3432: GoTo on Making AI Practical for Small and Mid Sized Businesses
Tech Talks Daily26 Syys 2025

3432: GoTo on Making AI Practical for Small and Mid Sized Businesses

Most conversations about AI are still caught up in the spectacle. We see demos, marvel at copilots, and argue about the latest big model. But what happens when you strip away the hype and focus on AI that simply works? That is exactly the perspective Olga Lagunova brings to this episode. As Chief Product and Technology Officer at GoTo, she has one goal in mind: make AI useful, practical, and almost invisible.

Olga believes the real test of AI is whether it integrates seamlessly into workflows. In her view, the most powerful AI is the kind that feels almost boring because it is just part of how work gets done. During our conversation she explains how GoTo is embedding AI into its platform so that small and midsize businesses can benefit without needing data scientists on staff or large budgets to experiment. We explore the difference between AI for SMBs and AI for enterprises, and why simplicity and trust matter more than shiny features.

Our discussion also goes deeper into agentic AI, where tools are no longer just assistants but are taking on tasks in the background. Olga highlights how GoTo balances this shift with guardrails, governance, and human-in-the-loop oversight to ensure that efficiency never comes at the cost of security. We also unpack the classic build versus buy dilemma, why shadow AI is becoming a real risk for companies, and how leaders can measure ROI in a way that proves value both immediately and over time.

If you are tired of the hype and want to understand how AI is quietly reshaping the backbone of business operations, this episode with Olga Lagunova will give you a grounded and forward-looking perspective.

Jaksot(2000)

How Jeff Gelfuso And Qualtrics Are Closing The Gap Between Insight And Action

How Jeff Gelfuso And Qualtrics Are Closing The Gap Between Insight And Action

What happens when customer experience stops being a soft metric and starts becoming a direct driver of revenue, retention, and real-time action? In this episode, I sat down with Jeff Gelfuso, SVP and ...

27 Maalis 25min

Who Is Winning The AI Race? The Clarivate AI50 Report Has The Receipts

Who Is Winning The AI Race? The Clarivate AI50 Report Has The Receipts

What does it really mean to lead in AI when the headlines are loud, the claims are endless, and the real signals are often buried under hype? In this episode, I sit down with Ed White from Clarivate t...

26 Maalis 31min

How IFS Nexus Black Is Turning Industrial AI Into Real World Results

How IFS Nexus Black Is Turning Industrial AI Into Real World Results

What does it really take to move AI from impressive demos into the hands of the people who keep the world running every day? In this episode of Tech Talks Daily, I sat down with Kriti Sharma, CEO of I...

25 Maalis 29min

Boku and the Future of Agentic Commerce and Payments

Boku and the Future of Agentic Commerce and Payments

How are global payment systems quietly shifting beneath our feet, and what does that mean for businesses trying to grow across borders? In this episode of Tech Talks Daily, I sat down with Stuart Neal...

25 Maalis 28min

How DDN And NVIDIA Are Rethinking AI Infrastructure For The Rubin Era

How DDN And NVIDIA Are Rethinking AI Infrastructure For The Rubin Era

What does it really take to turn a massive AI infrastructure investment into actual business value? In this episode, I'm joined by Alex Bouzari, founder and CEO of DDN, for a conversation that gets ri...

24 Maalis 32min

How GoTo Sees The Reality Of AI Adoption In The Workplace

How GoTo Sees The Reality Of AI Adoption In The Workplace

Are employees really ready for AI in the workplace, or are we moving faster than people can realistically keep up? In this episode, I'm joined by David Evans, Chief Product Strategist at GoTo, to expl...

23 Maalis 32min

How TheyDo And PwC Are Rethinking Customer Experience At Scale

How TheyDo And PwC Are Rethinking Customer Experience At Scale

How can companies be drowning in customer data and still struggle to make better decisions? In this episode, I speak with Jochem van der Veer, CEO and co-founder of TheyDo, about a problem that many b...

22 Maalis 24min

How Permutable AI Is Turning Unstructured Data Into Trading Insight

How Permutable AI Is Turning Unstructured Data Into Trading Insight

What happens when financial markets stop reacting to data and start reacting to narratives in real time? In this episode, I'm joined by Wilson Chan, CEO and founder of Permutable AI, to explore how ar...

21 Maalis 21min

Suosittua kategoriassa Politiikka ja uutiset

uutiscast
aikalisa
politiikan-puskaradio
ootsa-kuullut-tasta-2
rss-ootsa-kuullut-tasta
tervo-halme
rss-vaalirankkurit-podcast
rss-pinnalla
et-sa-noin-voi-sanoo-esittaa
rss-podme-livebox
rss-asiastudio
otetaan-yhdet
the-ulkopolitist
rss-tasta-on-kyse-ivan-puopolo-verkkouutiset
rss-kaikki-uusiksi
rss-raha-talous-ja-politiikka
aihe
linda-maria
rss-merja-mahkan-rahat
rss-ulkopoditiikkaa