Thick Data, Complexity And Navigating Change, With Gary Wong

Thick Data, Complexity And Navigating Change, With Gary Wong

What if resistance to change wasn't a hurdle, but valuable feedback? Gary Wong brings a refreshing take on how to navigate complexity and shift safety culture using insights from sensemaking, storytelling and system thinking. We covered how narrative data, landscape maps and frameworks like Cynefin can help make change more attractive and easier, not just for frontline teams, but for senior leaders too. It's all about thinking differently, acting intentionally, and using real stories to shape safer outcomes.

🔍 Highlights

  • Sensemaking in practice: Anthropology, neuroscience and complexity in action
  • Thick data over big data: Using real stories to understand the "why" behind behaviour
  • The brain and change: How pattern recognition drives decisions
  • Affordance mapping: A smarter, simpler way to prioritise
  • Resistance = feedback: What pushback really tells us
  • Landscape maps: Visualising culture in real time for leadership conversations
  • Faster, better, cheaper: How to capture meaningful insight with minimal effort
  • Want to try it? SenseMaker Pulse pilot available for just £2,500

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