489: Mindset shift: The key to effective communication (with Michael Reddington)

489: Mindset shift: The key to effective communication (with Michael Reddington)

Welcome to an episode with a Certified Forensic Interviewer, Michael Reddington.

In this episode, Michael shares his knowledge as a CFI and how interviewing skills can be translated to the business world with the Disciplined Listening Method, an approach which he developed. He also spoke about the mindset shift that leaders and organizations need to take to gain a better understanding and awareness of other people's perspectives and reasoning.

Michael Reddington CFI, is a certified forensic interviewer and the president of InQuasive Inc., a company that integrates the key components of effective nonconfrontational interview techniques with current business research for executives.

As a Certified Forensic Interviewer, Michael achieved the highest professional designation available in the field of interview and interrogation and spent over a decade training investigators around the world on the successful application of nonconfrontational interview and interrogation techniques. Never one to be satisfied with his achievements, Michael arrived at two key realizations while expanding his observation and persuasive skill sets. First, the very best leaders and interrogators capitalize on the same two core skills - vision and influence. Second, the cognitive processes that lead customers to commit to saying, "I'll buy it," employees to commit to saying, "I'll do it," and suspects to commit to truthfully saying, "I did it" are all nearly identical. These realizations caused Michael to recognize he could teach executives how to reduce missed opportunities and increase commitments to action. As a result, he developed the Disciplined Listening Method, transitioned to serving as an executive resource, and founded InQuasive, Inc. Michael created the Disciplined Listening Method by integrating current business communication research and best practices with components of four nonconfrontational interview and interrogation techniques. The resulting educational content represents a new and in-depth approach to applying strategic, ethical observation and persuasion techniques across the spectrum of business conversations.

Companies have invited Michael, government agencies, and executive groups to facilitate his programs across the United States, Canada, the United Kingdom, Ireland, Europe, Africa, and the Middle East. He has led over one thousand programs and educated over ten thousand participants from over 50 countries. He leads programs and advisory sessions designed to teach participants to activate the truth in the areas of leadership communication, sales, negotiation, conflict resolution, customer service, candidate interviews, family conversations, and public speaking/influential instruction.

Michael goes well beyond facilitating and advising. He applies customized content specifically designed to meet the needs of each participant with a humorous and intelligent delivery style. His diligent preparation, attention to each participant's concerns, and added context coalesce to drive home the learning objectives. With Michael, it's never a presentation, seminar, or advisory session; it's always an experience.

Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Jaksot(815)

47: Greg Smith's Goldman Op-Ed

47: Greg Smith's Goldman Op-Ed

I have had many people emailing me the Goldman Sachs letter to tell me that, "Michael, this is exactly what you teach us." It is not. I fundamentally disagree with what Greg Smith did. It goes against the consulting culture, values and ethos, at its very fiber. Here is why, and I would welcome your comments on this.

18 Joulu 201129min

46: Comparing 2011 MBA Salaries

46: Comparing 2011 MBA Salaries

Based on offers made to our candidates in the Fall 2011 full-time recruiting, we present the ranges of packages offered. The sample size, 48, is large enough to offer a good approximation of all offers extended. Listeners are cautioned not to extend these numbers outside the USA, where salaries differ significantly. As expected, Accenture and Deloitte dramatically out-offered Bain, BCG and McKinsey.

12 Joulu 201114min

45: Follow A Corporate Finance Study

45: Follow A Corporate Finance Study

An earlier podcast discussed a fairly labor-intensive case where we needed to literally roll-up our sleeves to find and extract data. This is the opposite engagement. It is the glamorous engagement all aspiring consultants dream about and imagine consulting is about. In this engagement, we worked for the largest company in the world, in its sector, to understand how to increase its share price. We were based out of The City in London and had to change conventional wisdom about value creation. I had the good fortune to lead this engagement.

6 Joulu 201143min

44: Why Most Fail the FIT Interview Outside the FIT

44: Why Most Fail the FIT Interview Outside the FIT

Many, many see fit as just 15 minutes of the full case. That is a dangerous myth. You are always being assessed for fit, even when the formal fit portion has ended. Provided you understand this, you will be fine in cases. Moreover, do not memorize answers. The main part of the fit is not the initial answer you provide, but the cross-examination which will follow, especially with McKinsey, and you can never be prepared for that.

30 Marras 201113min

43: BTO Applications and Interviews Strategies

43: BTO Applications and Interviews Strategies

This podcast addresses some of the common misconceptions candidates have, and the mistakes they routinely make for this McKinsey path. Many of this mistakes commonly arise due to the nature of the work done in BTO. We advice applicants to focus less on "what" is done and much more on "how" it is done. This is also one practice we have been most successful in placing older candidates.

24 Marras 20117min

42: Traits of Successful Consulting Applicants

42: Traits of Successful Consulting Applicants

A continuation of a podcast series we regularly update which looks at new traits and examines some in greater detail. In this posting, we spend more time looking at experienced candidates. Experienced candidates face unique and material challenges such as being out of an university recruiting cycle (out-of-cycle), having to prove their analytic skills, having to prove their ramp-up rate etc. We discuss how successful clients in our program have met these challenges and thrived.

18 Marras 201118min

41: Canadian MBA Programs for Consulting

41: Canadian MBA Programs for Consulting

This podcast provides some behind the scenes numbers about MBA program in the Great White North, as well as some tough questions candidates should ask themselves before applying. The headline is that the traditional power-house schools like Ivey and McGill have essentially fallen dramatically behind and largely rely on their alumni success versus any real weight in the current placement numbers.

12 Marras 201118min

40: Advice for Deeply Experienced Candidates

40: Advice for Deeply Experienced Candidates

This podcast looks at the profile of an older MBA candidate who has extensive oil and gas expertise. We offer some counter-intuitive advice to this candidate for their career and planning. While we use an oil and gas profile, this advice is relevant to any experienced hire and we caution candidates to think very carefully about the quality of their backgrounds when applying this advice to their own needs. The quality is what matters - not the time spent in a sector.

6 Marras 201110min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
mimmit-sijoittaa
psykopodiaa-podcast
rss-rahapodi
rss-lahtijat
ostan-asuntoja-podcast
hyva-paha-johtaminen
rss-rahamania
leadcast
lakicast
rss-yritys-ja-erehdys
oppimisen-psykologia
rss-karon-grilli
rss-seuraava-potilas
kasvun-kipuja
pomojen-suusta
rss-uppoava-vn-laiva
rss-puhutaan-rahasta
rss-myynnin-myllerryksessa
rss-markkinointiradio