Showroom Strategizing & Updates

Showroom Strategizing & Updates

Do you struggle with navigating Saturday staffing and hours for your lighting showroom? Dive into the evolution of my own lighting showroom and our journey with Saturday hours. We'll also delve into the challenges and rewards that come with managing a showroom in the residential lighting & fan industry. From the strategic decisions that led to my merchandising changes to the ever-evolving landscape of staff engagement, there is always something new to learn. Are you aware of the numerous...

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Jaksot(119)

2023 Recap & Looking to 2024 in Lighting

2023 Recap & Looking to 2024 in Lighting

Navigating the shifting tides of the lighting industry is no small feat, and as I peer into the rearview mirror of the past year, I'm struck by our collective resilience. Even as we missed the zenith ...

28 Joulu 202341min

Implementation Update & Service Add-ons for Showrooms

Implementation Update & Service Add-ons for Showrooms

If you noticed there was no LWL episode last week, it is because I was mid-implementation of NetSuite with not an ounce of energy to spare. Listen now for an update on our process PLUS a great listene...

12 Joulu 202334min

Social Media : The Hard Truth

Social Media : The Hard Truth

Are you weary of cookie-cutter content and impersonal posts that are plaguing your social media experience? Do you feel like the lighting industry is lagging behind in effectively harnessing social me...

28 Marras 202336min

Holiday Gifting: Move From Autopilot to Thoughtful Choices

Holiday Gifting: Move From Autopilot to Thoughtful Choices

It's time once again to plan your holiday gifts for your best customers and staff too. This year, let's challenge the autopilot mode most of us fall into during the holiday season, and let's question ...

21 Marras 202334min

Feeling Overwhelmed? Same.

Feeling Overwhelmed? Same.

Facing challenges in your business? A storm of one's own making or something external? Me too. I'm opening up in this episode about my recent work life (and complete lack of balance) in an effort to m...

14 Marras 202336min

Review and Refresh : Your Customer's Journey

Review and Refresh : Your Customer's Journey

When was the last time you were a customer in your own business? Not as an expert in what you do but as a true never-before-visited customer? This episode talks it through and highlights the importan...

7 Marras 202336min

Margins, Margins, Margins

Margins, Margins, Margins

Brace yourself, as we're about to set off on an electrifying journey, illuminating the intricacies of boosting margins in the lighting industry. We'll unearth how market changes disrupted traditional ...

31 Loka 202337min

Maximizing Efficacy: Training Strategies for Lighting Sales Staff

Maximizing Efficacy: Training Strategies for Lighting Sales Staff

Today's episode highlights the challenges and potential solutions for training sales staff in the toughest category we face : lighting & fan technical expertise. We explore the importance of effectiv...

24 Loka 202333min

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