Emma Bridger and Belinda Gannaway, "Employee Experience by Design" (Kogan Page, 2021)

Emma Bridger and Belinda Gannaway, "Employee Experience by Design" (Kogan Page, 2021)

Today I talked to Belinda Gannaway, co-author (with Emma Bridger) about her book Employee Experience by Design: How to Create an Effective EX for Competitive Advantage (Kogan Page, 2021). Covid-19 has drastically changed the workplace, causing “essential workers” to contemplate what they essentially want from their jobs over and above decent pay and benefits. High on such a list of priorities is gaining greater autonomy, an opportunity to learn and to achieve a sense of purpose on the job. Cast aside as my guest this week indicates are myths that the employee experience (EX) is about perks, that HR “owns it” alone, that attracting and retaining employees covers the bases so far as EX is concerned, and that EX applies only to privileged, high-end employees working remotely as opposed to on the frontlines or in warehouses. No, EX can’t wait because EX is happening everyday – whether in good, bad or ugly ways. Hear Belinda Gannaway talk about the need to democratize the workplace and you’re sure to come away impressed by her commitment and knowledge. Belinda Gannaway is a director at the employee experience consultancy Fathom XP. Her fascination with organizational culture began when she was a journalist working in the U.K. Houses of Parliament. Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Lingo. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

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Thomas Wedell-Wedellsborg, "What's Your Problem?: To Solve Your Toughest Problems, Change the Problems You Solve" (HBR Press, 2020)

Thomas Wedell-Wedellsborg, "What's Your Problem?: To Solve Your Toughest Problems, Change the Problems You Solve" (HBR Press, 2020)

Stop Solving the Wrong Problem! In this episode we discuss Thomas Wedell-Wedellsborg's book What's Your Problem?: To Solve Your Toughest Problems, Change the Problems You Solve (HBR Press, 2020) and f...

19 Marras 202034min

Christophe Morin, "The Serenity Code: How Brain Plasticity Helps You Live Without Stress, Anxiety, and Depression (SAD)" (Depth Insights, 2020)

Christophe Morin, "The Serenity Code: How Brain Plasticity Helps You Live Without Stress, Anxiety, and Depression (SAD)" (Depth Insights, 2020)

In his book The Serenity Code: How Brain Plasticity Helps You Live Without Stress, Anxiety and Depression (SAD) (Depth Insights, 2020), Christophe Morin explains how you can rewire your brains to esca...

12 Marras 202037min

Jamie Merisotis, "Human Work in the Age of Smart Machines" (RosettaBooks, 2020)

Jamie Merisotis, "Human Work in the Age of Smart Machines" (RosettaBooks, 2020)

Are robots going to be our overlords? In Human Work in the Age of Smart Machines (RosettaBooks, 2020), Jamie Merisotis says they don't have to be. We can make them our friends. Jamie Merisotis is a gl...

5 Marras 202034min

Thomas Abt, "Bleeding Out: The Devastating Consequences of Urban Violence" (Basic Books, 2019)

Thomas Abt, "Bleeding Out: The Devastating Consequences of Urban Violence" (Basic Books, 2019)

How do we promote peace in the streets? In his new book Bleeding Out: The Devastating Consequences of Urban Violence--and a Bold New Plan for Peace in the Streets (Basic Books, 2019), Thomas Abt expla...

29 Loka 202035min

Michael E. McCullough, "The Kindness of Strangers: How a Selfish Ape Invented a New Moral Code" (Basic Books, 2020)

Michael E. McCullough, "The Kindness of Strangers: How a Selfish Ape Invented a New Moral Code" (Basic Books, 2020)

Why Give a Damn About Strangers? In his book The Kindness of Strangers: How a Selfish Ape Invented a New Moral Code (Basic Books, 2020), Michael E. McCullough explains. McCullough is a professor of ps...

22 Loka 202035min

Rory Sutherland, "Alchemy: the Dark Art and Curious Science of Creating Magic in Brands, Business, and Life" (William Morrow, 2019)

Rory Sutherland, "Alchemy: the Dark Art and Curious Science of Creating Magic in Brands, Business, and Life" (William Morrow, 2019)

What are the limitations of relying on logic as an upfront filter in pursuing ideas? Find out as I talk to Rory Sutherland about his new books Alchemy: the Dark Art and Curious Science of Creating Mag...

14 Loka 202038min

David Barash, "Threats: Intimidation and Its Discontents" (Oxford UP, 2020)

David Barash, "Threats: Intimidation and Its Discontents" (Oxford UP, 2020)

What are the similar ways in which animals and people try to intimidate others? In his new book, Threats: Intimidation and Its Discontents (Oxford UP, 2020), David Barash explains. Barash is a researc...

7 Loka 202043min

EQ Spotlight Special: Roundtable on the 2020 Presidential Race

EQ Spotlight Special: Roundtable on the 2020 Presidential Race

What are we to make of the year’s first presidential debate? Listen in as John R. Hibbing, Jonathan Weiler and I discuss this question and others surrounding the 2020 presidential race. Hibbing is a F...

2 Loka 202051min

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