Episode 5: Karen Kesler and Jonathan Foster, Microsoft - Building Content Teams
Kristina speaks with Karen Kesler and Jonathan Foster, both from Microsoft, about their experience creating content for an enterprise technology company and leading large content teams, particularly t...
16 Touko 201831min
Episode 4: Sarah Richards, Content Design London - Content Design
Content design expert Sarah Richards speaks with Kristina about how we can use data and evidence to give users exactly what they need in a way they expect. Sarah also reflects on her experience overha...
8 Touko 201822min
Episode 3: Scott Kubie, Brain Traffic - Content Ecosystems
Kristina talks with Scott Kubie, Lead Content Strategist at Brain Traffic, about his journey toward a career in content strategy, as well as how he's currently using content ecosystem mapping to help ...
1 Touko 201825min
Episode 2: Gerry McGovern, Customer Carewords - Customer-Centric Experiences
Customer experience expert Gerry McGovern speaks with Kristina about how organizations need to shift focus away from production-based, internally-focused thinking and toward putting their customers' n...
17 Huhti 201826min
Episode 1: Erika Hall, Mule Design - Conversational Design
Kristina talks with research and information design expert Erika Hall about the art of conversational design and the challenges—and opportunities—of how we use language to interact with users in onlin...
29 Maalis 201829min
