Pulling Together in a Fragmented World With Brian Kropp

Pulling Together in a Fragmented World With Brian Kropp

High-performing, inclusive organizations often encourage employees to bring their whole selves to work, which may sometimes lead to friction and fractures within the workplace. Conditions like hybrid work and high turnover have accelerated the drift between employees, and Gartner's Brian Kropp argues now is the time for HR leaders to help pull the workforce together. He explains how proactive rest, patient growth and intentional interactions can support employees on their best and worst days, uniting the workforce and driving talent outcomes.

Brian Kropp is a distinguished vice president in Gartner's HR research practice. He oversees Gartner's research, tools, services and support for CHROs and their leadership teams. Before joining Gartner, he worked in a variety of roles, conducting different types of economic analysis to drive critical business outcomes. He holds a bachelor's degree and a master's degree in economics from Clemson University, and a doctorate in public policy and applied economics from the University of North Carolina.

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SPOTLIGHT: Ushering in a Postgenerational Workplace With Mauro Guillen

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SPOTLIGHT: Addressing the Burnout Epidemic With Jennifer Moss

SPOTLIGHT: Addressing the Burnout Epidemic With Jennifer Moss

In her book "The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It," Jennifer Moss implores organizations to design burnout strategies that move beyond apps, wellness programs and per...

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SPOTLIGHT: Designing Work Without Jobs With Ravin Jesuthasan and John Boudreau

SPOTLIGHT: Designing Work Without Jobs With Ravin Jesuthasan and John Boudreau

Drawing on their professional and academic experience, Ravin Jesuthasan and John Boudreau argue the current work "operating system" is increasingly unable to meet the needs of employees and employers....

27 Touko 202523min

SPOTLIGHT: Sizing the Impact of Skills-Based Hiring, With HBS' Joseph Fuller

SPOTLIGHT: Sizing the Impact of Skills-Based Hiring, With HBS' Joseph Fuller

In recent years, organizations have started to experiment with skills-based hiring by dropping degree requirements and other credentials in job postings to unlock new talent populations. However, a fu...

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SPOTLIGHT: Embracing Failure to Cultivate Innovation with Amy Edmondson

SPOTLIGHT: Embracing Failure to Cultivate Innovation with Amy Edmondson

In their pursuit of heightened productivity, organizations are leaving little room for failure. However, failures are an inevitable part of the innovation process and often serve as a precursor to bre...

13 Touko 202526min

Inspiring as a Leader with Adam Galinsky

Inspiring as a Leader with Adam Galinsky

Leader and manager development was CHROs' top priority in 2025, according to the 2025 Gartner HR Priorities Survey. When employees are frustrated by the leadership at the organization, their engagemen...

6 Touko 202547min

SPOTLIGHT: Thriving on Conflict with Amy Gallo

SPOTLIGHT: Thriving on Conflict with Amy Gallo

Conflict management is an increasingly essential skill for individuals in leadership positions. However, it is a topic that often makes people — especially leaders and managers — feel uneasy. As leade...

29 Huhti 202527min

Making Better Decisions With Justin 'Hasard' Lee

Making Better Decisions With Justin 'Hasard' Lee

Today's CHROs face a dynamic business environment, and must make difficult, strategic decisions despite uncertainty. Justin "Hasard" Lee, former U.S. Air Force fighter pilot and author of "The Art of ...

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