523: The principles of change management (with Gaurav Gupta)

523: The principles of change management (with Gaurav Gupta)

Welcome to an episode with Gaurav Gupta, the Director at change management and strategy execution firm Kotter. Get Gaurav's book here: https://amzn.to/3ApxT5J

The level of complexity and the pace at which things are changing in modern society requires leaders and organizations to be more reactive to change. Companies can no longer depend on a linear, methodical, deliberate approach to change. Instead, the key is to rely on a more agile, organic approach where employees are engaged and motivated to participate. As Gaurav mentioned in this episode, "The more organizations, individuals, teams, and leaders can start to frame change as an opportunity, the more people are going to run towards it because there are changes we embrace."

In this episode, we discussed the level of change that organizations face today and how they can effectively manage, adapt, and embrace the shifts required in the business. We discussed the kind of leader who thrives in situations where the organization goes through a fast-paced change.

Gaurav Gupta worked with clients in industries as diverse as food and beverage, oil and energy, healthcare, chemicals, and finance. Gaurav draws on his extensive global (having worked in over 10 countries) and diverse functional experience in collaborating with business leaders to develop and implement effective transformation efforts.

Prior to joining Kotter, Gaurav led the operations for the European office of Stroud International, a management and operations consulting firm. Gaurav combines his passion for international development and education by serving as an executive board member for a non-profit, Medic to Medic, that sponsors medical students in Uganda and Malawi.

Gaurav holds a Bachelor of Arts in Physics from Middlebury College and a Master of Science in Aerospace Engineering from Cornell University.

Get Gaurav's book here:

Change: How Organizations Achieve Hard-to-Imagine Results in Uncertain and Volatile Times. John P. Kotter, Vanessa Akhtar, Gaurav Gupta. https://amzn.to/3ApxT5J

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614: Ex Microsoft AI Strategy Expert on Strategy and Vision in the era of Artificial Intelligence (with Brian Evergreen)

614: Ex Microsoft AI Strategy Expert on Strategy and Vision in the era of Artificial Intelligence (with Brian Evergreen)

Welcome to an interview with the author of Autonomous Transformation: Creating a More Human Future in the Era of Artificial Intelligence, Brian Evergreen. Autonomous Transformation provides a blueprint for leaders and managers who have aspired or attempted to harness artificial intelligence and its adjacent technologies for the betterment of their organization and the world, weaving strategy, management thinking, economics, systemic design, and philosophy into actionable steps with accompanying frameworks to create and sustain Profitable Good. Brian Evergreen is best known for his work advising FORTUNE 500 executives on artificial intelligence strategy. Building on his experiences working at Accenture, Amazon Web Services, and Microsoft, Brian guest lectures at Purdue University and the Kellogg School of Management and is a Senior Fellow in the Economy, Strategy, and Finance Center of The Conference Board, sharing the unconventional and innovative methods and frameworks he developed leading and advising Digital Transformation initiatives at many of the world's most valuable companies. Brian is the founder of The Profitable Good Company, a leadership advisory company that partners with and equips leaders to harness the economic and societal of technology by creating a more human future in the era of artificial intelligence. Get Brian's book here: https://rb.gy/ejept Autonomous Transformation: Creating a More Human Future in the Era of Artificial Intelligence Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

25 Syys 202347min

613: The New Archetype of Business Leadership (with the Director of the Advanced Management and Leadership Programme at the University of Oxford's Saïd Business School, Dr. Andrew White)

613: The New Archetype of Business Leadership (with the Director of the Advanced Management and Leadership Programme at the University of Oxford's Saïd Business School, Dr. Andrew White)

Welcome to an interview with the director of the Advanced Management and Leadership Programme at the University of Oxford's Saïd Business School, Dr. Andrew White. In this episode with Dr. Andrew White, we delved deeply into the changes and challenges of leadership, as well as the reason behind the negative tone of discussions around leadership. Dr. White also discussed how to know if you are approaching leadership in the right way, the indicators of healthy leadership, and how leaders can assess themselves to be better leaders. Dr. Andrew White is the host of the Leadership 2050 podcast, on which he has interviewed the likes of former Unilever CEO Alan Jope and Mercedes F1 team CEO Toto Wolff. He is also the CEO of Transcend.Space, a leadership coaching company. Dr White's work focuses on the type of leadership needed to transcend 21st-century challenges. Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

20 Syys 202334min

612: How to Create a Healthy Succession Plan (with The Fourth-Generation CEO of Premier Dental, Julie Charlestein)

612: How to Create a Healthy Succession Plan (with The Fourth-Generation CEO of Premier Dental, Julie Charlestein)

Welcome to an interview with the author of How to Lead Your Family Business: Excelling Through Unexpected Crises, Choices, and Challenges, Julie Charlestein. In this book, Julie gets vulnerable about her experience as an emerging leader and ultimately CEO, who has worked to earn her colleagues' respect while navigating the succession to her father's company. Through stories full of candor and humor, Julie shares her leadership adventure, offering actionable strategies for those leading and working within their own family businesses. Julie Charlestein is a Philadelphia-based business leader and healthcare innovator who serves as the fourth-generation CEO of Premier Dental, just named a 2023 Top Ten Most Innovative Company in Wellness by Fast Company. Premier Dental is a global provider of innovative dental products used by dentists in 75 countries. Products range from hygienist instruments to teeth polishers to prosthetic mouth devices. As Charlestein likes to say: "You may not know our name, but we've probably been in your mouth." Heading the most trusted brand in dental products for over 100 years, Julie is an advocate for change and industry expert on integrating technology into modern dental practices to improve the treatment journey for both dentists and patients. She was recognized as one of Philadelphia Business Journal's "Most Admired CEOs," awarded the Silver Stevie Award as Female Executive of the Year and honored with the Gold Award by the Best in Biz Awards as Executive of the Year. She has served on the Dean's Advisory Board of the School of Dental Medicine at Harvard University and as the Chair of the Government Relations Committee for the Dental Trade Alliance and is a member of The Young Presidents' Organization (YPO). Get Julie's book here: https://rb.gy/d07jl How to Lead Your Family Business: Excelling Through Unexpected Crises, Choices, and Challenges Check out Julie's website: https://www.juliecharlestein.com/ Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

18 Syys 202336min

611: The Experience Mindset: Changing the Way You Think About Growth (with The Global Customer Growth and Innovation Evangelist at Salesforce, Tiffani Bova)

611: The Experience Mindset: Changing the Way You Think About Growth (with The Global Customer Growth and Innovation Evangelist at Salesforce, Tiffani Bova)

Welcome to an interview with the author of The Experience Mindset: Changing the Way You Think About Growth, Tiffani Bova. This book details exactly how your company can adopt an Experience Mindset, at scale. It's not enough to know that happy employees equals happy customers. You must have an intentional, balanced approach to company strategy that involves all stakeholders – IT, Marketing, Sales, Operations, and HR – with KPIs and ownership over outcomes. Tiffani Bova is the global customer growth and innovation evangelist at Salesforce, and the Wall Street Journal bestselling author of Growth IQ. Over the past two decades, she has led large revenue-producing divisions at businesses ranging from start-ups to the Fortune 500. As a Research Fellow at Gartner, her cutting-edge insights helped Microsoft, Cisco, Salesforce, Hewlett-Packard, IBM, Oracle, SAP, AT&T, Dell, Amazon-AWS, and other prominent companies expand their market share and grow their revenues. She has been named one of the Top 50 business thinkers in the world by Thinkers50 twice. She is also the host of the podcast What's Next! with Tiffani Bova. Get Tiffani's book here: https://rb.gy/bcal2 The Experience Mindset: Changing the Way You Think About Growth Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

13 Syys 202344min

610: Embracing a post-generational mindset to live a long and fulfilling life (with Wharton School Professor of Management and Vice Dean for the MBA for Executives Program, Mauro F. Guillén)

610: Embracing a post-generational mindset to live a long and fulfilling life (with Wharton School Professor of Management and Vice Dean for the MBA for Executives Program, Mauro F. Guillén)

Welcome to an interview with the author of The Perennials: The Megatrends Creating a Postgenerational Society, Mauro F. Guillén. In this book, Mauro unpacks a sweeping societal shift triggered by demographic and technological transformation. Guillén argues that outmoded terms like Boomers, Gen X, Millennials, and Gen Z have long been used to pigeonhole us into rigid categories and life stages, artificially preventing people from reaching their full potential. Mauro F. Guillén is one of the most original thinkers at the Wharton School, where he is Professor of Management and Vice Dean for the MBA for Executives Program. An expert on global market trends, he is a sought-after speaker and consultant. He combines his training as a sociologist at Yale and as a business economist in his native Spain to methodically identify and quantify the most promising opportunities at the intersection of demographic, economic, and technological developments. His online classes on Coursera and other platforms have attracted over 100,000 participants from around the world. He has won multiple teaching awards at Wharton, where his presentation on global market trends has become a permanent feature of over fifty executive education programs annually. He is the WSJ bestselling author of 2030: How Today's Biggest Trends Will Collide and Reshape the Future of Everything. Get Mauro's book here: https://rb.gy/u9n0w The Perennials: The Megatrends Creating a Postgenerational Society Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

11 Syys 202344min

609: Decision Sprint: The New Way to Innovate into the Unknown and Move from Strategy to Action (with the first Chief Digital Officer in the history of the Fortune 500, Atif Rafiq)

609: Decision Sprint: The New Way to Innovate into the Unknown and Move from Strategy to Action (with the first Chief Digital Officer in the history of the Fortune 500, Atif Rafiq)

Welcome to an interview with the author of Decision Sprint: The New Way to Innovate into the Unknown and Move from Strategy to Action, Atif Rafiq. In this book, Atif shares the breakthrough methods to put your company on the path to innovation, creativity, and growth. Atif has written Decision Sprint to pull the curtain back on the hidden management systems within your organization that impact how people think, collaborate, and make decisions. Atif Rafiq has blazed trails in Silicon Valley and the Fortune 500 for over 25 years. After rising through digital native companies like Amazon, Yahoo!, and AOL, Atif held C-suite roles at McDonald's, Volvo, and MGM Resorts. He oversaw thousands of employees as a global P&L, transformation, and innovation leader. Atif was the first Chief Digital Officer in the history of the Fortune 500, a pioneering role he held at McDonalds, and he rose to the president level in the Fortune 300. While leading business units, teams, and growth for companies, Atif has built a large following as one of today's top management thinkers. Over 500,000 people follow his ideas about management and leadership on LinkedIn, where he is a Top Voice, and his newsletter Re:wire has over 100,000 subscribers. Atif is passionate about helping companies push boldly into the future. He accomplishes this through Ritual, a software app revolutionizing how teams innovate and problem-solve, and through his work as keynote speaker, Board member, and CEO advisor. Get Atif's book here: https://rb.gy/kvxed Decision Sprint: The New Way to Innovate into the Unknown and Move from Strategy to Action Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

6 Syys 202352min

608: Leading Consumer Products Groups at the World's Largest Media Companies, Leading Disney Stores Worldwide, Time Management, Biggest Lessons Learned While at Disney (with Former President of Disney Stores Worldwide Jim Fielding)

608: Leading Consumer Products Groups at the World's Largest Media Companies, Leading Disney Stores Worldwide, Time Management, Biggest Lessons Learned While at Disney (with Former President of Disney Stores Worldwide Jim Fielding)

Welcome to an interview with the author of All Pride, No Ego: A Queer Executive's Journey to Living and Leading Authentically, Jim Fielding, where he delivers an inspirational leadership story told from the perspective of an out and proud LGBTQ+ executive. In the book, you'll explore a call-to-action for authentic servant leadership that encourages people to own their truth and bring out the best in themselves and their communities. Jim Fielding is a respected retail and media industry veteran whose expertise combines storytelling, product innovation, merchandising, and consumer experiences. Jim currently serves as a partner at Archer Gray, an independent media company, and president of its Co-Lab Division. Having led consumer products groups at the world's largest media companies, including Disney, Dreamworks, and Twentieth Century Fox, Jim has built diverse cultures and visionary teams that excelled in competitive global markets. He served as president of Disney Stores Worldwide for four years, transforming its global consumer experience. He also served as CEO of Claire's Stores, Inc., a leading jewelry and accessories retailer. Jim's early experience spanned leading global retail companies, from The Gap to Lands' End. He mastered all aspects of vertical specialty retail, including supply chain, product design, store operations, and visual merchandising. An active community leader and philanthropist, Jim serves on the board of directors for the Indiana University Foundation and was a founding member of the Dean's Council for the Hamilton Lugar Global and International School. Jim is a founder of the Queer Philanthropy Circle, the nation's premier fundraising and advocacy group for the queer community. He also participates in the Women's Philanthropic Leadership Circle and the Black Philanthropy Circle. Jim has served as a board member for GLSEN, Make-A-Wish International, and American Red Cross, as well as an executive-in-residence for IU Ventures and Indiana University's Office of Diversity, Equity, and Inclusion. He has endowed several scholarships at IU to support overseas study, international internships, and advocacy leadership training. Jim lives in Atlanta with his partner, Joseph, and their dogs, Cricket and Olive. In the summers, you will find them in Leland and Northport, Michigan. Get Jim's book here: https://rb.gy/ax3aj All Pride, No Ego: A Queer Executive's Journey to Living and Leading Authentically. Jim Fielding. Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

4 Syys 202359min

607: Power to the Middle, Reimagining the Roles of a Mid Level Manager, The Key to the Future of Work (with McKinsey's Emily Field)

607: Power to the Middle, Reimagining the Roles of a Mid Level Manager, The Key to the Future of Work (with McKinsey's Emily Field)

Welcome to an interview with the author of Power to the Middle: Why Managers Hold the Keys to the Future of Work, Emily Field. In this book, McKinsey thought leaders Bill Schaninger, Bryan Hancock, and Emily Field call for a profound reimagining of managers and their roles. They explain how middle managers are uniquely positioned close to the ground but with a crucial connection to company strategy, enabling them to guide their organizations through periods of rapid and complex change, as well as to help shape the new world of work. Emily Field is a partner in McKinsey's Seattle office. She helps organizations with distributed workforces deliver on their performance goals, with the role of the manager front and center. Emily holds a BA in government from Georgetown University. Get Emily's book here: https://rb.gy/q4qmv Power to the Middle: Why Managers Hold the Keys to the Future of Work Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

30 Elo 202357min

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