decades of experience as a tech entrepreneur, his investments in over 100 startups (including a "unicorn"), and interviews with innovative leaders around the globe, Linkner provides proven tools to accelerate growth, gain competitive advantage, and drive meaningful results. BIG LITTLE BREAKTHROUGHS by Josh Linkner: https://amzn.to/337W4UV BIO Josh Linkner is a creative troublemaker. He started his career as a jazz guitarist and then went on to become the founder and CEO of five tech companies, which sold for a combined value of over $200 million. He is also a deeply experienced business leader, venture capitalist, top-rated keynote speaker, New York Times bestselling author, and professional jazz guitarist. He is a world-renown expert on innovation, disruption, and hyper-growth leadership and has delivered over 1,000 keynotes to companies and organizations across sectors, including ABC, Heineken, American Express, Mercedes Benz, and the U.S. State Department. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo We use affiliate links whenever possible (if you purchase items listed above using our affiliate links, we will get a bonus).

2 Touko 202155min

145: When promotions end and the runway ends (Monday Morning 8 a.m. #25)

145: When promotions end and the runway ends (Monday Morning 8 a.m. #25)

Hello everyone! This is Monday Morning 8 a.m., a weekly newsletter where we distill the insights from all of the distractions, articles, and emails that you receive in your inbox every day. In this newsletter, we're going to focus on four major themes from last week's news. To listen to the audio version of this newsletter, search for "Strategy Skills" in any podcast app. To get a written copy with links to mentioned articles sign up here: www.firmsconsulting.com/promo

28 Huhti 202140min

144: If Disney+ is just starting with streaming, where is Disney+ going? (Monday Morning 8 a.m. #24)

144: If Disney+ is just starting with streaming, where is Disney+ going? (Monday Morning 8 a.m. #24)

Hello everyone! This is Monday Morning 8 a.m., a weekly newsletter where we distill the insights from all of the distractions, articles, and emails that you receive in your inbox every day. In this newsletter, we're going to focus on four major themes from last week's news. To listen to the audio version of this newsletter, search for "Strategy Skills" in any podcast app. To get a written copy with links to mentioned articles sign up here: www.firmsconsulting.com/promo

21 Huhti 202140min

143: Jim Hemerling, BCG. Co-author of "Beyond Great: Nine Strategies for Thriving in an Era of Social Tension, Economic Nationalism, and Technological Revolution"

143: Jim Hemerling, BCG. Co-author of "Beyond Great: Nine Strategies for Thriving in an Era of Social Tension, Economic Nationalism, and Technological Revolution"

Jim Hemerling is Senior Partner at Boston Consulting Group's San Francisco office and a leader in the firm's People & Organization and Transformation Practices. He has been the leader of BCG Greater China and is a Fellow of the BCG Henderson Institute. His work with clients and his research focuses on holistic human-centric approaches to organizational transformation. Jim is a co-author of BCG's new book - Beyond Great: Nine Strategies for Thriving in an Era of Social Tension, Economic Nationalism, and Technological Revolution. Global companies remain hamstrung by organizational forms that leave them mired in bureaucracy and slow to respond to changing needs. To grow in the volatility of the 21st century, firms must go beyond the familiar matrix structure and reconfigure themselves in more flexible ways. COVID-19 and its myriad effects on ways of working will force leaders to rethink how they build teams and acquire, upskill, and retain talent. Hemerling and his colleagues launched a study of dozens of global companies to determine successful leadership strategies and found that, though seemingly obvious, the best leaders put people and their needs first, rather than regarding them as resources to exploit. Hemerling and coauthors write about these topics in Beyond Great: Nine Strategies for Thriving in an Era of Social Tension, Economic Nationalism, and Technological Revolution (October 6, PublicAffairs). BCG's first major book in years, it will redefine strategy in the post-COVID era. Extending their research far beyond the expected Silicon Valley players, Hemerling and his coauthors at BCG looked at over fifty companies and interviewed hundreds of CEOs across sectors and geographies. The trends: By 2030, companies around the world will have some eight-five million skilled jobs unfilled—a gap that will exact a severe economic toll; In a 2018 BCG survey of 366,000 people from two hundred countries, ranked "good work-life balance" as much more important than "financial compensation" Over 40 percent of hiring managers anticipated that nontraditional educational criteria—like a coding "boot camp"—would soon be just as good a credential as a college degree when evaluating candidates. For incumbents to thrive amidst these challenges, they must deploy new strategies that touch every part of their business, from value propositions and global supply chains to leadership and social responsibility goals. A huge part of this is leadership and the future of work—how to retain employees, attract top talent, and navigate tension when global forces are changing attitudes about work and life. Examples of innovative leadership: Deemphasizing hierarchy encourages employees to take ownership of projects and propel them forward without bothering to seek approval from bosses; Exploiting the gray area of informal conversations that typically take place between colleagues allows employees to break free from their daily work and innovate; Gamifying candidate screening and identifying talent via online competitions and hackathons to appeal to a new generation. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo We use affiliate links whenever possible (if you purchase items listed above using our affiliate links, we will get a bonus).

14 Huhti 20211h 1min

142: The Philadelphia 76ers and the New Jersey Devils aren't sports organizations (Monday Morning 8 a.m. #23)

142: The Philadelphia 76ers and the New Jersey Devils aren't sports organizations (Monday Morning 8 a.m. #23)

Hello everyone! This is Monday Morning 8 a.m., a weekly newsletter where we distill the insights from all of the distractions, articles, and emails that you receive in your inbox every day. In this newsletter, we're going to focus on four major themes from last week's news. To listen to the audio version of this newsletter, search for "Strategy Skills" in any podcast app. To get a written copy with links to mentioned articles sign up here: www.firmsconsulting.com/promo

13 Huhti 202129min

141: Tesla is not an electric car company (Monday Morning 8 a.m. #22)

141: Tesla is not an electric car company (Monday Morning 8 a.m. #22)

Hello everyone! This is Monday Morning 8 a.m., a weekly newsletter where we distill the insights from all of the distractions, articles, and emails that you receive in your inbox every day. In this newsletter, we're going to focus on four major themes from last week's news. To listen to the audio version of this newsletter, search for "Strategy Skills" in any podcast app. To get a written copy with links to mentioned articles sign up here: www.firmsconsulting.com/promo

5 Huhti 202138min

140: The unspoken truth about strategy (Monday Morning 8 a.m. #21)

140: The unspoken truth about strategy (Monday Morning 8 a.m. #21)

Hello everyone! This is Monday Morning 8 a.m., a weekly newsletter where we distill the insights from all of the distractions, articles, and emails that you receive in your inbox every day. In this newsletter, we're going to focus on four major themes from last week's news. To listen to the audio version of this newsletter, search for "Strategy Skills" in any podcast app. To get a written copy with links to mentioned articles sign up here: www.firmsconsulting.com/promo

29 Maalis 202147min

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