Tech Talks Daily1 Kesä 2023

2394: The Art of Active Listening and Building a Culture of Connectivity

In this episode of Tech Talks Daily, I host Heather Younger, a prominent keynote speaker, author, CEO, and Founder of Employee Fanatix and an all-around amazing human being. At a time when we are hearing about the importance of people in the tech industry and every business, I learned how Heather focuses on empowering leaders to value their people at work.

Heather shares the significance of active listening, a skill she explores in depth in her recent book and believes is crucial for a robust company culture, especially in today's hybrid work environment. Despite the wealth of communication, we talk about the frequent neglect of effective listening in workplace communication.

Heather shares insightful instances where a lack of customer listening led to unfavorable outcomes, highlighting the need to incorporate all voices in an organization and build a culture fostering connection and belonging. She discusses prevalent workplace myths and misconceptions, stressing the importance of uniting individuals from all tiers to drive superior strategies.

Echoing hope for the future, Heather cites examples of leaders starting to pay attention to inclusivity and implementing broad changes that could benefit their employees and the people they serve.

In conclusion, Heather and Neil discuss her new book, The Art of Active Listening, her Leadership with Heart podcast, and future plans for a workshop and certification program. This episode underscores the power of active listening in enhancing belonging, loyalty, profitability, and innovation, making workplaces more engaging and inclusive for everyone.

Tämä jakso on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi jakso saattaa sisältää mainontaa.

Jaksot(2000)

How Technology Can End the Late Payment Crisis Costing UK Businesses £11 Billion

Late payments have become so common that many businesses simply accept them as part of commercial life. But should they? In this episode of Tech Talks Daily, I speak with Pat Bermingham, founder and C...

2 Elo 22min

AI, Value Creation and the Future of Business: Why Automation Is Only the Beginning

Most AI conversations begin with productivity. Joanna Pachnik thinks that's the wrong place to start. In this episode of Tech Talks Daily, I speak with Joanna Pachnik, founder of Blueclip, about why A...

2 Elo 28min

Preparing 911 for AI Satellite Calls and Cloud Infrastructure With Intrado

What happens behind the scenes when you dial 911, and is the infrastructure ready for AI, satellite messaging, video, and precise location data? In this episode of Tech Talks Daily, I'm joined by John...

1 Elo 32min

AI-Powered Cyberattacks Are Coming for Your Printers. Is Your Business Ready?

When organizations review their cybersecurity posture, printers are rarely the first systems that come to mind. Yet they often account for around 20% of network endpoints while receiving, storing, pro...

1 Elo 32min

How BOLTS Technologies Brings Crypto Agility to Blockchain Security

What happens to digital asset ownership when the cryptography proving that ownership can no longer be trusted? In this episode of Tech Talks Daily, I speak with Yoon Auh, cofounder of BOLTS Technologi...

31 Heinä 37min

Moving From AI Pilots to Production With Boomi

What prevents a successful AI experiment from becoming a dependable production system that delivers measurable business value? In this episode of Tech Talks Daily, I speak with Ed Macosky, Chief Produ...

30 Heinä 25min

Moving From AI Experiments to Autonomous Operations With Dynatrace

What must happen before a business can trust AI agents to detect and resolve operational problems without waiting for human intervention? In this episode of Tech Talks Daily, I speak with Josh Clay, R...

30 Heinä 28min

How Saviynt Zuma Secures AI Agents With Zero Trust

How can businesses secure AI agents that read sensitive information, update systems and communicate with other agents on behalf of employees? In this episode of Tech Talks Daily, I speak with Sachin N...

29 Heinä 34min