496: Seeing through the future of work (with John Boudreau & Ravin Jesuthasan)

496: Seeing through the future of work (with John Boudreau & Ravin Jesuthasan)

Welcome to an episode with Ravin Jesuthasan, a global thought leader and best-selling author, and John Boudreau, a Professor Emeritus of Management and Organization at the University of Southern California. Get John's book here: https://amzn.to/3BJRiiY

In this episode, John and Ravin lay out the core principles of work operating systems, and their views about the future of work and jobs that are rapidly evolving through the emergence of alternative work arrangements, diversity, accelerating automation, and the underlying challenges and opportunities that leaders and organizations are battling to overcome.

Ravin Jesuthasan is the global leader of Mercer's Transformation Services business. He is a recognized global thought leader, futurist, and author on the future of work and workforce transformation. He has led multiple research efforts on the global workforce, the emerging digital economy, the rise of artificial intelligence, and the transformation of work. Ravin has led numerous research projects for the World Economic Forum, including many of its ground-breaking studies on the transformation of work and the global workforce. He is a regular participant and presenter at the World Economic Forum's annual meetings in Davos and Dalian/Tianjin and is a member of the forum's Steering Committee on Work and Employment.

Ravin has been a featured speaker at conferences in North America, Europe, Asia Pacific, the Middle East, and Latin America. He has also been featured and quoted extensively by leading business media, including CNN, BBC, The Wall Street Journal, CNBC, Fortune, FT, The Nikkei (Japan), Les Echoes (France), De Telegraaf (Netherlands), South China Morning Post, and Dubai One TV among others. Ravin was also an advisor to and featured prominently on PBS's widely acclaimed documentary series The Future of Work. Ravin is a frequent guest lecturer at universities around the world, including Oxford University, Northwestern University, New York University, and the University of Southern California.

John Boudreau is recognized worldwide as one of the leading evidence-based visionaries on the future of work and organization. Through breakthrough research on the bridge between work, superior human capital, leadership, and sustainable competitive advantage, John W. Boudreau, Ph.D. is much sought after by organizations, businesses, and the academic world for his insight and innovation in the fields of Human Resources, Human Capital Management, and Executive Development.

Dr. Boudreau is Professor Emeritus of Management and Organization and a Senior Research Scientist with the Center for Effective Organizations at the Marshall School of Business, University of Southern California. His large-scale research studies and focused field research addresses the future of work and the global HR profession, work automation, HR measurement and analytics, decision-based HR, executive mobility, HR information systems, and organizational staffing and development.

A strong proponent of corporate/academic partnerships, Dr. Boudreau helped to establish and then directed the Center for Advanced Human Resource Studies (CAHRS) at Cornell University, where he was a professor for more than 20 years.

Get John and Ravin's book here:

Work without Jobs: How to Reboot Your Organization's Work Operating System (Management on the Cutting Edge). John Boudreau & Ravin Jesuthasan: https://amzn.to/3BJRiiY

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105: Case length and details

105: Case length and details

When we ask candidates for more details in their resume, fit responses and cover letter, they always write longer sentences. There is an important difference between "more details" and "greater length". Most candidates are accustomed to spending just a few minutes on a thought and then writing up long and poorly structured sentences. When we ask for more details, we require more facts in the case interview or fit answer and this, crucially, usually means denser and shorter answers.

25 Marras 20126min

104: Do Not Read Your Interviewer

104: Do Not Read Your Interviewer

It is impossible to read the personality of an interview and we discuss the typical errors candidates make in trying to read too much into the behavior of interviewers: quiet, asking questions, rude, etc. One thing we always caution candidates is to be wary of assuming the friendly person likes them or that the unfriendly person does not like them. Friendliness does not equate to "like" and people display their emotions in very different ways. So, if the interviewer is very friendly, it could go either way.

19 Marras 20129min

103: Kim Kardashian on Analytics

103: Kim Kardashian on Analytics

It is impossible to read the personality of an interview and we discuss the typical errors candidates make in trying to read too much into the behavior of interviewers: quiet, asking questions, rude, etc. One thing we always caution candidates is to be wary of assuming the friendly person likes them or that the unfriendly person does not like them. Friendliness does not equate to "like" and people display their emotions in very different ways. So, if the interviewer is very friendly, it could go either way.

13 Marras 20126min

102: Religion, Politics, Culture etc.

102: Religion, Politics, Culture etc.

When interviewing with a partner or associate from a different culture, it is very easy to say something which can offend a person. Our very own clients have said seemly innocent things only to have it blow up in their face much later, and sometimes in the interview. We have a strict rule of never discussing religion, politics, culture and ethnicity with clients. This avoids topics which can offend people if the wrong things are said. The issue is not about who right, since this is an issue of personal faith and rationality does not always work. It is best to avoid these topics.

7 Marras 201215min

101: Example of Poor Case Dialogue

101: Example of Poor Case Dialogue

Interviewers can only respond to what you say, and poor communication, like in this example, not only wastes time, but is a poor reflection on your candidacy. This is a crucial point to remember. No matter how brilliant you may be, if you cannot communicate that brilliance, and do so in a manner laymen would understand, your intellect counts for little in a case interview since it is all about demonstrated competency. You must demonstrate your competency. Period.

1 Marras 201211min

100: Reading Data Exhibits in 4 Simple Steps

100: Reading Data Exhibits in 4 Simple Steps

The right way to read a graph in a case interview and a set of graphics, is not to look for each insight, but to extract the overall message. Most candidates take enormous pride in reading every insight they can find and proudly highlighting them in no particular order - and the waiting for instructions. While there is nothing wrong with this, it is not the way consultants read cases and requires someone, usually the interviewer, to guide the prioritization of the information and generation of the next steps in the case. You can impress the interviewer by weaving together the one most important message, relevant to the case, from all the data.

26 Loka 201210min

99: Three to Five Step Brainstorming Approach

99: Three to Five Step Brainstorming Approach

Brainstorming is the core of a McKinsey case interview. It is tough to pass a case without brainstorming skills. The problem is that it is hard to find a definition and technique to brainstorm effectively and efficiently. This podcast introduces a 3 step, or 5 depending on the way you list the steps, approach to ease the brainstorming approach. This is a very powerful technique which all consultants use daily and is adapted from a BCG technique.

20 Loka 20129min

98: 3 Phrases to Annoy An Interviewer

98: 3 Phrases to Annoy An Interviewer

There are three phrases which create trouble in an interview: "I think that…" and "In my opinion…" and "But, if I look at my friends…" Not only are they defensive, and arrogant, they are also clear indicators where you are struggling in a case interview. When you use them in the wrong context, as explained in this podcast, they will make it difficult to pass the case.

14 Loka 201210min

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