Vehicle Fires and the Race Against Time in Mechanics with Chris Rainville, Part 2
In this episode, Jeff Compton engages in an enlightening conversation with Chris Rainville, a seasoned auto mechanic transitioning to marine mechanics. Chris opens up about the pressures of the automotive trade, highlighting personal anecdotes of on-the-job mishaps and the subsequent valuable lessons learned from those incidents. Reflecting on financial incentives and the struggles of technician compensation, Chris shares his experiences of feeling underpaid and the eventual shift towards a more fulfilling career. 00:00 Boss insisted on the cheap part, causing trouble.07:38 Car repair mishap leads to unexpected fire.15:32 Interruptions impact technician's efficiency, causing forgetfulness.17:08 Tech takes responsibility for not getting pulled.23:28 Unequal pay, technical shortage, uncertain future.28:02 Mark's busy fitting boats for fishing.32:45 Mark has an extensive collection of props.41:59 Frustration with car problems needs solutions.44:25 Troubleshooting difficult vehicle problems is frustrating.48:32 Navigating challenges, but I figured it out.
30 Huhti 202453min
Navigating Wrong Parts, Changing Industry Dynamics, and Workplace Pranks with Chris Rainville, Part 1
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREOn this engaging episode, Jeff Compton welcomes Chris Rainville to the show. Chris recounts his struggles with acquiring the right automotive parts and the interpersonal challenges presented by difficult parts staff. He even shares a light-hearted but competitive parking space rivalry at work. Meanwhile, they both reflect on their experiences with various car brands and the crucial nature of regular vehicle maintenance. This is part one of their conversation - make sure you listen to part two next week! Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
23 Huhti 20241h 47min
Overcoming Gender Bias in Auto Repair with Lynn Kittie
Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff Compton welcomes Lynn Kittie, an experienced technician, to discuss vehicle repair and the reality of being a female mechanic in a male-dominated field. Throughout their conversation, Lynn shares her ambition to join the Ministry of Transportation of Ontario, underscoring her drive for safety and compliance. They also tackle the challenges that women face in the industry, from combating stereotypes to dressing professionally without losing one's femininity. While Lynn shares advice for young female mechanics entering the trade, this episode is not just a technical recap of automotive troubleshooting but a thorough examination of gender dynamics within the industry. 05:25 Addressing industry issues, customer and technician treatment.11:05 Customers invading personal space due to distrust.19:12 I Never had a drum dolly, learned from Tristan.25:56 Obstacles for talented women in the tech industry.31:06 Mocking content creators for their appearance and antics.34:25 Skilled fabricators face gender bias in the industry.40:46 Wearing makeup became uncomfortable, forcing discomfort.45:06 Endure mistreatment until finding a satisfying work.51:34 The Best course teaches simple electrical circuit principles.56:04 Learning from experience is essential for troubleshooting.01:01:11 Owner's delight after RV engine repair.01:07:52 Positive experience working with understanding and laid-back people.01:09:56 Discussion about technicians working in extreme conditions01:16:43 Emphasizing the need for a better workplace.01:20:34 Please like, share, and subscribe to the podcast. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
16 Huhti 20241h 21min
Growing Your Repair Shop Through Diagnostic Excellence with Zeb Beard
In this installment of "The Jaded Mechanic," Jeff Compton welcomes Zeb Beard, a revered figure in the automotive service industry. Zeb underscores the importance of accurate diagnostics, sharing that a two-hour diagnostic base not only bolsters customer trust but also underpins the financial health of the shop. Zeb also highlights his unique customer service philosophy, stressing the benefits of serving premium customers who rely on his expertise without second-guessing his decisions. Throughout the episode, both Jeff and Zeb delve into their regional differences in vehicle maintenance needs, with a particular focus on the challenges posed by rust and its influence on repair strategies.00:00 Vehicle maintenance and undercoating for older trucks.04:43 Challenges with Subaru and Ford wheel bearings.07:10 Road brine corrodes trucks and harms the environment.11:01 Refreshing to converse with a confident, like-minded peer.13:13 Struggling business owners seek simplicity and guidance.17:25 Guiding others through learning from past mistakes.21:35 Surprised by new lab scope test method.25:54 Intermittent issues and customer choices in repairs.26:50 Customer understanding through detailed explanation and demonstration.32:11 Customers can attract a new type of clientele.33:19 Prefers customers who seek personalized service.36:48 Building shop, need staff, reducing spending. Costly.40:24 Met in '98, married after a few months.44:07 Please like, comment, share, and download the podcast.
9 Huhti 202444min
The Future is Now in Automotive Repair with Jeff Barnes
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREToday Jeff Compton and Jeff Barnes discuss the adaptability challenges within the automotive repair industry. Jeff Barnes expresses the importance of staying current with technological advancements, as resistance is futile, particularly with the growing necessity for Vehicle Security Professional (VSP) certification. Meanwhile, Jeff Compton highlights the complexities of modern car repairs, advising consumers to make informed purchases to avoid frequent and costly repairs. They also discuss the business side of automotive shops, underscoring the significance of maintaining healthy profit margins while advocating for the use of quality parts to ensure customer satisfaction and vehicle reliability. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
2 Huhti 20241h 19min
How Important is Customer Service in the Automotive Industry? With Dan Licharson
Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff Compton sits down with Dan Licharson to talk through the complexities of customer service in the automotive industry. Dan shares a personal ordeal at a dealership that mishandled his truck's service and failed to provide the support he expected. Throughout the episode, they critique the inconsistencies in warranty work and customer care, emphasizing the importance of quality service and transparency. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
26 Maalis 20241h 17min
Navigating Warranty Ends and Customer Retention with Craig Tomcyzk
In this episode, Craig Tomcyzk expresses concerns about the significant customer drop-off dealerships face after warranties expire. Jeff, drawing from his tenure at Nissan, echoes personal anecdotes about billing for unnecessary services and the difficulty in diagnosing modern car issues. With a focus on industry dynamics, such as the impact of aging workers and evolving skill sets, this episode offers a candid look into the challenges and changes experienced by those deep in the trenches of vehicle repair and service. 00:00 Online interactions have changed and allowed storytelling.08:21 Diesel prices in Canada have increased significantly.14:26 Dealers overhaul, lose customers, and waste money.20:38 Experienced technician learns new skills with the tool.26:37 Worked without a license, then passed quickly.29:19 Struggled with interior work, found passion elsewhere.38:22 Spending on car upgrades may lack value.41:53 Former apprentice recommended Nissan for transmission work.47:56 Frustration with dealers' focus on sales.53:03 Car performance concerns and customer satisfaction issues.01:00:17 ASE fees are not well invested in education.01:03:20 Businesses not hiring smart but inexperienced students.01:08:53 Ambulance damaged while carrying patient, criticized the action.01:15:18 Some excel, others lack hustle and effort.01:19:54 Remote truck monitoring at the mine is multifaceted.01:22:41 Specializing in electrical work drives car business.01:28:59 Fixing Mercedes requires more training and skill.01:35:12 People join groups but don't engage fully.01:44:30 Encourage hard work to achieve success with appreciation.01:45:19 Please like, comment, share, and subscribe. Gratitude.
19 Maalis 20241h 45min
Episode 45 - Mastering Transmission Rebuilds and Repair Shop Growth with Jimmy Purdy
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREThis week, Jimmy Purdy from Shifting Gears Garage and the Gearbox Podcast joins Jeff Compton to talk about the delicate transition from technician to owner and the realities of running a successful auto repair shop. They cover everything from the nuts and bolts of transmission issues — think valve bodies and torque converters — to the grime and grind of day-to-day operations.Jimmy also brings up shop expansion ideas, the challenges of setting new goals, and the art of mastering client service. Plus, Jimmy aims some common industry misconceptions and shines a light on the under-appreciated expertise of veteran techs.Also, the guys discuss digital trends, from the role of YouTube in vehicle repair to platforms like TikTok and Facebook that are driving conversations and connections. 00:00 Jaded Mechanic podcast: Reflections on automotive repair.06:32 Young entrepreneur doubles salary, loses business.11:21 Diagnosing and repairing transmission issues at the dealership.17:56 Transmission specialist highlights the importance of thorough diagnosis.25:53 Rural infrastructure challenges and importance of services.28:37 Client satisfaction based on the informative decision-making process.32:06 Challenges of transitioning to a management role.41:45 Issues arise during inspection and communication misunderstanding.44:16 Invest in regular car maintenance for safety.51:47 Couldn't meet Brandon, an engaging content creator on TikTok.55:08 Tester checks valve body for leaks and wear.01:01:32 Heroic problem-solving reveals profitable long-term solutions.01:03:57 YouTube fosters creativity, regardless of experience.01:12:17 Learning process leads to a creative problem-solving approach.01:16:54 Miscommunication leads to upset clients and shop conflict.01:22:42 In-law is critical of construction work.01:24:53 Tech feels uncomfortable owning a shop but is successful.01:30:23 Please like, share, and subscribe to the podcast. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
12 Maalis 20241h 32min
