331 - Sarah Acton, BILL: Helping Founders Gain Control and Confidence Over Their Finances

“A suite of tools and products and services that really enable SMBs to get access to the types of financial automation that used to only be in the hands of big companies, but bringing those tools to SMBs in a way that's purpose built for them.” In this episode of Entreprenista we dive deep into the world of small and mid-sized business (SMBs) support with Sarah Acton, Chief Customer Officer at BILL. Join host Stephanie Cartin as she uncovers Sarah's incredible journey from small business owner to corporate leader, highlighting her passion for forging close relationships with customers and championing women founders. With a focus on resilience and resourcefulness, Sarah offers actionable advice for new founders and seasoned entrepreneurs alike. Discover how building trust and consistently supporting your customers can lead to long-term relationships. Exclusive for Entreprenistas Head to entreprenista.com/solutions to get 25% off subscriptions exclusively for Entreprenistas What we talked about: Introducing Sarah and BILL [2:45] Sarah’s process for implementing customer requested features [13:30] The importance of asking for help [18:30] The power of being a people-first business [24:30] Connect with Sarah: Website Linkedin Instagram Join our Entreprenista League community of women founders! You’ll have access to a private community of like-minded Entreprenistas who are making an impact in business every day, special discounts on business products and solutions, exclusive content, private events, the opportunity to have your story featured on our website and social channels, and access to Office Hours with top founders who have been on our show! We can’t wait to welcome you, support you, and be part of your business journey! Curious about joining the Entreprenista League? Sign up here for a free info session. Thanks for tuning into this week’s episode of The Entreprenista Podcast - the most fun business meeting for women founders and leaders. If you enjoyed this episode, please subscribe to the show and leave a review wherever you get your podcasts. Apple Podcasts | TuneIn | Spotify | Stitcher | iHeart Radio | GooglePlay Be sure to share your favorite episodes across social media to help us reach more amazing female founders, like you.