The Future of Customer Service: Text Messaging and AI with Quiq
On Tech Talks today we chat with Mike Myer, the CEO and founder of Quiq, and discuss the future of customer service and engagement. Whilst at Collision, David sat down with Mike as he shared insights on how Quiq is revolutionizing the way businesses connect with their customers through text messaging and AI. What is the role of AI in enhancing customer service, and what challenges and opportunities come with adopting these new technologies? Also on the show David and Akeesh discuss the news that Google have hired the founders of Character.ai and ask what it means for the industry. Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com The music on Tech Talks is created by London artist Lemzi: www.lemzi.com
5 Elo 202431min
From Genocide Survivor to Advocate: Taban Shoresh's Mission to Help Displaced Women
David recently spent time talking to Taban Shoresh OBE, the founder of The Lotus Flower, a charity dedicated to supporting women and girls impacted by conflict and displacement. Taban shares her inspiring personal story from being a genocide survivor and child political prisoner to becoming a passionate advocate for displaced women. Listen in as we discuss the challenges and triumphs of her mission, the importance of humanizing displacement, and the power of storytelling in driving change. To find out more about Taban and The Lotus Flower head to https://thelotusflower.org/story Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com The music on Tech Talks is created by London artist Lemzi: www.lemzi.com
2 Elo 202429min
Who is ‘Leader X’ and why are they critical to driving change?
Today we’re sitting down with Darren Linden, CEO of Modu, to explore the concept of "Leader X" and how innovative leadership is driving change in our industry. Darren shares insights on Modu's modular approach to product delivery, the importance of adaptability, and the role of Gen Z in shaping the future of digital products and services. Have you identified “Leader X” in your organization? Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com The music on Tech Talks is created by London artist Lemzi: www.lemzi.com
31 Heinä 202429min
Exploring AI: Responsible Use and Hallucinations with Rebecca Parsons
Today’s guest is Thoughtworks’ Chief Technology Office Emerita Rebecca Parsons; a speaker, author and advocate of technology. But whilst we can advocate tech, we need to challenge how it’s harnessed and used, and Rebecca is here to talk about the responsible use of AI (and what that really means in terms of business). Are we too narrow in our focus when tackling a problem? Just because you fixed the problem in front of you doesn’t mean you’ve done your job! Also, are hallucinations really such a problem? Again a narrow perspective on what AI can and can’t be used for might be robbing us of the broader positive changes it could bring about. Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com The music on Tech Talks is created by London artist Lemzi: www.lemzi.com
29 Heinä 202433min
Scaling Carbon Removal: Rory Brown discusses Airhive's approach and we ask, ‘Is it Greenwashing?’
Today our guest is Rory Brown, Co-founder and CEO of Airhive. David quizzes him on the world of innovative carbon capture solutions, an area he’s heard about but doesn’t really understand. Rory discusses the technology behind direct air capture, the challenges and opportunities in scaling carbon removal, and the potential impact on our global climate. Rory also tackles the question of ensuring that this new innovation is impactful, and doesn’t become another avenue for greenwashing. Also on today’s show we chat about the prospect of AI training being stalled by a lack of data. Are we in danger of running out and what are the consequences? https://theconversation.com/researchers-warn-we-could-run-out-of-data-to-train-ai-by-2026-what-then-216741 Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com The music on Tech Talks is created by London artist Lemzi: www.lemzi.com
26 Heinä 202432min
Cliq: Bridging the Gap Between Online Connections and Real-Life Communities
Today we welcome Nicola Gunby to Tech Talks as she unveils Cliq, the app hoping to change the way we connect in our local communities and through events. We explore the story behind Cliq’s creation and Nicola's role as co-founder and an entrepreneur, the challenges she's faced, and the vision for a future where online connections seamlessly transition into real-life experiences. We’re also talking about the National AI Awards as host Sonya Barlow joins David to chat about this year’s ceremony: https://thenationalaiawards.com/ Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com The music on Tech Talks is created by London artist Lemzi: www.lemzi.com
24 Heinä 202434min
Creative Connections: Unleashing Innovation and Building Relationships in Tech
We jump back to Collision Conference and question how to interview a guest and get the best out of them? How do you use your network to collaborate? How can you build trust with a new contact? We explore the relationship between interviewer and guest and the dynamics of networking with leadership coach and best selling author Alisa Cohn. Also on the show today we chat about Crowdstrike, with insight and market reaction from Zeus Cloud CEO Mark Grindey. Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com The music on Tech Talks is created by London artist Lemzi: www.lemzi.com
22 Heinä 202426min
From London to Lagos: Verto's Impact on Global Financial Services
Shouldn’t cross-border payments be easy? Ola Oyetayo, CEO of Verto, and his team certainly believe they should be and they’re working hard to help unlock the value in emerging markets. David and Ola discuss how changing demographics are shaping trade in the Middle East and Africa, the challenges found in these dynamic markets, and the innovative solutions driving financial services forward. Also today Cat Astier joins David and they discuss the impact of Instagram on teens as they prepare to let researchers look into data and consider the impact of the app on mental health: https://www.theverge.com/2024/7/17/24200579/meta-instagram-researchers-study-teen-mental-health Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com The music on Tech Talks is created by London artist Lemzi: www.lemzi.com
19 Heinä 202433min
