Mingle Over Metrics: Why Real Connection Wins at Work

In this episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy Hall and Ben-Jamin Toy sit down with John Patsch, a serial entrepreneur, curious craftsman, and co-founder of Miingl, a platform focused on rebuilding real connection in a disconnected world. John takes us behind the curtain of his leadership journey, starting with a love for DIY projects and a deep desire to understand how things work.... Not just in his garage, but in the workplace, too.

John opens up about one of his biggest UH-OH moments: a communication breakdown with a co-founder that unraveled a promising startup. In a raw, reflective account, he unpacks how ego, miscommunication, and the need to be "right" cost him a partnership. But from the ashes came powerful lessons on active listening, humility, and focusing on the bigger picture.

As the conversation unfolds, John shares how those hard-earned lessons inspired him to co-create Miingl, a live, interactive platform designed to bring back authentic human connection in the age of short-form content and shrinking attention spans. From hiring people for their ideas, not just their resumes, to leading with curiosity and honesty, John gives us a grounded, thoughtful perspective on leadership that values community over control.

If you've ever found yourself in the middle of a communication mess, wondering how things fell apart, or if you're just trying to build something that actually brings people together, this episode is packed with insight, laughs, and a reminder that being teachable might be the most powerful skill you can bring to the table.