SoulCycle: Julie Rice & Elizabeth Cutler

Kona Ice founder Tony Lamb had a knack for sales since he was a teenager - a skill that served him well when he decided to sell Hawaiian-style shaved ice in Kentucky, where people had barely heard of it. After thirteen successful years as a vacuum cleaner salesman, Tony launched his first shaved ice truck in 2007. Fueled by a bad experience buying freezer-burned popsicles off a battered ice cream truck, he built a custom-made vehicle with a tropical vibe and a built-in “Flavorwave” that let customers dispense their own syrups. Two decades after surrendering his salesman’s suit for a Hawaiian shirt, Tony has grown Kona Ice into a sprawling franchise with 1500 trucks across North America.This episode was produced by Casey Herman with music by Ramtin Arablouei.Edited by Neva Grant, with research from Katherine Sypher.Our engineers were Ko Takasugi-Czernowin and Robert Rodriguez.You can follow HIBT on Twitter & Instagram, and email us at hibt@id.wondery.com.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

6 Marras 20231h 13min

How does a brand live on after its founders leave the company – especially one that was inspired by their family and their culture? That’s the question Vincent and Andrew Kitirattragarn have had to answer since their original appearance on How I Built This in January 2022. This week on How I Built This Lab, Vincent and Andrew share their aspirations for Dang Foods after a difficult and heartfelt departure. Plus, how they navigated changes in consumer demand post-pandemic and the resources that helped buoy their mental health in the face of consequential entrepreneurial decisions.This episode was produced by Carla Esteves with music by Ramtin Arablouei.It was edited by John Isabella with research by Carla Esteves. Our audio engineer was Neal Rauch.This episode is brought to you in part by Canva, the easy-to-use online design platform for presentations, social posts, videos, websites, and more. Start designing today at Canva – the home for every brand.You can follow HIBT on X & Instagram, and email us at hibt@id.wondery.com.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

2 Marras 202341min

Rob Kalin founded Etsy for people like him: makers and hobbyists. In 2005, he was kicking around New York trying to find buyers for his hand-made furniture, when he noticed that other craftspeople had the same need. So he and a few friends built a website where makers could sell a wide range of goods. Rob named it after an Italian phrase he heard in a Fellini film, and within three years, Etsy passed $10 million in sales. But as a young founder, Rob struggled to manage the rapidly-growing company; and in 2011, after being fired without warning, he returned to a quieter life as a maker and small-businessman. Meanwhile, Etsy has become one of the most popular online marketplaces in the world, with $2.5 billion in revenue.This episode was produced by Kerry Thompson with music by Ramtin Arablouei.Edited by Neva Grant, with research from Sam Paulson.Our engineers were Gilly Moon and Maggie Luther.You can follow HIBT on Twitter & Instagram, and email us at hibt@id.wondery.com.This episode is brought to you in part by Canva, the easy-to-use online design platform for presentations, social posts, videos, websites, and more. Start designing today at Canva – the home for every brand.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

30 Loka 20231h 21min

The past few years have challenged Whitney Wolfe Herd like never before. The Bumble CEO kept the company afloat as the pandemic halted in-person meetups, then became the youngest female founder ever to take a company public...all while in the throes of first-time motherhood! This week on How I Built This Lab, Whitney offers perspective on leading and learning in extraordinary times. Plus, how social media may be fueling a loneliness epidemic and Whitney’s current obsession: harnessing the power of artificial intelligence in the name of love. And check out Bumble’s origin story told in October 2017.This episode was produced by Sam Paulson with music by Ramtin Arablouei.It was edited by John Isabella with research by Sam Paulson. Our audio engineer was Neal Rauch.You can follow HIBT on X & Instagram, and email us at hibt@id.wondery.com.This episode is brought to you in part by Canva, the easy-to-use online design platform for presentations, social posts, videos, websites, and more. Start designing today at Canva – the home for every brand.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

26 Loka 202346min

Scott Norton and Mark Ramadan were only college students when they created Sir Kensington’s, a $140-million-dollar condiment brand – with a backstory that’s completely made up.These days, it seems like every brand – every start-up – is trying to tell a story about its authentic and humble beginnings. Scott and Mark went in the opposite direction when they had the idea to create a gourmet ketchup in 2008. They wanted to take on a juggernaut: Heinz. So, to stand out, they told a story about their ketchup that differentiated it from Heinz in every way. Sir Kensington was a fictional luminary of imperial Britain who invented his eponymous ketchup one night while dining with Catherine the Great. And the true story of how Scott and Mark grew and then sold the company to Unilever – it’s a real yarn in its own right.This episode was produced by Alex Cheng, with music by Ramtin Arablouei.Edited by Andrea Bruce.Our engineers were Gilly Moon and Maggie Luthar.You can follow HIBT on Twitter & Instagram, and email us at hibt@id.wondery.com.This episode is brought to you in part by Canva, the easy-to-use online design platform for presentations, social posts, videos, websites, and more. Start designing today at Canva – the home for every brand.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

23 Loka 20231h 35min

Back as the show’s first-ever ‘three-peat’ guest is Julia Hartz, co-founder and CEO of Eventbrite. The events industry has been transformed by the past three years, giving Julia the opportunity to evolve Eventbrite to better serve its key customers — event creators. This week on How I Built This Lab, Julia goes back in time to review how she kept a ticketing service afloat when no one was buying tickets. Plus, thoughts on effective leadership from a public company CEO, and Julia’s tips for designing meetings that your colleagues actually want to go to. Be sure to listen to Eventbrite’s origin story told in February 2020, and Julia’s Resilience series dispatch from July 2020.This episode was produced by Rommel Wood with music by Sam Paulson and Ramtin Arablouei.It was edited by John Isabella with research by Kerry Thompson. Our audio engineer was Patrick Murray.You can follow HIBT on X & Instagram, and email us at hibt@id.wondery.com.This episode is brought to you in part by Canva, the easy-to-use online design platform for presentations, social posts, videos, websites, and more. Start designing today at Canva – the home for every brand.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

19 Loka 202348min

Brothers Jamie and Lyndon Cormack founded Herschel Supply Co to sell modern bags with a timeless feel. While working in the sports and apparel industry, they realized they couldn’t find backpacks and totes with the same stylish but simplified vibe as their favorite sneakers and shirts. With no background in manufacturing, they learned to make bags partly by ripping old ones apart. Then they Googled their way to finding a factory and scrambled to catch up as orders started to roll in. Since launching in 2009, Jamie and Lyndon have grown Herschel Supply Co. from a handful of samples at a trade show in New York, to a global travel goods brand whose backpacks, luggage, and clothing are sold in more than 9,000 locations.This episode was produced by Chris Maccini, with music by Ramtin Arablouei.Edited by Neva Grant, with research from Alex Cheng.Our engineers were Gilly Moon and Josh Newell.You can follow HIBT on Twitter & Instagram, and email us at hibt@id.wondery.com.This episode is brought to you in part by Canva, the easy-to-use online design platform for presentations, social posts, videos, websites, and more. Start designing today at Canva – the home for every brand.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

16 Loka 20231h 3min

Ramya Swaminathan is the CEO of Malta Inc, a company that spun out of Google’s moonshot factory in 2018 to work on an energy storage solution using the existing power grid. One thing holding the world back from a transition to clean energy: electricity generated from sources like the sun and wind has to be used right away or it disappears…but one possible answer might be—salt.This week on How I Built This Lab, Ramya recounts how she got into the renewable energy industry with two previous companies focused on hydropower. She also explains how molten salt and coolant might be better than batteries as a low-cost, long-duration and job-preserving energy storage solution.This episode was produced by J.C. Howard with music by Ramtin Arablouei. It was edited by John Isabella with research help from Alex Cheng. Our audio engineer was Maggie Luthar. You can follow HIBT on Twitter & Instagram, and email us at hibt@id.wondery.com.This episode is brought to you in part by Canva, the easy-to-use online design platform for presentations, social posts, videos, websites, and more. Start designing today at Canva – the home for every brand.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

12 Loka 202335min