581: President of the Sy Syms Foundation on Legacy, Leadership, and Family Enterprise

581: President of the Sy Syms Foundation on Legacy, Leadership, and Family Enterprise

Marcy Syms, former CEO of Syms Corporation and president of the Sy Syms Foundation, reflects on leadership, governance, and the responsibilities of stewarding a family-founded, publicly traded business. Her perspective blends the operational discipline of retail with long-term thinking shaped by philanthropy and board service.

Syms underscores that organizational resilience rests on clear governance, candid communication, and leaders willing to face hard choices directly. As she puts it,

"Leaders are not tested when things are going well—they're tested when the pressure is on and they have to make tough decisions."

Key insights from the discussion include:
  • Governance as Stewardship
    Boards must challenge assumptions and safeguard alignment between values, accountability, and performance.

    "The role of an independent director is not to be a cheerleader, it's to really be a steward."

  • Succession in Family Enterprises
    Generational expectations can create friction with shareholder responsibilities. Codifying roles, rules of engagement, and equity structures helps prevent conflict.

    "If you don't write it down, you're going to end up with misunderstandings."

  • Retail as a Proving Ground
    Syms draws lessons from decades in a competitive industry, highlighting the need to balance cost discipline with customer orientation and agility in adapting to change.

  • Philanthropy with Rigor
    Through the Sy Syms Foundation, she illustrates how philanthropy can extend corporate values into society when managed with the same discipline as business strategy.

    "Philanthropy isn't just giving money away, it's about investing in ideas and people with the same rigor you bring to business."

  • Authenticity in Leadership
    For Syms, credibility is earned through constancy:

    "People watch what you do over time. If you stay true to your principles, that's how you build trust."


This conversation provides senior executives and board members with a grounded perspective on balancing family legacy, fiduciary responsibility, and societal contribution. It offers practical lessons in governance discipline, leadership maturity, and aligning enterprise with enduring values.

📚 Get Marcy's book, Leading with Respect, here: https://shorturl.at/V0zJ3

Here are some free gifts for you:

Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach

McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf

Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Jaksot(499)

388: President of WillowTree, Tobias Dengel — How AI Will Return Communication To Its Most Natural Form: Voice

388: President of WillowTree, Tobias Dengel — How AI Will Return Communication To Its Most Natural Form: Voice

Welcome to Strategy Skills episode 388, an interview with the author of The Sound of the Future: The Coming Age of Voice Technology, Tobias Dengel. In his new book, Tobias answers why voice technology is the next big thing in technology, as big as mobile a decade ago and the internet in the late 90s, fundamentally altering the way companies do business. Tobias connects the dots about this emerging paradigm to vividly illustrate how business leaders can stay ahead of the game, rather than scrambling to catch up, as voice technology gradually reveals its power, creating a host of new winners and losers. Tobias Dengel is president of WillowTree, a TELUS International Company, a global leader in digital product design and development, with 13 offices in North America, South America, and Europe, headquartered in Charlottesville VA. The company has been named by Inc. magazine to the Inc. 5000 list of America's fastest-growing companies for 11 straight years. WillowTree, a TELUS International Company's clients include some of the best-known brands in the world, such as T Mobile, Mastercard, Capital One, HBO, Fox, Time Warner, PepsiCo, Regal Cinemas, Charles Schwab, Johnson & Johnson, Lidl, Wyndham Hotels, Hilton Hotels, Holiday Inn, Canadian Broadcasting Corp, Synchrony Bank, Edward Jones Investments, and National Geographic. These industry leaders trust WillowTree, a TELUS International Company to design and develop their websites, apps, internal systems and voice interfaces. Get Tobias' book here: https://rb.gy/y4p29 The Sound of the Future: The Coming Age of Voice Technology Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

11 Loka 202350min

387: $42 million in fees for one engagement (Person)

387: $42 million in fees for one engagement (Person)

In today's Strategy Skills podcast episode, Kris and Michael will share with you some key lessons you need to know related to the upcoming Mega Program called Innovating An Industrial Giant. This particular program is phase two as part of a larger series, phase one is called How to Sell Over $10 Million Consulting Studies, which we also called the Andrew program where all 214 episodes were already published on strategytraining.com. In today's session, we will get you up to speed on phase one. We also decided to separate this discussion into three parts: person, assets, and problem. So, in this first episode of this three-part series, our focus will be on the person—Andrew. Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

9 Loka 202351min

386: Three career path options for consulting partners (Strategy Skills classics)

386: Three career path options for consulting partners (Strategy Skills classics)

For this episode, let's revisit one of the classics by Strategy Skills where we discuss the 3 career path options that consultants face once they become partners. We discuss each career path and what it means for a consultant's career. These are differences that are crucial to know and understand because partner career paths that appear to be more attractive often lead to disappointing results. For example, did you know it is a really bad idea to emulate the career path of all the McKinsey and BCG partners who appear in the McKinsey Quarterly, BCG perspectives, and HBR? This counter-intuitive podcast will explain why. Many consultants don't spend enough time analyzing and considering the implications of following each career path. They take a superficial look at who are the partners most known and respected within the firm and try to emulate those partners. Yet, down the road, they often end up at a dead end. We further address which partner career path you should follow if your goal is to become a CEO one day. Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

4 Loka 202313min

385: When should you not brand yourself ex McKinsey (Strategy Skills classics)

385: When should you not brand yourself ex McKinsey (Strategy Skills classics)

For this episode, let's revisit one of the classics by Strategy Skills where we talk about one of the issues that we deal with at Firmsconsulting and which many ex employees of major consulting firms (e.g. ex McKinsey and ex BCG consultants) encounter as they embark on building their own boutique consulting firms or even when they join other consulting firm as employees. Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

2 Loka 202311min

384: Great Management Consultants are Artists (Strategy Skills classics)

384: Great Management Consultants are Artists (Strategy Skills classics)

How do you become an outstanding management consultant? Should you excel at analysis? Should you master problem-solving? Should you become the world's most gifted communicator? You could master all of the aforementioned items and still be an average management consultant at best. Great management consultants have all these skills but they have one more quality that makes them great, they are not just competent business people but they are also artists. For this episode, let's revisit one of the classics by Strategy Skills where we explain the mindset we encourage teams to use on the study. This is the mindset I used in my career and it is very different from what you would expect. Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

27 Syys 202324min

383: How to handle a "horrible" client (Strategy Skills classics)

383: How to handle a "horrible" client (Strategy Skills classics)

For this episode, let's revisit one of the classics by Strategy Skills where we answer a question from our audience. Facing a "horrible" client is a common experience in the business world. You could say that it is part of the journey. It can be hard to know what you should do during this situation. But it is exactly in these types of situations that we learn a lot. Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

25 Syys 202314min

382: How and when a consultant must disagree (Strategy Skills classics)

382: How and when a consultant must disagree (Strategy Skills classics)

Welcome to Strategy Skills episode 382. For this episode, let's revisit one of Strategy Skills classics, where we discuss when a consultant must dissent and how it should be done. Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

20 Syys 202313min

381: How to get to $500k per month in 4 years (with Samuel Moses)

381: How to get to $500k per month in 4 years (with Samuel Moses)

I recently had a great conversation with Sam Moses, which I think you will enjoy. We speak about how Sam managed to build a $500k in revenue per month business in just 4 years. We cover a lot of ground in this episode of the Strategy Skills podcast. Sam shares the most important points that anyone planning to start a business wishes to know. He discussed how to find the right manufacturer and supplier and how to build relationships with them. He generously shared the process of his business from manufacturing to delivery, how to manage SEO for an online business, how to find the right employees, and most importantly how to get customers and clients. As a bonus, Sam offered his advice to other entrepreneurs who are starting their own businesses. If you are thinking about starting your own business, or if you are already an entrepreneur, this episode is a must-listen. Samuel is the Founder and CEO of Sockrates Custom Socks, a company based in Boca Raton Florida which specializes in producing the highest quality custom socks at the fastest turnaround time. With over 4000 clients, Sockrates has emerged as the industry leader in its field with clients in the United States, Germany, France, Iceland, UK, Israel, and Canada. Visit Sam's website: ​​https://www.sockratescustom.com/ Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo Cheers, Kris

18 Syys 202356min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
mimmit-sijoittaa
psykopodiaa-podcast
rss-rahapodi
ostan-asuntoja-podcast
rss-lahtijat
oppimisen-psykologia
pomojen-suusta
taloudellinen-mielenrauha
rahapuhetta
kasvun-kipuja
sijoituspodi
rss-seuraava-potilas
rss-viisas-raha-podi
rss-neuvottelija-sami-miettinen
rss-rahamania
rss-h-asselmoilanen
rss-laakispodi
rss-farmapodi
rss-rikasta-elamaa