AI Today Podcast #47: AI in Customer Service — AI Use Case Series
AI Today Podcast25 Heinä 2018

AI Today Podcast #47: AI in Customer Service — AI Use Case Series

Artificial Intelligence is allowing companies to improve customer service in ways not possible before. Chatbots allow companies to have an always-on agent that can be integrated into customer support service teams to answer questions or help provide more relevant products and services based on customer preferences. AI enabled systems can help handle complicated, multi-step transactions that are often error-prone such as loan application or student applications or real estate. Con...

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AI Today Podcast #013: Avoiding Biases in AI Training Data – Interview with Tess Posner of AI4All

AI Today Podcast #013: Avoiding Biases in AI Training Data – Interview with Tess Posner of AI4All

The basis for most modern AI systems are Machine Learning and Deep Learning. It goes without saying that in order for something to be “learning”, something has to teach it. Specifically, what makes th...

29 Marras 201716min

AI Today Podcast #012: Chatbots – Are they Useful?

AI Today Podcast #012: Chatbots – Are they Useful?

Humans were born to talk and communicate. Much of the brain is devoted to generating, sensing, processing, and understanding speech and communications in its various forms. When humans were building t...

22 Marras 201716min

AI Today Podcast #011: BMW investing in AI – Interview with Sam Huang of BMW iVentures

AI Today Podcast #011: BMW investing in AI – Interview with Sam Huang of BMW iVentures

Companies across the board are investing in AI, and certainly automotive companies are ahead of the pack. The progress towards autonomous vehicles, more intelligent driving assistance, and even things...

15 Marras 201716min

AI Today Podcast #010: AI, Universities and the Knowledge Gap with Steve Kuyan of FutureLabs

AI Today Podcast #010: AI, Universities and the Knowledge Gap with Steve Kuyan of FutureLabs

NYU Tandon and FutureLabs recently ran an AI Summit (Oct 30-31, 2017) where Cognilytica and AI Today were proud partners. We were able to sit down with Steve Kuyan, a managing Director at FutureLabs ...

8 Marras 201715min

AI Today Podcast #009: Investing in AI with John Frankel of ffVC

AI Today Podcast #009: Investing in AI with John Frankel of ffVC

In this week’s podcast we interviewed John Frankel, Founding Partner at ff Venture Capital. We discussed his firm’s role at NYU FutureLabs Summit (where Cognilytica was a proud partner), the current s...

1 Marras 201718min

AI Today Podcast #008: Weak, Strong AI – Do these Terms Matter?

AI Today Podcast #008: Weak, Strong AI – Do these Terms Matter?

Artificial Intelligence has a broad spectrum of ability. Many people try to classify AI as weak or strong, depending on how generally intelligent we want this system to be. The more an AI system appr...

25 Loka 201715min

AI Today Podcast #007: AI in the FinTech Industry: Interview with Kumar Srivastava

AI Today Podcast #007: AI in the FinTech Industry: Interview with Kumar Srivastava

Artificial Intelligence (AI) is making its presence felt in a wide range of industries. In this podcast, we interview Kumar Srivastava of the BNY Mellon Silicon Valley Innovation center on how AI is i...

18 Loka 201729min

AI Today Podcast #006: Should We Regulate AI? If So, How?

AI Today Podcast #006: Should We Regulate AI? If So, How?

As the pursuit of AI continues, notable technologists and tech titans are sounding the warning bells for what possibly could happen in a future world dominated by superintelligent AI systems. Cognilyt...

11 Loka 201720min