Rapid Response: When your business disappears overnight, w/Marriott’s Arne Sorenson
Masters of Scale22 Loka 2020

Rapid Response: When your business disappears overnight, w/Marriott’s Arne Sorenson

95% of your business disappears. What do you do? Marriott CEO Arne Sorenson recounts how the travel industry drastically changed last spring, with hotel bookings all but disappearing overnight. In the midst of his own battle with cancer, Arne has spent the year balancing the needs of his workforce against those of his partners; having blunt but critical conversations; and empowering his team to make tough decisions. He has wise words about the role of business leaders in times of social unrest, including how to think about who you speak for – and when to speak up. Arne admits the hotel industry will take years to recover. That hasn't dimmed his personal belief that travel matters more than ever.

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The Empathy Flywheel, w/Nextdoor CEO Sarah Friar

The Empathy Flywheel, w/Nextdoor CEO Sarah Friar

A social network that limits your network? Yes. Meet Nextdoor, a hyperlocal social network that’s all about who you really are and where you really live. Although it goes against everything that we've...

20 Loka 202037min

Rapid Response: Movie-theater drama has come to every business, w/Shelli Taylor, CEO, Alamo Drafthouse

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As big movie chains shut down, Shelli Taylor's determined to keep her theaters open. With revenue at a trickle, the CEO of Alamo Drafthouse is negotiating daily with landlords and banks, and even trie...

15 Loka 202028min

Wikipedia's Jimmy Wales: To scale, find the right values

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What's more important than product-market fit? Product-VALUE fit. If you choose the right values to drive product development, you'll draw the people, resources, and speed you need. It’s true for for-...

13 Loka 202031min

Rapid Response: The Covid test facts every CEO needs, w/Rajiv Shah (Rockefeller Foundation)

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To safely re-open a business, you need more than masks. Covid testing is key – and the options are changing quickly. We found the most in-the-know person in public health to walk us through the choice...

8 Loka 202036min

YouTube's Susan Wojcicki: How to find – and keep – true north

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When you scale at warp speed, it’s easy to lose your bearings. You have to establish your company’s true north, or the dizzying pace of growth will push you off course. No one knows this better than S...

6 Loka 202043min

Rapid Response: Your company is a citizen – it can act like one, w/Baratunde Thurston

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The pandemic, social unrest, the U.S. election – everything affects your team and your business. And the stakes are only getting higher. How do you address race and diversity? Should your business tak...

1 Loka 202040min

How to build authentic connection at scale, w/Trevor McFedries & Lil Miquela

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You might not know Trevor McFedries yet, but if you're on Instagram, you've probably met Miquela. She has millions of followers, hit singles and lucrative contracts with brands. But she’s not actually...

29 Syys 202043min

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Is your office safe to re-open? How much space do you need? Is remote-work really more productive? Diane Hoskins is co-CEO of architecture firm Gensler, which advises businesses from Google to Bank of...

22 Syys 202038min

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