Sprinklr Is In the CCaaS Market, and It's Not Here to Play Around
CX Today28 Huhti 2023

Sprinklr Is In the CCaaS Market, and It's Not Here to Play Around

Watch on YouTube. CX Today's Charlie Mitchell hosts Ragy Thomas, Founder & CEO of Sprinklr. We discuss the current state of contact center experiences, and Sprinklr's battle to change the status quo. In doing so, we consider: Why does the contact center space need to be disrupted? Ragy's vision for the contact center of the future How Sprinklr helps its clients in reaching this future? If you'd like to find out more about Sprinklr, visit: https://www.sprinklr.com/ Thanks fo...

Jaksot(407)

Cirrus Ex and the Power of the Super Agent

Cirrus Ex and the Power of the Super Agent

CX Today's Carly Read hosts Andy Tucker, Partner Success Manager, Cirrus.

5 Elo 202114min

Personalisation and the Importance of CX for Retailers

Personalisation and the Importance of CX for Retailers

CX Today's William Smith hosts Jamie Brighton, Head of Product Marketing EMEA, Adobe Experience Cloud.

30 Heinä 202111min

The Future of CX in a Post-Pandemic World and the Role of CRM

The Future of CX in a Post-Pandemic World and the Role of CRM

CX Today's Rob Scott hosts Crevan O'Malley, Senior Sales Director, HubSpot.

21 Heinä 202123min

The Future of CX Starts with the CRM

The Future of CX Starts with the CRM

CX Today's David Dungay hosts David Campbell, VP of Marketing, SugarCRM.

19 Heinä 202121min

AudioCodes: Modernising On-Premise Contact Centres

AudioCodes: Modernising On-Premise Contact Centres

CX Today's William Smith hosts Peter Broeckx, Sales Manager Contact Center EMEA at AudioCodes

15 Heinä 202119min

Reimagining Customer Migration Journeys

Reimagining Customer Migration Journeys

CX Today's David Dungay hosts Andy Dignan, Senior VP of Global Partners and Services, Five9 & Irwin Lazar, President and Principal Analyst, Metrigy.

14 Heinä 202127min

Keeping Agents Engaged Post-Pandemic

Keeping Agents Engaged Post-Pandemic

CX Today's Carly Read hosts Maxine Allard, Senior Account Director, Odigo.

12 Heinä 20219min

How Invoca's DialogTech Deal Impacts the $4.8B Conversational Intelligence Market

How Invoca's DialogTech Deal Impacts the $4.8B Conversational Intelligence Market

CX Today's Carly Read hosts Gregg Johnson, CEO, Invoca.

7 Heinä 20219min