The Future of AI Trust: Why Guardrails Actually Accelerate Innovation with Sabastian Niles
Analyse Podcast8 Heinä 2025

The Future of AI Trust: Why Guardrails Actually Accelerate Innovation with Sabastian Niles

"You can try to develop self-awareness and take a beginner's mind in all things. This includes being open to feedback and truly listening, even when it might be hard to receive. I think that's been something I've really tried to practice. The other area is recognizing that just like a company or country, as humans we have many stakeholders. You may wear many hats in different ways. So as we think of the totality of your life over time, what's your portfolio of passions? How do you choose—as individuals, as society, as organizations, as humans and families with our loved ones and friends—to not just spend your time and resources, but really invest your time, resources, and spirit into areas, people, and contexts that bring you meaning and where you can build a legacy? So it's not so much advice, but more like a north star." - Sabastian V. Niles

Fresh out of the studio, Sabastian Niles, President and Chief Legal Officer at Salesforce Global, joins us to explore how trust and responsibility shape the future of enterprise AI. He shares his journey from being a high-tech corporate lawyer and trusted advisor to leading AI governance at a company whose number one value is trust, reflecting on the evolution from automation to agentic AI that can reason, plan, and execute tasks alongside humans. Sabastian explains how Agentforce 3.0 enables agent-to-agent interactions and human-AI collaboration through command centers and robust guardrails. He highlights how organizations are leveraging trusted AI for personalized customer experiences, while Salesforce's Office of Ethical and Humane Use operationalizes trust through transparency, explainability, and auditability. Addressing the black box problem in AI, he emphasizes that guardrails provide confidence to move faster rather than creating barriers. Closing the conversation, Sabastian shares his vision on what great looks like for trusted agentic AI at scale.

Episode Highlights
[00:00] Quote of the Day by Sabastian Niles: "Portfolio of passions - invest your spirit into areas that bring meaning"
[01:02] Introduction: Sabastian Niles, President and Chief Legal Officer of Salesforce Global
[02:29] Sabastian's Career Journey
[04:50] From Trusted Advisor to SalesForce whose number one value is trust
[08:09] Salesforce's 5 core values: Trust, Customer Success, Innovation, Equality, Sustainability
[10:25] Defining Agentic AI: humans with AI agents driving stakeholder success together
[13:13] Trust paradigm shift: trusted approaches become an accelerant, not obstacle
[17:33] Agent interactions: not just human-to-agent, but agent-to-agent-to-agent handoffs
[23:35] Enterprise AI requires transparency, explainability, and auditability
[28:00] Trust philosophy: "begins long before prompt, continues after output"
[34:06] Office of Ethical and Humane Use operationalizes trust values
[40:00] Future vision: AI helps us spend time on uniquely human work
[45:17] Governance philosophy: Guardrails provide confidence to move faster
[48:24] What does great look like for Salesorce for Trust & Responsibility in the Era of AI?
[50:16] Closing

Profile: Sabastian V. Niles, President & Chief Legal Officer, LinkedIn: https://www.linkedin.com/in/sabastian-v-niles-b0175b2/

Podcast Information: Bernard Leong hosts and produces the show. The proper credits for the intro and end music are "Energetic Sports Drive." G. Thomas Craig mixed and edited the episode in both video and audio format. Here are the links to watch or listen to our podcast.

Analyse Asia Main Site: https://analyse.asia

Analyse Asia Spotify: https://open.spotify.com/show/1kkRwzRZa4JCICr2vm0vGl

Analyse Asia Apple Podcasts: https://podcasts.apple.com/us/podcast/analyse-asia-with-bernard-leong/id914868245

Analyse Asia YouTube: https://www.youtube.com/@AnalyseAsia

Analyse Asia LinkedIn: https://www.linkedin.com/company/analyse-asia/

Jaksot(515)

The Lazarus Group, The Bybit Hack and Sanctions: The New Battleground with Andrew Fierman

The Lazarus Group, The Bybit Hack and Sanctions: The New Battleground with Andrew Fierman

"The thing that's most fascinating, we talk a lot about how complex North Korea is here but when you compare it to some of the other illicit groups, particularly those that are sanctioned, say your te...

30 Maalis 202546min

Building Networks, Not Just Hiring: The Global Talent Strategy with Mark Reinecke

Building Networks, Not Just Hiring: The Global Talent Strategy with Mark Reinecke

"When I discuss with senior leaders, interview them, or assess them for senior roles, they often come to me, and I ask them: 'What makes you unique? How do you see yourself?' Eighty percent of them te...

21 Maalis 202536min

Gambling Man: The Secret Story of the World's Greatest Disruptor, Masayoshi Son with Lionel Barber

Gambling Man: The Secret Story of the World's Greatest Disruptor, Masayoshi Son with Lionel Barber

"They will judge Masa to have been an extraordinarily consequential investor and historic figure in world investing and tech investing because he has made not just spectacular bets—but he's made so ma...

2 Maalis 202537min

Scam Inc: How a $500B Crime Industry is Impacting the World with Sue-Lin Wong

Scam Inc: How a $500B Crime Industry is Impacting the World with Sue-Lin Wong

"We're all vulnerable. And I hadn't thought about that previously. I thought, oh, it's only a small group of people who might fall for this. What I've learned is actually [that] these scammers are so ...

16 Helmi 202543min

The eFishery Scandal and its impact to Southeast Asia with Kristie Neo

The eFishery Scandal and its impact to Southeast Asia with Kristie Neo

"So that was back in 2021. And then after Revolution Precrafted, there was Zilingo in 2022, and then Tanihub and Investree - which were P2P lenders in 2023(24) - and then eFishery. So actually every s...

9 Helmi 202546min

How Agentforce is Transforming Businesses in ASEAN with Sujith Abraham

How Agentforce is Transforming Businesses in ASEAN with Sujith Abraham

"What's the point if it's a fast platform, but I still have to go somewhere else? And the last thing is speed. Right now, especially in our region, it's a land grab. When we think about some of the fa...

2 Helmi 202537min

Undivided Ventures: AI, Sustainability & Data Centre Technologies with Ariel Shtarkman

Undivided Ventures: AI, Sustainability & Data Centre Technologies with Ariel Shtarkman

" Now, the beauty about the real estate industry, if you look outside and you look at the commercial buildings, you have a lot of data generated on a daily basis. The challenge is, what do you do with...

26 Tammi 202543min

Virtuals Protocol and the intersection of Agentic AI & Web3 with Jansen Teng

Virtuals Protocol and the intersection of Agentic AI & Web3 with Jansen Teng

"What does great look like? For us, it's being able to achieve this vision of a society of agents. So, if you can show clearly the economic value of a society when agents can influence other agents, a...

14 Tammi 202557min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
psykopodiaa-podcast
rss-rahapodi
mimmit-sijoittaa
rss-lahtijat
rahapuhetta
rss-porssipuhetta
rss-neuvottelija-sami-miettinen
rss-rahamania
rss-paasipodi
rss-porssipodi
ostan-asuntoja-podcast
oppimisen-psykologia
rss-strategian-seurassa
rss-h-asselmoilanen
rss-bisnesta-bebeja
rss-merja-mahkan-rahat
rss-inderes
rss-40-ajatusta-aanesta
rss-draivi