Wireless First, WebEx Calling, and Woody with Special Guest John Buysse
Behind the Screens: IT@ND1 Loka 2024

Wireless First, WebEx Calling, and Woody with Special Guest John Buysse

Welcome to Behind the Screens: IT@ND, the podcast that takes you behind the scenes of the IT solutions consultants at the University of Notre Dame. Hosted by Krista, Manager of IT Marketing & Communications in OIT, and Scooter, Director of Information Technology for the College of Arts & Letters, we explore the challenges faced by IT teams, the innovative solutions they create, and practical tech tips to help you make the most of your technology.
In this episode, we talk with John Buysse, Senior Director of University Network & Telephony Services, about Notre Dame’s Wireless First initiative. We dive into the major campus-wide upgrades, explore the transition from wired to wireless connections, and learn about the improvements in IT support and troubleshooting. Plus, we touch on the future of desktop computers, specialized lab needs, and the evolving use of telephony at the university.
We also bring you listener-submitted tech tips and tricks to enhance your daily tech experience. Whether you’re a student, staff member, or simply interested in the IT happenings at Notre Dame, Behind the Screens: IT@ND keeps you informed, inspired, and tech-savvy.
Join us every episode as we uncover the stories, challenges, and quirky moments that come with providing IT solutions to one of the world’s leading universities. Stay tech-savvy, Notre Dame!

About this podcast:
Behind the Screens: IT@ND is a podcast based out of the University of Notre Dame, where hosts Scott Russell (IT Director for the College of Arts & Letters) and Diana Garcia (IT Support Technician: Service Desk) give you a behind-the-scenes look at what IT consultancy is all about. Whether you're deep in the IT world or just curious about how technology powers a university, this podcast is for you.

Each episode gives insight into Information Technology at Notre Dame — with focus on how IT consultants support the University, breaking down the challenges they face and the innovative solutions they create. From interviews with experts driving key campus projects to practical tips for making the most of your tech, this podcast explains how IT teams work behind the scenes to keep things running smoothly across campus.

With this podcast, not only will you learn how technology professionals at Notre Dame help shape and support the future of the University, but you'll also get helpful insights and strategies to help you stay ahead.

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Securing ND: Lauren Ajamie on 1Password and Trusted Access

Securing ND: Lauren Ajamie on 1Password and Trusted Access

In this episode of Behind the Screens: IT at ND, hosts Krista and Scooter sit down with Lauren Ajamie, a Senior Identity and Access Management Solutions Analyst, to explore her unique career path—from...

15 Huhti 202544min

Teamwork and Tech Solutions at the Keough School of Global Affairs

Teamwork and Tech Solutions at the Keough School of Global Affairs

This episode of Behind the Screens IT at ND welcomes Sergio Cerda, IT solutions specialist team lead for the Keough School of Global Affairs.  The conversation explores Sergio's journey into IT consul...

3 Huhti 202532min

From Help Desk to Service Desk: Transforming IT Support at Notre Dame

From Help Desk to Service Desk: Transforming IT Support at Notre Dame

The "Behind the Screens IT at ND" podcast episode features a conversation with Chris Gillis, director of the service desk at the University of Notre Dame. The discussion explores the service desk's ev...

16 Maalis 202538min

Inside Mendoza IT: Supporting Faculty, Staff, and Grad Students

Inside Mendoza IT: Supporting Faculty, Staff, and Grad Students

"Behind the Screens IT at ND" is a podcast from the University of Notre Dame exploring the world of IT solutions consultants. The episode features Hank G., an IT consultant from the Mendoza College of...

3 Maalis 202528min

AI at Notre Dame: Live from the IT@ND Retreat

AI at Notre Dame: Live from the IT@ND Retreat

This episode from "Behind the Screens: IT at ND features a discussion on the integration of AI at the University of Notre Dame. Alexi Orchard, Brandon Rich, and Steve Cohen share their experiences and...

5 Helmi 202546min

From Game Day to Graduation: The Technology Powering Notre Dame's Biggest Events

From Game Day to Graduation: The Technology Powering Notre Dame's Biggest Events

This podcast episode features an interview with Shawn Deweerd, a video engineer at Notre Dame, who discusses his work supporting live broadcasts of various university events, primarily athletic compet...

6 Tammi 202547min

Building the Bench: IT Fellows, IT Skills Assessment, and Professional Development

Building the Bench: IT Fellows, IT Skills Assessment, and Professional Development

This podcast episode of "Behind the Screens: IT@ND" features interviews with two University of Notre Dame IT professionals, Elizabeth Zickgraf and Tracy Fronk. Elizabeth discusses her career progressi...

12 Joulu 202443min

Athletics IT: Game Day, Mobile Tickets, and a run in with Coach Freeman

Athletics IT: Game Day, Mobile Tickets, and a run in with Coach Freeman

Ever wondered what it takes to keep IT running smoothly across Notre Dame’s athletics programs? Join hosts Krista and Scooter as they dive into the dynamic world of Athletics IT with Tracy Fronk, IT S...

5 Marras 202439min