Master The NEC | Episode 31 | 5 Tips to Salvage Unhappy Customers

Master The NEC | Episode 31 | 5 Tips to Salvage Unhappy Customers

In this episode, Paul talks about how to engage with a customer who may not be happy, for whatever reason, with you and your company while on a service call or other interaction. Listen as Paul explains how to get to a Win-Win and you retain that hard earned lead while salvaging your local referral reputation.

Listen as Paul Abernathy, CEO, and Founder of Electrical Code Academy, Inc., the leading electrical educator in the country, discusses electrical code, electrical trade, and electrical business-related topics to help electricians maximize their knowledge and industry investment.

If you are looking to learn more about the National Electrical Code, for electrical exam preparation, or to better your knowledge of the NEC then visits https://fasttraxsystem.com for all the electrical code training you will ever need by the leading electrical educator in the country with the best NEC learning program on the planet.


Become a supporter of this podcast: https://www.spreaker.com/podcast/electrify-electrician-podcast--4131858/support.

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Jaksot(473)

Let’s Ask Paul Podcast | Episode 209 | Exam Prep Question about Feeder Tap Conductor Sizing

Let’s Ask Paul Podcast | Episode 209 | Exam Prep Question about Feeder Tap Conductor Sizing

In this episode, Paul was asked the following question. Listen as Paul breaks it down and how you have to make some assumptions based on the general rules and only answer exam questions as they are pr...

22 Kesä 202519min

Let’s Ask Paul Podcast | Episode 208 | Wall Spacing Question and Sprinkler Systems and Horns

Let’s Ask Paul Podcast | Episode 208 | Wall Spacing Question and Sprinkler Systems and Horns

In this episode, Paul was asked a question about where to find the 2 foot – 4 foot and 5 foot – 12-foot rules for receptacle spacing in the NEC, and why they do not see the 4 foot, or 12 feet mentione...

15 Kesä 202528min

Let’s Ask Paul Podcast | Episode 207 | Double Insulated Pool Pumps and the Equipotential Bonding Grid

Let’s Ask Paul Podcast | Episode 207 | Double Insulated Pool Pumps and the Equipotential Bonding Grid

In this episode, Paul was asked a question about wide spread confusion over the last sentence in 680.26(B)(6)(a) regarding the use of a double insulated water pump motor for pool applications in Artic...

30 Touko 202525min

Let’s Ask Paul Podcast | Episode 205 | Tariffs…Tariffs…. Tariffs…..Stop Crying !

Let’s Ask Paul Podcast | Episode 205 | Tariffs…Tariffs…. Tariffs…..Stop Crying !

In this episode, Paul was asked a question about tariffs and my thoughts on them and how it will help America become the greatest nation in the world. AGAIN.Listen as Paul Abernathy, CEO, and Founder ...

9 Huhti 202527min

Master The NEC | Episode 22 | Special Alert | Seminars Coming to Virginia!!!

Master The NEC | Episode 22 | Special Alert | Seminars Coming to Virginia!!!

In this episode, Paul will announce some new Virginia CE Code Update Seminars coming to Virginia starting in the summer of 2025. These seminars will be “ACTION” packed with NEC Code and Real Works Sit...

7 Maalis 202520min

Let’s Ask Paul Podcast | Episode 204 | Panels in Stairwells and EVSE Loads

Let’s Ask Paul Podcast | Episode 204 | Panels in Stairwells and EVSE Loads

In this episode, Paul was asked a question about the location allowance of panels in locations such as stairwell areas and about the loads for a service or feeder with regards to EVSE. In fact, this e...

7 Maalis 202524min

Master The NEC | Episode 21 | Where is Voltage Drop Required and what does the IECC Say?

Master The NEC | Episode 21 | Where is Voltage Drop Required and what does the IECC Say?

In this episode, Paul will talk about voltage drop and the requirements of VD as provided by Articles 647 and 695. However, what about the mandates in the International Energy Conservation Codes (IECC...

21 Helmi 202533min

Let’s Ask Paul Podcast | Episode 203 | Green Constructor Between Meter and Service?

Let’s Ask Paul Podcast | Episode 203 | Green Constructor Between Meter and Service?

In this episode, Paul was asked to comment on an installation that inspectors are forcing the installation of a green bonding conductor between the meter enclosure and the service equipment. Since a n...

19 Helmi 202522min

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