Why Copilot Fails Without This One Strategy

FULL SHOW NOTES https://podcast.nz365guy.com/10 What are user adoption and change management?Faris Alkhaldy asks “What is it? And what is it all about?”The role of formal adoption methodologies such as ProsciFormal training programs availableWhy is adoption still such a common problem or complaint with CRMJanet Robb asks “What is the cost to a project where user adoption fails?”Common mistakes/pitfalls to avoidAdoption when staff are forced to use technology such as call centres or in retail ...

1 Tammi 201854min

FULL SHOW NOTES https://podcast.nz365guy.com/9 Overview of the different methodologies used in Dynamics 365 ImplementationsUsing Agile on Dynamics 365 ProjectsCommunity Question: How do you decide the right methodology for the implementation? Agile/Waterfall/Hybrid. – Andre MargonoCommunity Question: Implementation approaches for version upgrades? (E.g. like for like and enhancements)? – Andrew LyCommunity Question: Common pitfalls of certain methodology & lesson learned? – Andre MargonoC...

17 Joulu 201752min

FULL SHOW NOTES https://podcast.nz365guy.com/8 Mergers and acquisitions. Tectura –>Acquired by UXC Eclipse –>Acquired by CSC –>CSC Merged with HPE to create DXC acquired TribridgeRecommendations for people finding themselves in a company that has been acquiredAdvice for men and women with regards to addressing equality and unconscious bias in the workplaceThe importance of People that make up the practiceMillennials and the part they play in a modern workforceGeneration Z soon to be ...

3 Joulu 201743min

FULL SHOW NOTES https://podcast.nz365guy.com/7 Jerry’s career so far and CRM InnovationsCreating the right type of cultureRelationship with MicrosoftLeadership and ManagementBeen an implementation partner and an ISVMicrosoft AppSourceUsing 3rd party tools in the practiceMicrosoft community and the benefit to a Dynamics practiceThe biggest challenge as a business ownerThe future for Dynamics 365The future for Dynamics 365 partners Books Mentioned Never Split the Difference: Negotiating As If Y...

20 Marras 201742min

FULL SHOW NOTES https://podcast.nz365guy.com/6 Johns Dynamics careerLife post the sale of ClickDimensionsWhy he focused on Marketing with ClickDimensionsRole of the ISV in Dynamics ecosystemOpportunities for ISV's with DynamicsBuilding blocks to becoming a successful ISVHow to market an ISVDynamics partners and the ISVMicrosoft and the ISVEvents and the ISVISV competition from other companiesThe working relationship between an ISV and MicrosoftTipping point with ClickDimensionsThe ClickDimens...

6 Marras 20171h 3min

FULL SHOW NOTES https://podcast.nz365guy.com/5 Lessons learned from successful Dynamics 365 projectsLessons learned from unsuccessful Dynamics 365 projectsCustomer Engagement best practiceTurning around failed projectsPicking up someone else’s failed projectDealing with difficult customersWhen the customer just wants to implement software to solve their business problemsHandling scope creepSix months after go-live, what does customer engagement look likeCustomer differences between, Public Se...

23 Loka 201754min

FULL SHOW NOTES https://podcast.nz365guy.com/4 How can a partner create a great relationship with Microsoft?Who should a partner connect within MicrosoftWhat frequency rhythms workDynamics partner of the futureHow does a partner need to evolve?What new skills are neededWhat’s limiting Dynamics partnersPartner mistakesDynamics landscape and opportunitiesDifference between successful partners and not so muchAdvise to partners getting considering building a Dynamics practice Books Mentioned Th...

9 Loka 201755min

FULL SHOW NOTES https://podcast.nz365guy.com/3 In this interview with Jim, we discuss the Dynamics delivery team. Jim Sheehan is a partner and executive of PowerObjects based in Minneapolis Minnesota. Jim has been with PowerObjects since July 2001 and has over 18 years of management experience in the financial and IT industries. He has directed PowerObjects down the path to becoming a top-performing Microsoft partner with a Gold Competency in CRM. Jim is currently driving the growth of the c...

25 Syys 201752min