Future Ready Leadership With Jacob Morgan9 Touko 2016

Ep 84: The Era of Living Services: The Next Wave In The Digitization Of Everything

Mark Curtis started his career in the marketing and digital field, and is now the co-founder and Chief Client Officer at Fjord. Fjord is the design and innovation part of Accenture Interactive that employs 750 people in 18 cities... mainly designers spread across the world! The company is growing rapidly due to the increasing demand for service design and the delivery of end design digital products. Mark and his team are responsible for inventing services and laying out the design.

Fjord's recent report, The Era of Living Services, describes how data analytics will be combined with the Internet of Things to create services that come to life! It is based on the thought that we are currently experiencing the third era of digital that adds complexity on top of the previous eras - desktop web and smart phones. These services are described as living because they will change in real time, be all around us, and effect our lives in really profound ways. The Era of Living Services will be very impactful at work, at home, and in our education, health, and shopping! This will introduce a whole new level of individualized digital experiences. The Era of Living Services has arrived due to several trends. For one, the price point is at the right place. Technology is becoming more affordable than ever. Also, the expectations of consumers are raised. Millennials in the workforce have a completely different attitude to this kind of progress. They accept and encourage it. And technology, such as AI and robotics, is advancing at an exponential rate that will fuel the Era of Living Services!

Things you will learn in this episode: What is living service? Concepts of liquid experiences Why living services are starting to happen How this impacts how we work and live What this means for privacy, security, and ethics Challenges this will create How liquid consumer expectations spill over into workplace Employee experience Links From The Episode: fjordnet.com (Music by Ronald Jenkees)

Kokeile Premiumia

Nauti 14 päivää ilmaiseksi

Tilaa Premium

Jaksot(1181)

Ep 30: How to Deliver Leadership Based on Values

This week's episode of the Future of Work podcast is with Harry Kraemer, the former CEO of Baxter and now professor at Northwestern University's Kellogg School of Management where he teaches managemen...

29 Huhti 20151h 10min

Ep 29: The Road to Leadership

In this podcast I continue my exploration of leadership with my interview with Herminia Ibarra. She is a professor at the INSEAD School of Business, one of the top business and management schools in t...

16 Huhti 201555min

Ep 27: How LinkedIn is Creating The HR Organization of The Future

In this week's episode of The Future of Work podcast I talk with Pat Wadors, Senior Vice President of Global Talent Organization at LinkedIn. Pat runs all of talent and Human Resources (HR), and she i...

2 Huhti 20151h 8min

Ep 26: Truly Human Leadership-Part 2

This episode continues my interview with Bob Chapman, CEO of Barry-Wehmiller Companies, Inc., a manufacturing company with over 8,000 employees. In the last episode we became familiar with Barry-Wehmi...

24 Maalis 20151h

Ep 25: Truly Human Leadership-Part 1

With the crisis in leadership and so many employees in the world disengaged, I'm always looking to find organizations that are doing things differently or thinking about leadership differently. This i...

19 Maalis 201559min

Ep. 24: The Industrial Internet

The world as we know it is becoming more and more connected. But, what will a world look like when devices as small as your watch to as large as a jet engine are all connected to each other and to peo...

11 Maalis 20151h

Ep. 23: What the Future of Work Will Look Like

Toni Cusumano is a Principal and Technology Sector Human Capital Leader at PwC, and she and her team have been spending a lot of time exploring what the future of work is going to look like. They have...

4 Maalis 201555min

Ep. 22: Exponential Organizations

This week's episode of the future of work podcast is one of my favorites. I talk with Salim Ismail, Founding Executive Director of Singularity University, and co-author of "Exponential Organizations: ...

25 Helmi 20151h 14min

Kaikki yhdessä sovelluksessa

Kuuntele kaikki suosikkipodcastisi ja -äänikirjasi yhdessä paikassa.

Sinulle valikoitua sisältöä

Podme-sovelluksessa kokoat suosikkisi helposti omaan kirjastoosi. Saat meiltä myös kuuntelusuosituksia!

Jatka kuuntelua koska tahansa

Voit jatkaa siitä mihin jäit, myös offline-tilassa.

Premium

9,99 €/kk

Kaikki premium-podcastit
Ei mainoksia
Ei sitoutumista, peruuta koska tahansa

Aloita 14 päivän kokeilu

Premium

13,99 €/kk

Kaikki premium-podcastit
Ei mainoksia
Ei sitoutumista, peruuta koska tahansa
Yksi lisäkäyttäjä

Kokeile 14 päivää maksutta

Suosittua kategoriassa Liike-elämä ja talous

Tarinat ja äänet, joita rakastat kuunnella

Kuuntele kaikki suosikkipodcastisi ja -äänikirjasi

Lue lisää