Managing Expectations The Right Way (With Natalie Semczuk from Talkanatalk)

Managing Expectations The Right Way (With Natalie Semczuk from Talkanatalk)

We all know communication is a massively important part of our project manager role. But what are the tools we can use to be better at it? One of them is a communications plan. Ben talks to Natalie about how you can use a communication plan to manage expectations better - keep listening to find out how you can stop clients badgering you for information, and get the things you need from your clients!

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Jaksot(246)

How to Master the Delicate Art of Not Knowing Everything as a Technical PM

How to Master the Delicate Art of Not Knowing Everything as a Technical PM

How technical do you really need to be as a technical project manager in 2025? Host Galen Low sits down with Kayla Keizer, Team Lead and Senior Technical PM at Plank, to explore the balance between te...

25 Maalis 202529min

What’s Coming Up for The Digital Project Manager and The DPM Podcast

What’s Coming Up for The Digital Project Manager and The DPM Podcast

Can playing The Sims help people build career skills? For Kelsey Alpaio, Executive Editor of The Digital Project Manager and new co-host of the DPM Podcast, the answer is yes. In this episode, we intr...

18 Maalis 202517min

How to Create a Policy and Process for Ending Toxic Client Relationships

How to Create a Policy and Process for Ending Toxic Client Relationships

Dealing with a toxic client can drain your team, hurt your business, and feel impossible to escape. But what if the problem isn’t you—it’s them? If you’re stuck in a difficult client relationship and ...

11 Maalis 202531min

Beyond Prompts: How to Use AI for Smarter Project Management

Beyond Prompts: How to Use AI for Smarter Project Management

Generative AI is everywhere—transforming industries, dominating conversations, and yet, for many, it’s still just a tool for note-taking and meal planning. If you’re a project professional feeling stu...

4 Maalis 202540min

How to Build Impactful Rapport With Your Clients

How to Build Impactful Rapport With Your Clients

Trust isn’t free—especially when you inherit a project that's completely off the rails. But instead of going in guns blazing, what if you could build trust with authenticity and strategic partnership?...

25 Helmi 202538min

How To Help Project Teams Embrace And Ace Project Presentations

How To Help Project Teams Embrace And Ace Project Presentations

Presentation day is here, and it’s not going smoothly—slides are being read off, demos are falling flat, and you’re winging it after forgetting your notes. Stakeholders are disengaged, but the project...

19 Helmi 202547min

The New Purpose of the PMO & Why Your Org Still Needs One

The New Purpose of the PMO & Why Your Org Still Needs One

To some folks, a Project Management Office sounds like a stale concept more than a hotbed of innovation. But in a world where non-PM roles are increasingly expected to deliver projects and emerging te...

11 Helmi 202547min

Top Traits of High-Performing Project Managers & How to Cultivate Them

Top Traits of High-Performing Project Managers & How to Cultivate Them

What sets top-tier project managers apart from everyone else? High-performance project management goes beyond mastering processes and tools; it involves cultivating a blend of adaptability, communicat...

28 Tammi 202539min

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