Ep. 380 Redefining Care: Sally Hayes on Creating Integrated Support Systems

Ep. 380 Redefining Care: Sally Hayes on Creating Integrated Support Systems

In this episode of The Birth Lounge Podcast, HeHe sits down with Sally Hayes, founder of Matrikas, to talk about what it really takes to build a solid, supportive village for new parents. Together, they unpack the importance of continuity of care, how to create a trustworthy referral list, and the reality of navigating a maternal healthcare system that often feels broken and fragmented.

Sally brings her wisdom on radical acceptance, the role of virtual care in expanding access, and why maternal health education has to start earlier than most people think. HeHe and Sally also dive into how to properly vet practitioners and what to do if client feedback uncovers red flags in your referral network.

If you’ve ever wondered how collaboration between providers (and communities!) can change outcomes for families, this episode is for you. Tune in and discover how to build the kind of village that supports birthing people and their care teams.

00:00 Introduction and Purpose-Driven Care

01:03 Client Testimonial and Birth Lounge App

05:04 Healthcare System Challenges

06:33 Interview with Sally Hayes: Continuity of Care

08:00 Building a Referral Network

25:45 Virtual Care and Overcoming Healthcare Deserts

36:26 Personal Experiences and Advice for New Doulas

40:03 Building Connections and Championing Others

41:05 Embracing Authenticity in Your Work

41:54 Finding Your Perfect Client

42:33 Creating Unique Services and Standing Out

43:02 Building a Referral Network

45:40 Aligning Values with Referral Partners

51:59 Handling Mismatched Referrals

01:05:42 The Importance of Preemptive Education

01:11:31 Final Thoughts and Encouragement

Guest Bio:

Before founding Matrikas, Sally spent 20+ years as a prenatal and postpartum massage therapist, working intimately with thousands of clients through some of the most transformative chapters of their lives. Her hands-on work illuminated a critical gap in the maternal health landscape: while there are countless talented practitioners, many work alone, disconnected from one another and often unsupported. Matrikas was born out of this need for a more connected, collaborative, and community driven model of care. Through Matrikas, Sally champions relationship based referrals, cross discipline education, and building a shared village that supports birthing people and the providers who care for them.

SOCIAL MEDIA:

Connect with HeHe on IG

Connect with HeHe on YouTube

Connect with Sally on IG

BIRTH EDUCATION:

Join The Birth Lounge here for judgment-free childbirth education that prepares you for an informed birth and how to confidently navigate hospital policy to have a trauma-free labor experience!

Download The Birth Lounge App for birth & postpartum prep delivered straight to your phone!

LINKS MENTIONED:

Www.wearematrikas.com

Jaksot(384)

8: Friday Free Talk: Certification

8: Friday Free Talk: Certification

This is an episode of Friday Free Talk- Where I freely talk about something I want you to know or what ever has been on my mind lately. Today, I dive into the question of "Are you certified?" I explain the range of care you might receive from doulas, the education required, and who accredits this certification. I also dive into my own background and how the unique path my career has taken has prepared me to serve you in a multifaceted approach. Join me for this in-depth look into the nuts and bolts of Tranquility by HeHe and the approach that is empowering so many birthing people across the nation.   Shownotes: Check out the blog!  Don’t forget to join our private Facebook, The Tranquility Tribe Podcast, and follow us on Instagram at @tranquilitybyhehe!

16 Maalis 201825min

7: Exercise during Pregnancy with Erika Tsipouras

7: Exercise during Pregnancy with Erika Tsipouras

They say habits that are formed while you're pregnant are more likely to stay around! What better time to implement exercise into your life than when you are growing a tiny human! Erika is a ACE certified Pre and Postnatal personal trainer. In this episode, we dive into the exercising during pregnancy, postpartum fitness, and body-shamers! Join us in this exclusive conversation all about staying fit while being an expectant and new parent!   Shownotes: Check out the blog!  Don’t forget to join our private Facebook, The Tranquility Tribe Podcast, and follow us on Instagram at @tranquilitybyhehe!

13 Maalis 201820min

6: Type 1 Diabetes and Pregnancy with Audra Smith

6: Type 1 Diabetes and Pregnancy with Audra Smith

In this episode, HeHe sits down with Audra Smith, an expectant mom who has Type 1 Diabetes. She shares her story and how the disease has affected her pregnancy. She and her husband, Brian, struggled to get pregnant and Audra dives into how she believes her T1D played a role in that. For any mom out there who is experience complications in your pregnancy, this episode is for you! She spits truth about keeping it real and also showing people the struggles of battling a life-threatening disease while growing a tiny human. She truly understands the meaning of the villages and believes in doing this together!    Shownotes:   Check out the blog!    If you want to learn more about Audra and follow along with her journey, you can find her on Instagram at @audrashoupesmith.  Don’t forget to join our private Facebook, The Tranquility Tribe Podcast, and follow us on Instagram at @tranquilitybyhehe!

6 Maalis 201845min

5: Diving into Tiny Human sleep patterns with Alyssa Blask Campbell

5: Diving into Tiny Human sleep patterns with Alyssa Blask Campbell

Alyssa Blask Campbell is a lover of all things tiny humans. She has spent years studying the science behind our tiny human's brain development and is here to spill the beans! Join us as we dive deep into your child's sleep, including newborns sleeping through the night! Hear Alyssa's explanation of sleep pressure and how a simple equation may be a game-changer in your sleep routines with your kids! You won't want to miss this episode if you are a sleep diva like me and need those solid 8 hours of beauty rest!    Shownotes:    Check out the blog here!    If you want to learn more about Alyssa and Seed and Sew, visit seedandsew.org or check her business out on Facebook or on Instagram at @seed.and.sew.  And if you want to hear more from Alyssa, stay tuned - she will be starting her own podcast soon!     Don’t forget to join our private Facebook, The Tranquility Tribe Podcast, and follow us on Instagram at @tranquilitybyhehe!

27 Helmi 201830min

4: Tackling the mysterious pelvic floor: trauma, pleasure, and awakening the goddess with Madison White

4: Tackling the mysterious pelvic floor: trauma, pleasure, and awakening the goddess with Madison White

Madison White is a Pelvic Floor Therapist and a member of the Tranquility Team. She is a holistic practiioner in healing women with energetic and physical healing support. She is the founder of God(us) Circles and practiced as a nurse for many years before finding her passion for women's health, specifically women's sexual health. Join us as we tackle the sticky questions of painful sex, the inpact of birth on the pelvic floor, and how to best heal after having a baby!  Shownotes:   Check out the blog here!  If you are interested in learning more about Madison’s work and how she can help you, you can find more information on her website at www.madisonwhite.net or you can contact her via email at healing@madisonwhite.net or via phone at (339) 201-1346. Madison offers exclusive discounts for Tranquility by HeHe clients to ensure you are pampered in your journey to parenthood!  Don’t forget to join our private Facebook, The Tranquility Tribe Podcast, and follow us on Instagram at @tranquilitybyhehe!

24 Helmi 201842min

3: Is acupuncture really worth it? with Nicole Brown

3: Is acupuncture really worth it? with Nicole Brown

Nicole Brown is an acupuncturist in the Boston area and specializes in Women's Health. She is honest about what she thinks will help and has so many remedies. She is part of the Tranquility Team and believes in the power of mindset. Nicole has studied chinese medicine and encourages women to focus on themselves by eating right, exercising, and building in self-care time. Join in as we talk about acupuncture  as labor prep, in labor, and as birth recovery support. We also dive into mood disorders. If you are thinking about making acupuncture your prenatal-self care splurge, this is the episode for you!    Shownotes:    Check out the blog here!   Nicole is located in Brookline, MA.  If you would like to learn more about her practice, you can contact her or sign up for her newsletter on her website or you can follow her on Facebook. Nicole offers exclusive discounts for Tranquility by HeHe clients to ensure you are pampered in your journey to parenthood!  Don’t forget to join our private Facebook, The Tranquility Tribe Podcast, and follow us on Instagram at @tranquilitybyhehe!

16 Helmi 201828min

2: Why you NEED Maternity Pictures with Malka Ahmed

2: Why you NEED Maternity Pictures with Malka Ahmed

Have you ever considered maternity photos? Do you wonder why on earth you would want to document your pregnant body? Maybe you want to save the money and put it towards newborn photos? In this episode, I dive deep into newborn photography including newborn safety and posing as well as why printed pictures may be one of the most valuable investments you can make when it comes to having a baby. Malka has been on the Tranquility Team from the very beginning and loves to pamper parents just as much as I do! Join us as we talk about all the things you should know about capturing these once in a lifetime moments and being able to remember them as such happy times.    Shownotes:  Check out the blog here!  For more information about Malka’s photography and how she can help you capture life’s moments, go tohttp://malkaahmedphotography.com/about/. Malka offers exclusive discounts for Tranquility by HeHe clients to ensure you are pampered in your journey to parenthood! Don’t forget to join our private Facebook, The Tranquility Tribe Podcast, and follow us on Instagram at @tranquilitybyhehe! Check out the episode here!

16 Helmi 201819min

1: Who is Hehe

1: Who is Hehe

Welcome to The Tranquility Tribe Podcast! Dive into the first episode to find out why I started this podcast and how I came to own a multifaceted practice of women's help. From trying to conceive to planning for a baby, to exploring your birth options and kowingyour rights, to advocating for yourself and transitioning to postpartum life, we dive into it all. I am so excited to share these experts and special guests with you. We will bust fear-based practices out of the park and dig deep to find options along the spectrum from silky to crunchy and eveything in between. From Mississippi to Massachusetts, I'm here to empower you!

14 Helmi 201826min

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