175: Breaking Up with a Client

175: Breaking Up with a Client

Summary
Have you had to fire a client? If you're in this business long enough, you will likely have to do it. Whether it's because the pet isn't a good fit or you are tired of dealing with the client. We break down some of the most common reasons it happens, how to navigate the process, and how to deal with the aftermath. Then, Natasha O'Banion answers, "How do I find out the culture of my business?"

Topics on this episode:

  • Reasons why you should
  • How to do it
  • What to avoid
  • Dealing with the fallout
  • Ask a Pet Biz Coach

Main takeaway: Whatever the reason, be professional and remember that it's YOUR business.

Full show notes and transcript

Sponsored By:

Support Pet Sitter Confessional

Tämä jakso on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi jakso saattaa sisältää mainontaa.

Jaksot(730)

730: Stop Making Every Problem Your Emergency

730: Stop Making Every Problem Your Emergency

What does peace of mind actually look like when employees call out, clients cancel, cars break down, and plans change without warning? In this episode, we explore why peace of mind does not come from ...

31 Elo 53min

729: Still Standing with Cathy Duvall

729: Still Standing with Cathy Duvall

What happens when one unexpected moment changes your business—and your life—overnight? Cathy Duvall returns to Pet Sitter Confessional to share her deeply personal journey after a sudden accident led ...

26 Elo 59min

728: The Legacy of a Lazy Leader

728: The Legacy of a Lazy Leader

What happens when a leader stays incredibly busy but keeps avoiding the work that only they can do? In this episode, we unpack what "lazy leadership" actually looks like and why it has far less to do ...

24 Elo 35min

727: From Founder to Future with Kaz Kelly

727: From Founder to Future with Kaz Kelly

What would happen to your pet care business if you needed (or wanted) to step away? Collin speaks with Kaz Kelly, founder of Founder to Future Consulting, about preparing a business for sale long befo...

19 Elo 56min

726: What to Do When Your Business Feels Stuck

726: What to Do When Your Business Feels Stuck

What do we do when working harder stops producing better results in our business? We explore how to recognize when we've genuinely hit a limit rather than simply experiencing a temporary slow season. ...

17 Elo 31min

725: Building Your Succession Plan with Sativa Boatman

725: Building Your Succession Plan with Sativa Boatman

Earn 1 CEU! What would happen to your pet care business if you suddenly could not run it? Attorney and business owner Sativa Boatman joins Collin to explain why wills, trusts, powers of attorney, and ...

12 Elo 52min

724: The Long Term Cost of Short Sighted Solutions

724: The Long Term Cost of Short Sighted Solutions

What if some of the decisions that feel most responsible today are quietly creating bigger problems for your business tomorrow? We explore how avoiding immediate discomfort can show up in our pricing,...

10 Elo 20min

723: Don't Just Go for "Okay" with Dave Peterson

723: Don't Just Go for "Okay" with Dave Peterson

What does it take to rebuild a pet care business without losing sight of why it matters? Collin talks with Dave Peterson of Bethesda Dog Walkers about buying into a family business, rebranding, changi...

5 Elo 1h 3min

Suosittua kategoriassa Yhteiskunta

i-dont-like-mondays
olipa-kerran-otsikko
hupiklubi
siita-on-vaikea-puhua
download
uutiscast
poks
sita
seitseman
antin-palautepalvelu
gogin-ja-janin-maailmanhistoria
mamma-mia
kaksi-aitia
rss-murhan-anatomia
kolme-kaannekohtaa
yopuolen-tarinoita-2
rss-palmujen-varjoissa
ihme-ja-kumma
aikalisa
loukussa