The Role of Artificial Intelligence in Customer Service
CX Today's William Smith hosts John Ball, SVP & GM Customer Workflow Business Unit, ServiceNow.
19 Elo 202115min
Analysing the CCaaS Magic Quadrant
CX Today’s David Dungay hosts Zeus Kerravala, Founder of ZK Research.
17 Elo 202115min
Solving Agent Experience Challenges
CX Today's David Dungay hosts Nick Beardsley, Enterprise Director, Onecom Group and Thomas John, VP Channels, Five9.
10 Elo 202121min
Cirrus Ex and the Power of the Super Agent
CX Today's Carly Read hosts Andy Tucker, Partner Success Manager, Cirrus.
5 Elo 202114min
Personalisation and the Importance of CX for Retailers
CX Today's William Smith hosts Jamie Brighton, Head of Product Marketing EMEA, Adobe Experience Cloud.
30 Heinä 202111min
The Future of CX in a Post-Pandemic World and the Role of CRM
CX Today's Rob Scott hosts Crevan O'Malley, Senior Sales Director, HubSpot.
21 Heinä 202123min
The Future of CX Starts with the CRM
CX Today's David Dungay hosts David Campbell, VP of Marketing, SugarCRM.
19 Heinä 202121min
AudioCodes: Modernising On-Premise Contact Centres
CX Today's William Smith hosts Peter Broeckx, Sales Manager Contact Center EMEA at AudioCodes
15 Heinä 202119min
