If Your Customers Feel Confused, You’ve Already Lost Them
Tech Talks14 Heinä

If Your Customers Feel Confused, You’ve Already Lost Them

In this episode, David Savage sits down with Jamie Anderson, CRO at UserTesting, to tackle one of the most glaring gaps in modern business: the disconnect between what companies think their customers experience… and what customers actually feel. With AI accelerating product cycles and market expectations rising, Jamie argues it’s never been more critical to embed real human feedback into every step of your design, marketing, and tech rollout process.

From AI chatbots to app onboarding, if you're not validating with users, you're building on sand.

🎧 Tune in to learn why testing everything—early and often—is your brand's best defense in a high-velocity digital world.


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Our next guest is... Elina Berglund Scherwitzl

Our next guest is... Elina Berglund Scherwitzl

Wondering if you should tune into tomorrow's podcast? Here is our guest Elina answering 3 quick fire questions!

1 Syys 20191min

Ed Molyneux, CEO of FreeAgent, discusses automation, accounting and the benefits beyond London.

Ed Molyneux, CEO of FreeAgent, discusses automation, accounting and the benefits beyond London.

We’re looking beyond Old Street and London today with a trip up the A1! Ed Molyneux talks about his experience building FreeAgent, how automation might affect accountancy, the strengths of open banking and why Edinburgh is a great place to grow a business. If you want to support Dave’s running efforts and Action for Children, please do, the Jungfrau Marathon is less than 2 weeks away! https://www.justgiving.com/fundraising/David-Savage-Byte-Night-London2019?utm_medium=email&utm_sourc

29 Elo 201932min

Tech Talks Meetup, recorded at TechHub London on Aug 22nd 2019

Tech Talks Meetup, recorded at TechHub London on Aug 22nd 2019

Today’s show was recorded at TechHub London on the 22nd of August. The focus of our conversation was culture. How are leaders affected? How do you grow in a sustainable way? How do you protect the mental health of your teams? Julie Fedele, Jonathan Lister Parsons and Dr Anas Nader join us to talk through those points and more! If you want to find out more about the TechHub community head to https://london.techhub.com/ Also if you want to support my running efforts and Action for Children, please do! https://www.justgiving.com/fundraising/David-Savage-Byte-Night-London2019?utm_medium=email&utm_sourc

26 Elo 201944min

Vanessa Vallely OBE, MD of WeAreTheCity, fixes the female talent pipeline!

Vanessa Vallely OBE, MD of WeAreTheCity, fixes the female talent pipeline!

We welcome Vanessa, MD and founder of WeAreTheCity to the podcast. WeAreTheCity provides free resources and personal development advice to women who are actively seeking to grow their careers. We talk about Vanessa’s career as well as the power of communities to solve big problems. Nominations are open for the TechWomen100, we not nominate yourself or a colleague? https://wearetechwomen.com/techwomen100-awards/

22 Elo 201936min

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