The Human Factor in the Digital Future - A Conversation with Andreas Ekström

In this episode, recorded live at the UITP Global Public Transport Summit in Hamburg, Kaan Yildizgoz is joined by acclaimed author and digital futurist Andreas Ekström. Together, they explore the profound role human judgment plays in a world increasingly influenced by artificial intelligence.

Andreas shares why leadership, team-building, and social interaction cannot be replicated by AI — and why the human touch is essential to public transport, especially post-pandemic. He reflects on the hybrid nature of mobility as both a political and market-driven service and offers insights into how cities can remain socially alive in a digital-first era.

Listeners will come away with thoughtful perspectives on everything from algorithmic bias to storytelling in public sector communication — plus practical examples from Sweden, Estonia, and beyond. This episode is a call to design systems that keep people at the centre, supported — not replaced — by technology.

Chapters:

00:00 Introduction and Welcome

00:21 Special Guest: Andreas Ekstrom

01:18 The Role of Human Judgment in AI

02:51 Impact of the Pandemic on Social Interaction

04:11 Public Transport and Social Policy

07:39 The Importance of Storytelling in Mobility

10:08 Designing Future Cities

11:46 Global Perspectives on Public Transport

12:40 Conclusion and Contact Information

Connect with Us:

Website: https://mobilityredefined.com

LinkedIn: https://www.linkedin.com/company/mobility-redefined/

Mobility Redefined is brought to you by Modaxo https://www.modaxo.com

Host: Dr. Kaan Yildizgoz

Producer: Mike Cartmel

Executive Producer: Darren Turpin

Special thanks to:

Brand design: Tina Olagundoye

Digital Media: Belén Iturrioz Campo

Marketing content and Mobility Redefined newsletter: Mike Cartmel

If you have a question or comment, email us at mike.cartmel@modaxo.com

Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.