#24 - Why Tourism Leaders Are Scared of AI (& How to Fix It)

#24 - Why Tourism Leaders Are Scared of AI (& How to Fix It)

Tourism industry veterans are retiring, taking decades of wisdom with them – just as AI transforms everything. Kate Colley from Hatch Hospitality joins Peter to discuss the leadership crisis facing tourism and how to bridge the gap between tech-savvy young professionals and experienced industry legends.

Kate shares insights from 25 years working with BC tourism icons like Rick Antonson, Walt Judas, and Ellen Walker-Matthews. They explore why many senior leaders feel intimidated by AI technology, how Gen X can bridge generational divides, and practical strategies for preserving institutional knowledge while embracing digital transformation.

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Jaksot(79)

AI in hospitality: What a machine should never touch

AI in hospitality: What a machine should never touch

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24 Syys 44min

AI burnout, Build Sprints, and Google’s AI Mode booking

AI burnout, Build Sprints, and Google’s AI Mode booking

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10 Syys 39min

#41 - AI Maturity vs. Digital Authority: The Two Journeys

#41 - AI Maturity vs. Digital Authority: The Two Journeys

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7 Touko 46min

#40 - AI Data Governance: What Tourism Operators Must Know

#40 - AI Data Governance: What Tourism Operators Must Know

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19 Maalis 30min

#39 - AI Readiness for DMOs: Where to Start with Your Team - AI Marketing Workflow Series Part 3

#39 - AI Readiness for DMOs: Where to Start with Your Team - AI Marketing Workflow Series Part 3

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5 Maalis 43min

#38 - From Chat to Delegation: AI Adoption's Next Phase

#38 - From Chat to Delegation: AI Adoption's Next Phase

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19 Helmi 43min

#37 - Claude's 23,000-Word AI Constitution: What Tourism Needs to Know

#37 - Claude's 23,000-Word AI Constitution: What Tourism Needs to Know

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12 Helmi 1h 3min

#36 - What Climbing Kilimanjaro Taught Me About Hospitality

#36 - What Climbing Kilimanjaro Taught Me About Hospitality

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5 Helmi 46min