Hacking Heuristics

Hacking Heuristics

Blair leads a discussion on how clients tend to take mental shortcuts in making business decisions, and how we can nudge clients without manipulating them to make a decision that is in their best interest.

Links

Rory Sutherland

Influence: The Psychology of Persuasion and Pre-Suasion: A Revolutionary Way to Influence and Persuade by Robert Cialdini

Nudge: Improving Decisions About Health, Wealth, and Happiness by Richard Thaler and Cass Sunstein

"The Dark Arts of Leveraging Cognitive Biases" by Blair Enns

Thinking, Fast and Slow by Daniel Kahneman

Predictably Irrational by Dan Ariely

Richard Feynman

Dunning-Kruger effect

Pricing Creativity: A Guide to Profit Beyond the Billable Hour by Blair Enns

"Pricing Creativity" 2Bobs episode

Jaksot(228)

Five Levels of Pricing Success

Five Levels of Pricing Success

Blair combines a few of the deeper topics he and David have already covered to provide a larger view of the overall pricing journey he recommends creative firms take.

14 Heinä 202133min

Your Four Advantages Over an In-House Department

Your Four Advantages Over an In-House Department

In-house creative departments aren't going anywhere, so David wants agencies to be mindful of the unique value they bring to the projects for which their clients still need them.

30 Kesä 202131min

A Ten Year Retrospective on the Manifesto

A Ten Year Retrospective on the Manifesto

David asks Blair some awkward questions to get inside his head about his successful book, The Win Without Pitching Manifesto.

16 Kesä 202127min

What an Acquirer Will - and Will Not - Care About

What an Acquirer Will - and Will Not - Care About

Most of us haven't sold one firm that we've owned, and those principals who have formerly sold their firm aren't always...ahem...telling the truth.

2 Kesä 202128min

You Contain Multitudes

You Contain Multitudes

In a nod to the Walt Whitman line, Blair believes successful sales people - as well as agency principals - often need to present themselves as different personalities in different situations. And David believes sales trainers are actually therapists.

19 Touko 202128min

The Challenges of Growing Too Quickly

The Challenges of Growing Too Quickly

As we've seen independent creative marketing and digital firms experience rapid growth over this past year, David offers five factors that principals should consider in order to avoid growing for the wrong reasons and/or mismanaging that growth.

5 Touko 202128min

The Tao of No

The Tao of No

Having a problem with either hearing or saying "no" can lead to problems for your business. Blair has 12 statements about the word "no" that can help.

21 Huhti 202134min

What a Normal Person Thinks of Your Creative Firm

What a Normal Person Thinks of Your Creative Firm

When people from other industries learn about what goes on inside your firm, are they awe-struck in a good or bad way? Blair and David come up with a list of things that are unique to the creative firm biz and how they've seen outsiders react to them.

7 Huhti 202129min

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