Logistics Business Conversations25 Elo 2025

Why 3PLs & Retailers are Ditching Legacy WMS

In this episode of Logistics Business Conversations, host Peter MacLeod speaks with Smitha Rafael, Chief Product & Delivery Officer at SnapFulfill, about why 3PLs and retailers are abandoning outdated warehouse management systems (WMS) in favor of modern, cloud-based solutions.

Smitha explains how legacy WMS platforms struggle to keep up with today’s rapidly changing supply chain demands, lacking scalability, easy integration, and flexibility. Emphasizing the importance of choosing a flexible, partnership-oriented WMS provider and preparing teams for change management to fully realize the benefits.

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