Zoho’s Andrew Bourne on AI, innovation, and business growth in South Africa

Zoho’s Andrew Bourne on AI, innovation, and business growth in South Africa

In this conversation, Andrew Bourne, Regional Head for Zoho in Southern Africa, unpacks what makes Zoho unique in the global tech space. He explains how Zoho serves over 113 million users worldwide, with a strong local presence in South Africa, offering region-specific integrations and billing in rand. Andrew highlights Zoho’s user-friendly, scalable environments—from no-code to pro-code—and its cost-efficient approach by owning every layer of its tech stack and building solutions entirely in-house. The discussion also dives into Zoho’s long-standing use of AI, emphasizing how its advanced assistant, Zia, transforms business operations. From churn prediction and sentiment analysis to powerful analytics insights and custom AI agents, Zia empowers businesses to boost productivity and make data-driven decisions. Andrew also stresses Zoho’s privacy-first approach, cost optimization, and flexibility, positioning its AI ecosystem as an enabler of innovation and growth for organizations of all sizes.

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Vukani Mngxati on Microsoft's AI future in South Africa

Vukani Mngxati on Microsoft's AI future in South Africa

AI in South Africa is entering a defining phase as businesses and workers adapt to rapid digital change. Vukani Mngxati, CEO of Microsoft South Africa, explains what comes next. Mngxati discusses why...

21 Elo 26min

What's Next presented by Old Mutual Corporate - Marvin Nair on investment strategies

What's Next presented by Old Mutual Corporate - Marvin Nair on investment strategies

South Africa’s two-pot retirement system has changed how members engage with retirement savings, but withdrawal timing can have major long-term consequences. Marvin Nair, Old Mutual Corporate Investme...

18 Elo 21min

Zahir Cajee on Samsung's Galaxy Z Fold 8 and AI-powered foldables

Zahir Cajee on Samsung's Galaxy Z Fold 8 and AI-powered foldables

Samsung Galaxy Z Fold 8 devices bring slimmer designs, larger displays, and deeper AI integration to Samsung’s newest foldable smartphone range. Zahir Cajee, MX Lead of Product and Commercial at Sams...

7 Elo 33min

Nicky Downing on responsible AI governance and business trust

Nicky Downing on responsible AI governance and business trust

AI governance is becoming essential as businesses automate more decisions and connect artificial intelligence to sensitive corporate data. Nicky Downing, Founder and Chief Executive Officer at Guidel...

6 Elo 34min

Mirian Lin on enterprise data protection and AI-ready storage

Mirian Lin on enterprise data protection and AI-ready storage

Enterprise data protection is becoming critical as South African organisations adopt AI, expand storage, and defend against ransomware. Mirian Lin, Account Manager at Synology, explains how the compa...

4 Elo 16min

What’s Next presented by Old Mutual Corporate - The future of member engagement beyond Two-Pot

What’s Next presented by Old Mutual Corporate - The future of member engagement beyond Two-Pot

South Africa’s two-pot retirement system is transforming how employees engage with retirement savings, digital tools, and financial education. Michelle Acton, Chief Customer Officer at Old Mutual Cor...

3 Elo 16min

Salvador Anglada on AI-powered financial inclusion in Africa

Salvador Anglada on AI-powered financial inclusion in Africa

AI-powered financial inclusion is helping millions of underserved consumers access credit through alternative data and advanced risk modelling. Salvador Anglada, Chief Executive Officer at Optasia, e...

28 Heinä 26min

What's Next powered by Deloitte - Andre Vermeulen on AI, human advantage and the future of work

What's Next powered by Deloitte - Andre Vermeulen on AI, human advantage and the future of work

AI and the future of work are transforming every business—but people remain the biggest competitive advantage. Deloitte explains why organisations that combine human expertise with AI will lead the ne...

17 Heinä 22min