513: Business ethics as a competitive advantage (with J.S. Nelson)

513: Business ethics as a competitive advantage (with J.S. Nelson)

Welcome to Strategy Skills episode 256, an episode with an expert in business law and business ethics, J.S. Nelson. Get J.S's book here: https://amzn.to/3C8am91

Managing business ethics has always been a challenge for many organizations. As unethical business conduct rises, the struggle of implementing ethics and compliance programs in organizations also increases. Business ethics can make or break your business or career. But it can be used as a competitive advantage if managed correctly and can build the most valuable asset: your reputation.

The key is to articulate your organization's values – defining who you are, what you stand for, and extending it toward every inch of your organization. It's very important for management to cultivate a culture of openness, where people feel safe to speak up and where ethical misconduct is not tolerated. As J.S. mentioned in this episode, "the way to get the behavior that you want is to intervene early and often."

In this episode, J.S speaks about the value of business ethics, the major schools of philosophical ethical thought, and how understanding it can help people become better at being ethical. She discusses the ways an organization can cultivate ethical behavior and how to get away from situations involving ethical traps in the modern business world.

Nelson is an expert in business law and business ethics. She is a visiting professor at Harvard Business School. Nelson was the first tenure-track appointment in a U.S. law school, specifically to teach business ethics and to develop law-school curricula around the subject.

Nelson has spent nearly fifteen years teaching at top universities across the country, including Villanova Law School, the Stanford Graduate School of Business, Haas Business School of the University of California at Berkeley, Drucker School at Claremont Graduate University, and the Mihaylo School at Cal State Fullerton.

Prior to her work in academia, Professor Nelson served as staff counsel for the U.S. Court of Appeals for the Tenth Circuit, and she clerked for the Honorable David M. Ebel of the U.S. Court of Appeals for the Tenth Circuit and the Honorable William H. Yohn Jr. of the U.S. District Court for the Eastern District of Pennsylvania. She also worked as a deputy district attorney and as a business litigator in Denver, Colorado. Nelson graduated from Harvard Law School, where she was the Supreme Court Co-Chair of the Harvard Law Review. She earned a Bachelor of Arts in Political Science with honors and distinction in the major from Yale.

Get J.S's book here:

Business Ethics: What Everyone Needs to Know, J.S. Nelson & Lynn A. Stout: https://amzn.to/3C8am91

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309: How to Manage Failure

309: How to Manage Failure

In this podcast, and related article, we discuss how to manage failure. SIGN UP FOR EMAIL UPDATES HERE & RECEIVE FREE CASE INTERVIEW TRAINING COME HANG OUT WITH US: Facebook / Twitter / LinkedIn FOR MORE DETAILS ON HOW TO PREPARE FOR CASE INTERVIEWS OR ON HOW TO CONDUCT STRATEGY, OPERATIONS OR IMPLEMENTATION CONSULTING STUDIES REFER TO THE FIRMSCONSULTING ORIGINAL TRAINING PROGRAMS.

7 Touko 20167min

308: How to Resign

308: How to Resign

In this podcast, and related article, I discuss how to resign, and especially how to resign if you are part of the inner circle of the firm and office. The business model of McKinsey, BCG and that of other firms expects this. When not expected at your firm, it is even more important you handle this correctly. If you are part of the inner circle most of the best practices you read about will not apply to you. Most of the company rules and guidelines will certainly not apply to you. I also discuss some ways in which members of my inner circle resigned. Never ever repeat their mistakes. SIGN UP FOR EMAIL UPDATES HERE & RECEIVE FREE CASE INTERVIEW TRAINING COME HANG OUT WITH US: Facebook / Twitter / LinkedIn FOR MORE DETAILS ON HOW TO PREPARE FOR CASE INTERVIEWS OR ON HOW TO CONDUCT STRATEGY, OPERATIONS OR IMPLEMENTATION CONSULTING STUDIES REFER TO THE FIRMSCONSULTING ORIGINAL TRAINING PROGRAMS.

20 Huhti 201615min

307: Building Client Relationships

307: Building Client Relationships

The importance of gaining a client's trust via a solid reputation in the market places a premium on leaders who are skillful in building client relationships. No one would expect a consulting firm with poor reputation to thrive. After all, any firm's future is only as bright as its reputation in the market. It takes a strategic eye to focus on building client relationships for the long-term, even if it means sacrificing some revenue, and individual compensation, in the short-term. In this podcast we talk about how we approach building client relationships. More specifically, we discuss how we handle negotiating fees with clients. We dive into: Should you consider competing on price? What competing on price does to your firm? If you compete on price what signal are you sending to the client? Competing on price may bring in some extra revenue in the short-term, but will be damaging to the health of your business in the medium and long-term. Hence, competing on price actually destroys value and should be avoided. However, if you are a small boutique consulting firm and you choose not to compete on price, how should you compete? In this podcast we also share with you an alternative to competing on price that works for us. SIGN UP FOR EMAIL UPDATES HERE & RECEIVE FREE CASE INTERVIEW TRAINING COME HANG OUT WITH US: Facebook / Twitter / LinkedIn FOR MORE DETAILS ON HOW TO PREPARE FOR CASE INTERVIEWS OR ON HOW TO CONDUCT STRATEGY, OPERATIONS OR IMPLEMENTATION CONSULTING STUDIES REFER TO THE FIRMSCONSULTING ORIGINAL TRAINING PROGRAMS.

8 Huhti 201611min

306: Developing Emerging Leaders

306: Developing Emerging Leaders

The Emerging Leaders Program (also called Emerging Fellows Program) is a scholarship we award to promising students from disadvantaged backgrounds. We help them plan their studies, select schools and map out their entire path to elite consulting firms, and beyond. We carefully train and groom them. This is a significant scholarship and we have high expectations. In this podcast (and related article), using Sveta’s story, we discuss what we expect of scholarship recipients and why we have this expectation. We also discuss how we develop young people with tremendous potential. SIGN UP FOR EMAIL UPDATES HERE & RECEIVE FREE CASE INTERVIEW TRAINING COME HANG OUT WITH US: Facebook / Twitter / LinkedIn FOR MORE DETAILS ON HOW TO PREPARE FOR CASE INTERVIEWS OR ON HOW TO CONDUCT STRATEGY, OPERATIONS OR IMPLEMENTATION CONSULTING STUDIES REFER TO THE FIRMSCONSULTING ORIGINAL TRAINING PROGRAMS.

1 Huhti 201612min

305: Why Female PhDs dominate The Consulting Offer

305: Why Female PhDs dominate The Consulting Offer

In every single season of The Consulting Offer female PhDs have dominated the show through their skills, learning pace and performance. And they have all been foreign. Two are Chinese and one is Nigerian. In this podcast we discuss why this may be the case. Why does this one group do so well over MBAs and undergraduates despite the general consensus that PhDs are weaker in cases. SIGN UP FOR EMAIL UPDATES HERE & RECEIVE FREE CASE INTERVIEW TRAINING COME HANG OUT WITH US: Facebook / Twitter / LinkedIn FOR MORE DETAILS ON HOW TO PREPARE FOR CASE INTERVIEWS OR ON HOW TO CONDUCT STRATEGY, OPERATIONS OR IMPLEMENTATION CONSULTING STUDIES REFER TO THE FIRMSCONSULTING ORIGINAL TRAINING PROGRAMS.

24 Maalis 201610min

304: What is the right resume format?

304: What is the right resume format?

This is a frustrating topic for many reasons. You will see it cropping up in TCO III a lot, and hurting one participant significantly. Therefore, we want to address this topic via a podcast and hope it never comes up again. Too many clients want to use a resume format because it (1) looks good, (2) was recommended by the school, (3) they spent a lot of time on it, (4) it is a better use of space or (5) they cannot understand why it should change. In this podcast we explain why a bad (in your opinion) resume format needs to be evaluated using very different metrics. This is an important podcast. Listen to it. SIGN UP FOR EMAIL UPDATES HERE & RECEIVE FREE CASE INTERVIEW TRAINING COME HANG OUT WITH US: Facebook / Twitter / LinkedIn FOR MORE DETAILS ON HOW TO PREPARE FOR CASE INTERVIEWS OR ON HOW TO CONDUCT STRATEGY, OPERATIONS OR IMPLEMENTATION CONSULTING STUDIES REFER TO THE FIRMSCONSULTING ORIGINAL TRAINING PROGRAMS.

17 Maalis 20167min

303: 29.9% of clients who did not join MBB

303: 29.9% of clients who did not join MBB

Most firms only talk about their successful clients. They talk about clients who end up joining McKinsey, BCG and Bain (MBB). We are different. We believe it is important to talk about those case interview coaching clients who did not make it. 29.9% of our clients wanted to join McKinsey, BCG and Bain but ended up in industry, other consulting firms or government. What happened?Who is accountable for this result?Is it an error?What could we have done better?Is a 100% placement rate for MBB even possible, while brining in development candidates? We discuss all of the above and more in this brutally honest podcast. Note: Our placement rate fluctuates all the time as we have case interview coaching clients going through case interview process with MBB on a continuous basis. So at various points of time, even within the same week, you may see a different placement rate being reported. However, the placement rate for MBB is hovering around 70%, which is the highest in the industry. SIGN UP FOR EMAIL UPDATES HERE & RECEIVE FREE CASE INTERVIEW TRAINING COME HANG OUT WITH US: Facebook / Twitter / LinkedIn FOR MORE DETAILS ON HOW TO PREPARE FOR CASE INTERVIEWS OR ON HOW TO CONDUCT STRATEGY, OPERATIONS OR IMPLEMENTATION CONSULTING STUDIES REFER TO THE FIRMSCONSULTING ORIGINAL TRAINING PROGRAMS.

11 Maalis 201611min

302: The Next Generation of Partners

302: The Next Generation of Partners

In this podcast I relate an experience I had with a young partner we have in China, Amy. This may seem like a small incident but to me it explains the reason why older partners need to bring in younger partners with a different worldview, different skills and different definition of what is normal.  The true mark of an effective partnership is trust. And trust explicitly at the time when you have no idea what will happen but you believe in the judgment of a fellow partner. And the key to trust is finding people who share the same values and intellect. SIGN UP FOR EMAIL UPDATES HERE & RECEIVE FREE CASE INTERVIEW TRAINING COME HANG OUT WITH US: Facebook / Twitter / LinkedIn FOR MORE DETAILS ON HOW TO PREPARE FOR CASE INTERVIEWS OR HOW TO CONDUCT STRATEGY, OPERATIONS OR IMPLEMENTATION CONSULTING STUDIES REFER TO THE FIRMSCONSULTING ORIGINAL TRAINING PROGRAMS.

16 Helmi 201610min

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