The Travel Giant Built on Billions of Reviews | Steve Kaufer on TripAdvisor
Grit28 Heinä 2025

The Travel Giant Built on Billions of Reviews | Steve Kaufer on TripAdvisor

How did Tripadvisor become every traveler’s starting point?

Steve Kaufer joins Joubin Mirzadegan on Grit to break down how Tripadvisor became the internet’s trusted travel companion, built on over a billion reviews and decades of trust. He also shares why early personalization fell short and how AI is finally doing what travel agents once did by understanding the traveler, but faster, smarter, and at scale.


Guest: Steve Kaufer, co-founder of TripAdvisor

Chapters:

(00:00) Trailer
(00:45) Introduction
(01:32) Early days of Tripadvisor
(08:14) Catching the startup bug
(18:42) Luck and timing
(26:54) $200M: a combo of money and risk
(37:37) I love creating stuff
(40:45) Hardest part of being a public CEO
(46:21) Never let a good crisis go to waste
(51:54) An average traveler
(55:49) Social proof vs artificial intelligence
(1:02:59) Back in the saddle
(1:09:54) Not for the faint of heart
(1:12:16) What “grit” means to Steve
(1:12:31) Outro

Mentioned in this episode: Google, Expedia Group, Barry Diller, Interactive Corporation (IAC), Uber, Dara Khosrowshahi, OpenAI ChatGPT, IMDb, CJ Affiliate (Commission Junction), Amazon, Google Chrome, Give Freely, Honey, Rakuten, Macy’s, American Cancer Society, Google Gemini


Links:

Connect with Steve

Connect with Joubin

Learn more about Kleiner Perkins

Tämä jakso on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi jakso saattaa sisältää mainontaa.

Jaksot(293)

Data Centers in Orbit by 2028: Baiju Bhatt on His Plans After Robinhood

Data Centers in Orbit by 2028: Baiju Bhatt on His Plans After Robinhood

What kind of founder walks away from a multi-billion-dollar fintech company to start building rockets?Baiju Bhatt, co-founder of Robinhood, joins Joubin Mirzadegan to talk about life after one of the ...

24 Elo 1h 12min

Booking.com CEO on AI and the Future of Travel

Booking.com CEO on AI and the Future of Travel

"Our mission is to make it easier for everybody to experience the world."From the dot-com crash to AI, Glenn Fogel has spent nearly three decades helping Booking Holdings evolve through every major te...

10 Elo 50min

Ex-Twitter CEO on Why AI Needs a New Internet | Parag Agrawal

Ex-Twitter CEO on Why AI Needs a New Internet | Parag Agrawal

"The answer to every problem is a model."Parag Agrawal shares the ideas behind Parallel: products that continuously learn, and teams designed around versatile problem solvers.He also shares why he bui...

27 Heinä 1h 1min

The Sales Framework Every Founder Needs | Mark Roberge

The Sales Framework Every Founder Needs | Mark Roberge

"There's 20 fires going on at every moment in the office and you have enough water to put out four."Mark Roberge shares what it takes to build and scale a company, from finding product-market fit to k...

13 Heinä 1h 22min

Airwallex's Jack Zhang on Fintech, Failure, and Growth

Airwallex's Jack Zhang on Fintech, Failure, and Growth

In 2020, Airwallex lost nearly half its revenue overnight. Today it's worth $11 billion.Jack Zhang reflects on the decisions that kept the company alive, raising capital during uncertainty, and leadin...

29 Kesä 1h 11min

Why 80% of the Fortune 100 Chose Qualtrics | Ryan Smith

Why 80% of the Fortune 100 Chose Qualtrics | Ryan Smith

AI may change software overnight, but company building still takes time.Ryan Smith explains why, despite the pace of AI, “the race is going to be way longer than anyone thinks.”He reflects on Qualtric...

15 Kesä 1h 12min

What It Takes to Build Software for 171,000+ Restaurants | Aman Narang

What It Takes to Build Software for 171,000+ Restaurants | Aman Narang

Great software companies often come from understanding pain points at a very deep level.On Grit, Aman Narang shares how Toast built trust with 171,000+ restaurant operators by helping restaurants mana...

1 Kesä 1h 17min

What It Takes to Build a Generational Company | Anduril’s Trae Stephens

What It Takes to Build a Generational Company | Anduril’s Trae Stephens

Founder quality becomes more important as startups become easier to build.Trae Stephens, co-founder of Anduril and partner at Founders Fund, has spent years backing founders with strong conviction, in...

18 Touko 56min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
psykopodiaa-podcast
mimmit-sijoittaa
rss-rahapodi
vallattomat
ostan-asuntoja-podcast
rss-rahamania
hyva-paha-johtaminen
lakicast
sijoituskaverit
rss-sami-miettinen-neuvottelija
leadcast
rss-avaimet-menestykseen
rahapuhetta
inderespodi
rss-oivalluksia-rahasta-elamasta
rss-pinnan-alle
oppimisen-psykologia
raharesepti
rss-esiintymisklinikka