
Say YES! And Grow Your Business
A culture that âleans inâ to Saying YES! to their customers will always outpace a competitor who is more of a control freak, wanting to control the customer engagement process.A YES! business is more ...
15 HeinÀ 202416min

The New Age Entrepreneur Is Audacious
Let me begin with this SOBERING REALITY. According to current data, UP TO 90% OF STARTUPS FAIL! Obviously, entrepreneurs are UNABLE TO COPE with TODAYâS FIVE BUSINESS REALITIESâŠâïž REALITY #1. Intense ...
8 HeinÀ 202411min

The Service Experience Should SURPRISE! your Customers
Customers expect your product or service to work as promised. Having a product that works doesnât impress them much; it doesnât make them loyal to you in the long run. But when they have a service exp...
1 HeinÀ 202430min

The Power of âYESâ! Rules
Customers donât like it when theyâre told âNo, you canât do that,â or âNo, you canât have that.â Many organizations insist on rules and regulatory systems to control and handle large numbers of custom...
24 KesÀ 202410min

I Made a Preposterous Billion
âAs president, Roy Osing guided a Canadian early stage internet company to $1 billion in sales. He identifies six major drivers that helped to achieve that growth, including differentiation, planning,...
17 KesÀ 20249min

Disrupting is an Epic Leadership Trait
âRoy underscores the importance of audacity in business, urging individuals to defy societal and educational norms that promote conformity over individuality. He champions the significance of being un...
10 KesÀ 202426min

Avoid âYUMMYâ And Grow Your Business
Business plans are traditionally too expensive, they take too much time, theyâre too rigid, and are not executed with flawless precision.My guidance in my Strategic Game Plan process is to focus on th...
3 KesÀ 20249min

Reaction is a Great Competitive Strategy
Build the cultural competence of your business on the ability to successfully react to unexpected events rather than rely on traditional planning methods that try to build precision into your plan ove...
27 Touko 202417min





















