When Schiphol Airport shredded 400 squirrels (and why no one was to blame)
Nudge25 Elo 2025

When Schiphol Airport shredded 400 squirrels (and why no one was to blame)

Have businesses become less accountable? If something goes wrong with your flight, train, or takeaway, you’ll probably struggle to get a helpful response from someone. Today’s guest on Nudge, economist Dan Davies, says this is by design. He calls them Unaccountability Machines, and they’re taking over. He explains that they’ve caused the world’s largest defamation settlement against Fox News, almost destroyed Boeing, and even massacred 400 Chinese squirrels. --- Dan’s book: https://profilebooks.com/work/the-unaccountability-machine/ Dan’s Nudgestock talk: https://youtu.be/W-2He-YzjRg?si=Gqk30nCPLDxxEh52 Subscribe to the (free) Nudge Newsletter: https://nudge.ck.page/profile Connect on LinkedIn: https://www.linkedin.com/in/phill-agnew-22213187/ Watch Nudge on YouTube: https://www.youtube.com/@nudgepodcast/ --- Today’s sources: BBC News. (1999, April 15). Dutch airline in squirrel shredding row. BBC News. http://news.bbc.co.uk/1/hi/world/europe/320721.stm Davies, D. (2024). The Unaccountability Machine: Why big systems make terrible decisions—and how the world lost its mind. Profile Books.

Jaksot(281)

#80: You have more influence than you think

#80: You have more influence than you think

When you think of influence you probably think of Beyonce, Ronaldo, or Obama. But you don’t think about yourself. In today’s show, Professor Vanessa Bohns talks about the influence you already have. S...

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#79: Primacy Effect | Why Going First Wins

#79: Primacy Effect | Why Going First Wins

Do you want the good news or bad news first? It's a common question, with a simple answer. Always start with good news. In this episode learn why New York elections aren't fair, how two products with ...

11 Huhti 202218min

 #78: Nature vs nurture with Lisa Feldman Barrett

#78: Nature vs nurture with Lisa Feldman Barrett

Nature or nurture. What’s more important? It’s an age-old debate that’s been argued over millennia. But there shouldn’t be a debate. Because there’s a scientific answer. To find out, hear Lisa Feldman...

28 Maalis 202222min

#77: Debunking myths about the brain

#77: Debunking myths about the brain

There’s a lot of nonsense in marketing. Especially when it comes to the brain. At most conferences, you’ll hear some marketer harping on about “appealing to the left brain” or “targeting the lizard br...

15 Maalis 202224min

#76: Harry Dry’s favorite marketing examples

#76: Harry Dry’s favorite marketing examples

What does the world’s 5th strongest man, Heinz beans, & Hinge have in common? They’re all examples of great marketing. In today’s show, I sit down with Harry Dry (the brains behind marketingexamples.c...

28 Helmi 202234min

#75: Beware of Behaviour Science BS

#75: Beware of Behaviour Science BS

I've spent two years learning how to improve my marketing with behavioral science. Yet, it often doesn't work. I'll regularly try something, expect it to succeed, only to see it fail miserably. Not al...

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#74: How to change someone’s mind

#74: How to change someone’s mind

When you need to change someone's mind, what do you do? Do you lecture them with facts? If so, you're probably not very successful. In today's show, I talk to behavior change experts Laura Osborne and...

31 Tammi 202221min

#73: Why we can’t stop following the herd

#73: Why we can’t stop following the herd

In 2010 a plane crashed in the DRC, Africa. Investigators couldn’t figure out the cause. It wasn’t mechanical, it wasn’t a technical error. No. It was human instinct. In this episode, you’ll hear Laur...

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