393: Working From Your Passion with Stephanie Brown

How do you know it's time to bite down and go 110% to make your dream a reality? We all find our own motivating forces in our lives. For Stephanie Brown, owner of Happy Trail's Pet Sitting & Dog Walking Services, she found her motivation in her family. She shares how her business has evolved and how it wasn't always easy to leave services behind. Stephanie focuses on client education and fostering relationships through a personal touch. She also gives great advice around implementing a power hour to stay organized in your business and how she's navigated bringing on a manager in her business.

Main topics

• Creating out of necessity

• Refocusing

• Stop offering a service

• DO PHONE CALLS

• Staying organized

Main takeaway: You have to keep taking care of business while you're trying to gain business.

About our guest:

Stephanie Brown was born with a passion for animals which was instilled by her mother at a young age. Always having family pets to love and horses to care for she knew from an early age she'd spend her life devoting herself to loving and caring for pets

After traditional college, she found herself back with animals and pursuing a career as a Large Animal Veterinary Technician with one of the country's top Equine Vet's. After some time, she found herself caring for patients whose owners had a planned trip coming up and had an "unexpected" pet emergency…so she found a niche, not only her skill set as a vet tech, but to be able to help the "humans" in those pets' lives, to comfortably leave with ease knowing their pets were getting the best care. Providing the personal touch and keeping both pets and owners happy is when Happy Trails came to life!! Originally started in 2002, as Happy Trails Professional Pet Sitting & Equine Services, the main focus was special needs pets and a strong presence of horse care in every aspect.

Over the past two decades, Stephanie has transformed Happy Trails, now known as Happy Trail's Pet Sitting & Dog Walking Services, into one of the county's top Professional Pet Sitting and Dog Walking service providers. The company's primary focus has now shifted to mostly Dogs and Cats and Hobby Farm care, always eager to help the special needs pets. Winning several prestigious awards including Next Doors Top Company and Morris County's Best Of awards to name a few! Community care and support is super important and a huge reason for Happy Trails Success, so giving back any way possible is always the goal from providing baskets for tricky trays, supporting local sports teams, dropping off donations for our local food pantry and giving back to our local rescues whenever possible!

Stephanie's goal is always to provide the best, most professional and loving care and has created an amazing team of pet care professionals that go above and beyond for every pet every time! Happy Trail's Team culture is heavy on Happiness…as happy team happy pets!!

Stephanie is proud to live and work in Long Valley NJ with her two boys, Zac and Patrick and her husband of 15 years, Alex!!

When she isn't working in the office or out in the field caring for pets, she enjoys hiking with her rescue pups or competing in Agility with her rescue westie Grayson!

Links

Her website: https://happytrailsprofessionalpetsittingllc.com/

Her email: steph@happypetsitting.org

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Full show notes and transcript

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